Hays Travel - Clydebank Reviews 

607
TrustScore 5 out of 5

4.9

56 Sylvania Way, G81 2TL Clydebank, GB


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Rated 5 out of 5 stars

We went into Hays Travel in Clydebank. We were greeted by Carol. We were looking for a cruise. Carol was very knowledgeable. She gave us lots of good information and sourced the best deals available o... See more

Company replied

Rated 5 out of 5 stars

Thank you for your email, we decided to tried Hays travel, because Carol Harvey moved from Stewart travel to Hays, we know Carol for many years she does know what we like, we normally go to lanzaro... See more

Company replied

Rated 5 out of 5 stars

Neve was very professional, helpful and friendly. From start to finish Neve listened to our requirements and booked our dream holiday. She also booked our fast pass and lounge - total one stop trave... See more

Company replied

Rated 5 out of 5 stars

Easy jet emailed me informing flights changed from glasgow to manchestrr for christmad break to morocco. This not suitable. I emailed the relevant details to Katie at clyfebank office and with... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 56 Sylvania Way, G81 2TL, Clydebank, United Kingdom

  • 01415301550

4.9

Excellent

TrustScore 5 out of 5

607 reviews

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4.9

All reviews

(607)

122,494 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Our holidays

Service and experience second to none.
We always know that we are in safe hands with Carol.

July 24, 2026
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Hi Marie, thank you so much, it's always a pleasure helping arrange the family holidays :-)

Rated 5 out of 5 stars

Professional staff

Neve was very professional, helpful and friendly.
From start to finish Neve listened to our requirements and booked our dream holiday. She also booked our fast pass and lounge - total one stop travel agent.

August 16, 2026
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Thank you, Margaret. It is very much appreciated, and I am so glad I could help with getting you booked. Thanks again, Neve :)

Rated 5 out of 5 stars

Thank you for your email

Thank you for your email, we decided to tried Hays travel, because Carol Harvey moved from Stewart travel to Hays, we know Carol for many years she does know what we like, we normally go to lanzarote we decided to tried Majorca someway flat and not to busyer Al we ask Carol on the phone to look for us, she
Fould a suitable places for us.

August 6, 2026
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Thank you, Thomas. It is much appreciated, and I will pass this on to Carol when she returns. Thanks Neve

Rated 5 out of 5 stars

I fancied a weekend break away in…

I fancied a weekend break away in Amsterdam, Katie @ Clydebank store was more than helpful and found me just what I was looking for , friendly professional staff meet you with a smile .😃

August 11, 2026
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Reply from Hays Travel - Clydebank

Thank you for your lovely feedback and glad we could get you the weekend break away that you were looking for :) Thanks, Rebecca.

Rated 5 out of 5 stars

I had come in for some Euros for my…

I had come in for some Euros for my holiday in two weeks. I had noticed a holiday on facebook which i wanted to enquire about. Rebecca was very helpful and hdlped me with my booking for next year. Overall I was pleased with my experience.

August 11, 2026
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Reply from Hays Travel - Clydebank

It was lovely meeting you and getting this booked for you :) Thank you for your feedback, Rebecca

Rated 5 out of 5 stars

We were served by a young girl,she was…

We were served by a young girl,she was lovely, made us feel welcome ,she managed to price match a holiday ,in actual fact slightly cheaper, also let us know she would give us the best deal ,when buying euros ,very chatty ,took us through every detail about the holiday ,so was well impressed by this young lady ,as I have never used Hay's travel before ,and yeah I would use again thankyou so much.it was Hay's travel in Clydebank shopping centre and the young lady's name was Rebecca

August 9, 2026
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Reply from Hays Travel - Clydebank

It was lovely meeting you and thank you so much for your feedback :) I hope you have a great holiday and hopefully see you again soon! Thanks, Rebecca

Rated 5 out of 5 stars

Very pleasant and patient very…

Very pleasant and patient very understanding of our needs and also recommended facilities we had not considered all round great experience would book with Rebecca again left shop smiling

August 9, 2026
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Reply from Hays Travel - Clydebank

Thank you so much for your lovely feedback and I hope you both have a lovely time :) Thanks, Rebecca

Rated 5 out of 5 stars

We went into Hays Travel in Clydebank

We went into Hays Travel in Clydebank. We were greeted by Carol. We were looking for a cruise. Carol was very knowledgeable. She gave us lots of good information and sourced the best deals available on several cruise lines. No hard sales talk. Felt relaxed through the whole process. Finally decided on Royal Caribbean. Good experience, would definitely recommend.

