Hays Travel - Chippenham Reviews 

Friendly knowledgeable

Happy atmosphere within newly refurbished store. Freindly staff. Sarah J always goes that extra mile to ensure customer happy.

Very efficient and a lovely smile throughout.

Sarah (Chippenham) was very friendly, patient, helpful and knowledgeable.
We came in with two ideas for the half term.
These weren't viable so she took great care looking for something that matched our dates and times....Thank you Sarah....Rome here we come!

Sarah was so very helpful and professional
Thank you for your hard work

Excellent service with friendly, helpful staff who went out of their way to ensure we had all aspects of our holiday covered. Sarah was amazing xx

I've appreciated the service face to face

Ruth at Chippenham always goes above and beyond - that's why we keep using Hay's at Chippenham!

The Chippenham staff are always friendly and helpful when I book flights through them.
And would recommend this branch to anyone.

Always friendly and helpful I always go there

I made one call and within half an hour Sarah had researched all the options and returned the call to me with booking quickly secured. It couldn't have been easier!

Absolutely fantastic advice and support 5 star service

Sarah was attentive, patient and answered all my questions

Booking was slick and easy

I find that Charlotte was very polite and charming she helped me alot thank you hays

Sarah was very helpful and patient in finding us the perfect birthday away trip

Great lots of chat and a very happy experience

On the 02/09/24 we went to hays travel in Chippenham to ask about a cruise, the travel agent showed us a P&O cruise which she recommended B507 as it included extras which were £200 on board spending and free parking. We decided to go with that one but had to sort insurance first( hays gave us an insurance company to ring) we tried to contact them all afternoon without success.
The next morning we managed to sort it so went to Chippenham with the medical number Hays required. We were then told the price had increased and the deposit and also much to our disappointment the on board spend had been removed by P&O.
We have emailed P&O and they it is a matter for Hays to sort.
We went onto the P&O website to look at our cruise and they are offering £460 on board spend so as you can imagine we feel very disappointed.
Hoping you can look on us favourably as we are both pensioners and £200 will go along way.
Thanking you in anticipation
Lawrence and Christine Johnson

Very helpful and friendly staff, (Sarah) who found what we were looking for!

Customer service..2nd time using Hays travel agents..
Excellent service! same as the 1st time I visited the store.. Friendly and knowledge team members.. who remembered me from last time..thankyou Gina..
Also many thanks to Ruth who for the 2nd time
This year has Help me with my booking arrangements . Right down to printing all documents needed for myself. so less stress for me... thankyou team chippenham your a credit to the company...

Sarah was very helpful and friendly and quickly organised a holiday for me.