Hays Travel - Chesterfield Reviews 

148
TrustScore 5 out of 5

4.9

Unit 17a, Vicar Lane Shopping Centre, S40 1PY Chesterfield, Derbyshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

This was a real treat as it has been a few years since I have used a Travel Agent as we normally book everything ourselves. I forgot how knowledgeable they can be and how easy and quick it was to boo... See more

Rated 5 out of 5 stars

Our Contact, Sara, was amazing, nothing was too much trouble and she offered lots of options and advice for a cruise we were considering, even selecting the best cabin for us. She also worked within o... See more

Rated 5 out of 5 stars

Every thing was brilliant great help for Sara bacon she was amazing nothing was to much trouble she went above and beyond to find me the holiday I was looking for thank you.

Rated 5 out of 5 stars

The help given by your personal travel expert (Andy) , he guided throughout which resulted us booking a destination we’ve never been to(Malta). Found Andy to be very knowledgeable in all aspects... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 17a, Vicar Lane Shopping Centre, S40 1PY, Chesterfield, Derbyshire, United Kingdom

  • 01246794048

4.9

Excellent

TrustScore 5 out of 5

148 reviews

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4.9

All reviews

(148)

116,812 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful patience staff.

Helpful patience staff.
Davena was very helpful and did her best to help us get the holiday we wanted.
Nothing was too much trouble.

June 7, 2026
Rated 5 out of 5 stars

Excellent service

Went to the Chesterfield branch and spoke to Leanne, manager, regarding a possible holiday to Salou which we weren't really sure about.
After speaking to Leanne about our preferences particularly flight times we settled on a weeks holiday to Menorca instead. She was most enthusiastic about Menorca which made our decision to go there much easier.
We would definitely recommend the Chesterfield branch of Hays Travel, Leanne and her team.

May 31, 2026
Rated 5 out of 5 stars

The staff were fantastic

The staff were fantastic, cheerful as well as very knowledgeable. Nothing was too much trouble. I booked a very last minute holiday, and I was extremely happy with the bargain holiday I chose. The paperwork was all explained to me and presented in a handy folder. I was even able to get my holiday money at the same time. Will definitely be using this company again. 10 out of 10 for the quality of the service. The ladies in the Chesterfield branch, I would say, certainly earn their wages and their smiles cheer up all their customers.

May 29, 2026
Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff, informative but not too pushy. Nothing seemed like too much trouble when asking questions if they didn’t know they would ask other members of staff or investigate further on the internet. They made the whole experience enjoyable I would recommend and go there again in the future rather than spending hours trawling the internet.

May 8, 2026
Rated 4 out of 5 stars

Roll on my holiday

Well they sorted my holiday for me .lovely team they were .It was the manager who took my booking very nice person. You could have a laugh with that team. If this holiday goes to plan .I will book again with them .sure it will go to plan just not booked a holiday abroad for a good few years

May 6, 2026

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