Great experience saved me hours of going through the internet we were met by Gedes what a very polite and helpfull guy,took us through all available destinations we requested,and found us the perfect... See more
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See what reviewers are saying
Very pleasant experience, never felt hurried in anyway. The agent fully explained all our options and was prepared to investigate multiple options for us. We were not presurised in anyway.
Company replied
Met with Geddes. Professional. Patient and knowledgeable Travel Consultant. Listened to what we wanted for city break, provided us with our options and tailored our holiday to suit our needs. The... See more
Company replied
We made an appointment with Geddes to book a cruise, as it was our first one we didn’t know what we wanted. Geddes looked at different options based on some information we gave him and gave us lots of... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
56/57 Glaisnock Street, KA18 1BS, Cumnock, United Kingdom
- 01290798027
4.9
Excellent
464 reviews
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Excellent customer service
We visited the store and were greeted straight away by Geddes. What a lovely young man he was. We were looking to book a big trip to Canada so he took all the details from us and said he would be back in touch next day. He phoned first and then followed up with an email detailing everything. After a few weeks tweeks we are now booked and can't wait to go next year. Thank you Geddes for all your help!
October 24, 2024
Reply from Hays Travel - Cumnock
Thank you for your lovely review, we really appreciate it!
Happy customer
Giving my business to Hays Travel in my hometown was the best decision.
Geddes was very helpful and polite.
He never hurried me and was respectful whilst I made my decision.
As I have no means to print off documentation, at home
he will do this for me in the agency.
October 25, 2024
Reply from Hays Travel - Cumnock
Thank you we appreciate your kind review
Friendly staff and experienced in what…
Friendly staff and experienced in what you are looking for
October 8, 2024
Reply from Hays Travel - Cumnock
Thank you for lovely review we really appreciate it
Great service and very helpful.this is…
Great service and very helpful.this is my last few holidays i.ve booked thro hays travel @ cumnock.Geddes was very helpful and always looks for the best deals xd
October 17, 2024
Reply from Hays Travel - Cumnock
Thank you we really appreciate your review
Geddes was great as before
Geddes was great as before, very knowledgeable and friendly.
October 11, 2024
Reply from Hays Travel - Cumnock
Thank you we really appreciate your lovely review
Excellent service as usual from hays…
Excellent service as usual from hays .was appointment only but geddes said give me a minute and I'll be right there.he came back asap and before I knew it we booked a holiday for the family and looking forward to going away.
October 3, 2024
Reply from Hays Travel - Cumnock
Thanks for your lovely review, we really appreciate it!
Salou 2026
Geddes the sales rep was amazing everything was very easy I'd already checked prices so new roughly what the cost would be through jet 2 and he matched it very well I took the chance at the zero deposit and now have something to look forward to listened to everything I wanted and found the perfect hotel would definetlt recommend
October 4, 2024
Reply from Hays Travel - Cumnock
Thank you for your lovely review, we really appreciate it!
Very helpful staff making the process…
Very helpful staff making the process very straightforward
September 24, 2024
Reply from Hays Travel - Cumnock
Thank you for your lovely review, we really appreciate it!
Friendly welcoming staff made hays cumnockus feel…
Friendly welcoming staff made us feel at ease and very helpful and answered all our questions and concerns
September 24, 2024
Reply from Hays Travel - Cumnock
Thank you so much for your lovely review, we really appreicate it!
The agent we booked with was fantastic…
The agent we booked with was fantastic and made the whole experience pain free
September 21, 2024
Reply from Hays Travel - Cumnock
Thank you for your review we really appreciate it
Would never pass booking a holiday with…
Would never pass booking a holiday with hays. Geddes has dealt with booking our last holiday and this one. He is an asset to their team. He deals with everything without issue and we trust him completely with booking and managing our holiday.
September 20, 2024
Reply from Hays Travel - Cumnock
Thank you for your nice review
Staff are really friendly and can't do…
Staff are really friendly and can't do enough for you. Also tries to get you the best deals
September 4, 2024
Reply from Hays Travel - Cumnock
Thank you for your review we appreciate it
Lovely staff nothing is a bother
Lovely staff nothing is a bother. As i knew the holiday i wanted they had it up on the screen quickly and booked it in know time.
August 31, 2024
Reply from Hays Travel - Cumnock
Thanks Anne we really appreciate your review
Hi went intoʻ the cumnock store and…
Hi went intoʻ the cumnock store and came out being so happy. I got a better deal than what I had saw advertised. Geddes was very helpful and knowledgeable
August 29, 2024
Reply from Hays Travel - Cumnock
Thank you for your review we really appreciate it
Lisa was extremely pleasant helpful and…
Lisa was extremely pleasant helpful and knowledgeable and nothing was too much trouble for her and made our experience stress free.
August 15, 2024
Reply from Hays Travel - Cumnock
Thank you so much for your lovely review we really appreciate it
Once again prefect service and advice…
Once again prefect service and advice on holidays . Staff always pleasant, welcoming and professional. Allways willing to provide recommendations and advice to help you with the best holidays to suit you x
July 27, 2024
Reply from Hays Travel - Cumnock
Thank you for your lovely review we really appreciate it
Reply from Hays Travel - Cumnock
Thank you for your kind review
Very helpful and friendly
Very helpful and friendly, willing to go that extra mile to help. Geddes couldn't have have been better with his helpful advice.
July 2, 2024
Reply from Hays Travel - Cumnock
Hi Stephanie Thank you so much for leaving your lovely review for Geddes. We really appreciate it
Excellent service… sent message with my…
Excellent service… sent message with my request.Geddes got back to me with all with all the details. And got my holiday booked the next day over the phone..
June 22, 2024
Reply from Hays Travel - Cumnock
Hi Georgina Thank you so much for taking the time for leaving your lovely review for Geddes. We really do appreciate it.
Reply from Hays Travel - Cumnock
Thank you we appreciate it
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