August 1, 2026
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Hi Caroline, it was lovely to meet you and Anna, thank you for the lovely feedback and kind words, Carol

Rated 5 out of 5 stars

Been with hays travel for many years…

Been with hays travel for many years I’m always make welcome & they are a lovely bunch of girls even when I just pop in to say hi when I’m in Clydebank it just brightens up my day

August 8, 2026
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Thank you for the lovely review Bernadette :) It's always a pleasure and you always brighten up our day too! See you soon :) Katie x

Rated 5 out of 5 stars

Katie at Clydebank branch went the…

Katie at Clydebank branch went the extra mile mile x

August 8, 2026
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Reply from Hays Travel - Clydebank

Thank you so much for the kind review Anna, I really appreciate it :) I'm glad we got you all booked for the special birthday celebration next year! Thank you again and I hope to see you again soon :) Katie x

Rated 5 out of 5 stars

As always the seevice from when you…

As always the seevice from when you walk in never dies. Staff are friendly and down to earth. Holiday needs met always.

June 28, 2026
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Reply from Hays Travel - Clydebank

Thank you so much and glad we got what you were looking for :) Thanks, Rebecca

Rated 5 out of 5 stars

Rebecca did brilliant helping us found…

Rebecca did brilliant helping us found us a great deal and went through everything 🙂

July 30, 2026
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Reply from Hays Travel - Clydebank

Hi Alan, thank you for your feedback and glad we could get what you were looking for booked :) Thanks, Rebecca

Rated 5 out of 5 stars

Easy to book

Staff were so nice and friendly and helped us find a holiday that suited us .Booking very quick and easy and shop was bright and a decent size

July 22, 2026
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Hi Stuart thank you for your lovely review and booking with us, I will pass this along to Neve Many thanks Becky :)

Rated 5 out of 5 stars

Very helpful

Very helpful, efficient service in booking process and cheery staff

July 29, 2026
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Reply from Hays Travel - Clydebank

Hi Elaine, thank you for leaving such a kind review, I'll pass this onto Neve when she's next in store, Thank you! Katie

Rated 5 out of 5 stars

Very helpful

Very helpful, nice manner. Knowledge of here i was going, very good at checking other hotels etc, and helping us make a good choice.

July 19, 2026
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Reply from Hays Travel - Clydebank

Thank you for your lovely comments Mary, i will pass your feedback to Neve, thanks Carol

Rated 5 out of 5 stars

Booked flights to Australia

Booked flights to Australia and Katie and Rebecca couldn’t have been more helpful. Katie explained everything and reassured us about the flights we had chosen. Wouldn’t go anywhere else to book holidays as the staff are amazing.

July 26, 2026
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Hi David, Thank you so much for leaving such a kind review, I really appreciate it! Thank you for booking with us and I look forward to seeing you again soon! Katie

Rated 5 out of 5 stars

Easy to find the holiday and price I…

Easy to find the holiday and price I wanted. Likewise the paperwork done and dusted in quick time👍👍👍👍

July 17, 2026
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Hi James, thank you for your feedback and glad I could get you the holiday you were looking for :) Thanks, Rebecca.

Rated 5 out of 5 stars

Becci was brilliant thank

Becci was excellent got the holiday that we wanted, at a price that met our budget, nothing a problem brilliant VC service again

July 21, 2026
Hays Travel - Clydebank logo

Reply from Hays Travel - Clydebank

Hi Allan, Thank you for your lovely review so glad i could help you out, Hope you have a lovely holiday when it comes Thanks Becky :)

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