Absolutely brilliant service from Claire. Going above and beyond to ensure we’re aware of all the choices available to us and that we are able to select the holiday that we want.
Company replied
Location
Switch locationPersonal Travel Consultant Claire Mitchell, SO40 Southampton, GB
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Claire was incredibly knowledgeable, helpful and professional when booking our holiday. Her advice and attention to detail gave us complete confidence, and she made the whole process easy and enjoyabl... See more
Company replied
Been booking holidays with Claire now for 5yrs & hasn't disappointed yet. Booking couldn't be simpler. I inform her of possible places I fancy, budget & dates. Claire comes back with 3 to 4 options.... See more
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Claire is truly world class when it comes to arranging our annual family holiday. Nothing is too much trouble and she makes what can be a stressful and time consuming process really enjoyable by utili... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Claire Mitchell, SO40, Southampton, United Kingdom
- 02380 982725
4.8
Excellent
90 reviews
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Great Help and Great Advice - Goes that One Step Extra to Help
Claire looked after all our needs, discussed best flight times etc and even helped find us something to do in New York between our cruise departure time and our flight time. Very happy.
May 28, 2025
Reply from Hays Travel - Claire Mitchell
Thank you for taking the time to write this review and for your lovely feedback :) x
You were very helpful and curtious and…
You were very helpful and curtious and told us exactly what we needed to know you was very polite throughout the booking process thank you so much 😊.
June 2, 2025
Reply from Hays Travel - Claire Mitchell
Thank you for taking the time to write this review. I hope you have a fantastic family holiday :))
We had regular contact with Claire our…
We had regular contact with Claire our adviser. She helped with advice and guidance on where and when to book. Would highly recommend.
April 30, 2025
Reply from Hays Travel - Claire Mitchell
Thank you for taking the time to write this review. Wishing you and the family a fantastic holiday :)
Plain Sailing!
Having Claire Mitchell, our TA, manage our cruise booking has been wonderfully straightforward. Since she already has our details from before, all we need to do is mention the cruise we're keen on, and she handles the rest – it's been plain sailing!
Thank you Claire 5*
April 18, 2025
Reply from Hays Travel - Claire Mitchell
Thank you for taking the time to write this review and for coming back to me to book your cruise. much appreciated :)
Reply from Hays Travel - Claire Mitchell
Thank you for taking the time to write this review and for your continued support :)
Easy service
March 25, 2025
Reply from Hays Travel - Claire Mitchell
Thank you for taking the time to leave this review. :)
Great service and advice from Claire.
Great service and advice from Claire.
Kept upto date with what was happening and always checked best time to call and called at those times
Looking forward to continued updates and our holiday in January
March 22, 2025
Reply from Hays Travel - Claire Mitchell
Thank you for taking the time to leave this review - and thank you for booking your fantastic holiday with me :))) x
Friendly service with helpful…
Friendly service with helpful information and advice provided. Competitive pricing. Efficient service.
February 26, 2025
Reply from Hays Travel - Claire Mitchell
Thank you for taking the time to write this review. I'm so pleased you are managing to get away on this holiday :) x
Logistical nightmare for us but Claire found us a holiday within budget
Claire was really helpful exploring lots of different options for a couple travelling from different airports, which made logistics quite tricky.
February 15, 2025
Reply from Hays Travel - Claire Mitchell
Thank you for taking the time to write this review, much appreciated !
Really positive attitude
Really positive attitude, easy to talk to, a good listener- and, as promised, Claire contacted a colleague more familiar with one of the areas we were considering and this helped us to make a decision. I look forward to requesting help from her in the future.
Thank you Claire.
February 1, 2025
Reply from Hays Travel - Claire Mitchell
Thank you for taking the time to write this review, your feedback is important to me. It was a pleasure to talk with you and help you find a holiday to match your needs. :)
We wanted bespoke for our Xmas 25…
We wanted bespoke for our Xmas 25 holiday and that’s what we have I would thoroughly recommend Claire for your next holiday booking
February 8, 2025
Reply from Hays Travel - Claire Mitchell
Thank you again for writing this review. Always a pleasure ! x
Claire is always so helpful
Claire is always so helpful, knowledgeable and a pleasure to deal with.
Makes choosing and booking a holiday stress free. Highly recommended.
January 30, 2025
Reply from Hays Travel - Claire Mitchell
Thank you for taking the time to write this review and thank you for your continued support . Looking forward to hearing all about your holiday and this hotel when you return :)
Reply from Hays Travel - Claire Mitchell
Thank you for taking the time to write this review. I enjoy the holiday briefs I get from you :)
Claire is the best!
The process is easy and straightforward. Claire explains it well. She advises any unforseen items such as tourist tax and responds quickly to any requests and queries.
December 28, 2024
Reply from Hays Travel - Claire Mitchell
Ah thank you for the lovely review. Appreciate your continued support very much ! x
Reply from Hays Travel - Claire Mitchell
Thank you for taking the time to write this review. What a fantastic trip you have planned:)
Excellent service from Claire again
Excellent service from Claire again. Very responsive and flexible with our requests. Takes the stress out of booking !
December 3, 2024
Reply from Hays Travel - Claire Mitchell
Thank you for taking the time to write this review .Always a pleasure :)
Claire was so helpful in arranging our…
Claire was so helpful in arranging our cruise booking, she made the whole process very easy and stress-free! We are now excited for our next break....thanks so much Claire! 5 Stars!
November 28, 2024
Reply from Hays Travel - Claire Mitchell
Thanks for taking the time to write this review and for your continued support. Much appreciated x
Got the exact type of holiday we wanted…
Got the exact type of holiday we wanted within budget too
November 26, 2024
Reply from Hays Travel - Claire Mitchell
Thanks for taking the time to write this review and for your continued support. Much appreciated x
All the information and details were…
All the information and details were given promptly and made our travels stress free.
Claire always made herself available to answer questions. We have re booked our next holiday.
July 16, 2024
Reply from Hays Travel - Claire Mitchell
Thank you for taking the time to write this review and for your continued loyalty x
Fantastic experience
Fantastic experience, it’s made finding a holiday very straightforward and easy. Claire has been great and responded to every question.
July 14, 2024
Reply from Hays Travel - Claire Mitchell
Thank you for taking the time to write this review ! Can't wait to hear all about your wonderful holiday x
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