Claire was fantastic! She took all my requirements ans built different options for us. She put up with lots of questions and changes and helped us land on a fab trip. Her responses are ao well structu... See more
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Switch locationPersonal Travel Consultant Claire Anna, NP122NJ Pontllanfraith Blackwood, Wales, GB
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Claire our independent travel agent from Hayes goes up and above to make sure all our holidays are just as we require. This is our 4th holiday booked through Claire and we will continue to use her for... See more
Claire made is so much easier for me and found me Amazing deals, I told Claire exactly what I needed and wanted and within 24 hours she sent me a number of hotels and had me booked, will definitely ju... See more
Right from the beginning of the search for our perfect Thailand holiday Claire was brilliant. She was very informative suggesting both pros and cons of what we were looking for. I always felt safe in... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Claire Anna, NP122NJ, Pontllanfraith Blackwood, Wales, United Kingdom
- 01495805034
4.7
Excellent
48 reviews
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5 star service
Our overall experience with Clare was fantastic, Clare was so considerate, she took the time to meet all our needs, Clare when up and beyond to make our hoilday tailored made too meet all our family needs.
Clare will be our go to travel expert in our future travel
We can't thank you enough
September 4, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Hays Travel - Claire Anna
Mr Payne
Wayne, I spent over an hour with you discussing your holiday plans. You explained you wanted to visit Scotland as you had never been before and were really looking forward to it. I carefully read through all details of the booking with you before you confirmed, and you then paid your deposit. Your paperwork was emailed to you straight away, and we arranged to meet the following week for you to collect the hard copies.
My service was provided in good faith, and you even kindly posed for a photo for my social media at the time of booking. I’m sorry if there is now some confusion, but I can assure you everything was handled accurately and transparently.
I am still waiting to hear from you via email regarding your booking, and how you wish to proceed
Claire
First time booking with Claire
First time booking with Claire, nothing was to much trouble for her. All questions answered and put me at ease. All car parking and flights all sorted plus my insurance. Couldn’t have asked for a better service. Many thanks Claire your a star xx🥰
September 2, 2025
Amazing guidance
Amazing guidance. Very fast process and no stress. Very responsive for helping with any problems or information I wanted to know. Awesome deals for holiday. 100 percent recommended.
August 23, 2025
Very helpful will definitely be booking…
Very helpful will definitely be booking again with you
August 29, 2025
Lake Garda
Claire was very efficient, friendly and professional, finding us an amazing package for our upcoming trip to Lake Garda. I can’t fault the service she provided.
August 27, 2025
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