Having visited Hay's Travel at Dalton Park previously, I decided to return to the store to arrange a holiday. Kimberley had tried to arrange a cruise for us previously and her patience in checking tha... See more
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See what reviewers are saying
Absolutely excellent. I called into the Dalton Park branch of Hays Travel with an itinerary for a multi centre holiday. We were helped by Kay who planned us the exact stay we wanted including flights,... See more
Company replied
The service we received Caitlin was exceptional nothing was too much trouble she went above and beyond to find us the best deals and choices we could get. She answered all our questions and went out o... See more
Company replied
Kaylin Flood was absolutely fantastic in helping us book our girls holiday! She was so helpful, friendly and professional throughout the whole process, making everything easy and stress-free. We real... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 86 Dalton Park, Church Street, SR7 9HU, Murton, England, United Kingdom
- 01916540230
5.0
Excellent
467 reviews
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David was most helpful and a credit to…
David was most helpful and a credit to your company
May 20, 2026
Reply from Hays Travel - Dalton Park
Thank you so much for you review, its always a pleasure to help!
David the manager went above and beyond…
David the manager went above and beyond to sort out holiday out he was amazing
May 17, 2026
Reply from Hays Travel - Dalton Park
Thank you so much for taking the time to review our service.
Service provided
May 9, 2026
Reply from Hays Travel - Dalton Park
Thank you so much for your review Thanks Kaylin
As always helpful honest with booking…
As always helpful honest with booking and lovely friendly staff always
May 15, 2026
Reply from Hays Travel - Dalton Park
Thank you so much for continuing to book with us always a pleasure to help you with your fab trips Thanks Kim
Hays Star
We always use Hays Dalton park
Kim goes above and beyond always… she’s a real star
May 15, 2026
Reply from Hays Travel - Dalton Park
Thank you so much for continuing to book with us always a pleasure to help you with your fab trips Thanks Kim
Operator professional
Operator professional, courteous and very patient. Thoroughly checked system for potential holidays after securing necessary info of our requests. We felt he ensured best price for us. Felt reassured from beginning to end of booking. Felt very valued as the customer.
May 12, 2026
Reply from Hays Travel - Dalton Park
Thank you so much for your review and hope you are very much looking forward to your holiday Thanks David
Caitlin is an absolute diamond
May 5, 2026
Reply from Hays Travel - Dalton Park
Thank you so much for your review and hope you are very much looking forward to your holiday Thanks Caitlin
Reply from Hays Travel - Dalton Park
Thank you for the lovely review!
Hays Dalton Park
Caitlin from the Dalton Park branch was excellent! She was very thorough and made sure she could get us the best possible deal. She was also so friendly and so helpful
May 3, 2026
Reply from Hays Travel - Dalton Park
Thank you so much for your review and hope you are very much looking forward to your holiday Thanks Caitlin
Very happy to help
April 26, 2026
Reply from Hays Travel - Dalton Park
Thank you for taking the time to review our service and hope you are very much looking forward to your holiday Thanks Kim
Kim was helpful and advised us well…
Kim was helpful and advised us well with our break thanks again
May 3, 2026
Reply from Hays Travel - Dalton Park
Thank you for taking the time to review our service and hope you are very much looking forward to your holiday Thanks Kim
Made to feel welcome as soon as I…
Made to feel welcome as soon as I walked in. Staff were very helpful and nothing was too much trouble. Looked at several options to find the best deal to fit my requirements. I booked there and then. Got email confirmation straight away on the holiday but there was an outstanding question around flight times. These were to be confirmed and was told they would chase this up and let me know. I got a call less than 30 minutes after leaving followed by a further confirmation email. Very happy with the excellent service.
May 1, 2026
Reply from Hays Travel - Dalton Park
Thank you for your review and it was a pleasure to help you with your Cruise hope you are very much looking forward to it Thanks Caitlin
Reply from Hays Travel - Dalton Park
Thank you so much for taking the time to review our service Thanks Libby
Very friendly staff told us what we…
Very friendly staff told us what we needed to know and the booking was quick and easy
April 30, 2026
Reply from Hays Travel - Dalton Park
Thank you for your review Thanks Caitlin
Excellent customer service
I have recently used Hayes Dalton Park to pre register and subsequently booking a future cruise. On both occasions the staff, and I can only remember Caitlin, have been exceptional, making sure everything I wanted was booked, quoted for etc etc. Genuinely very friendly, helpful and listened to my needs and met them exactly. This is the second booking with this team and I did so due to the excellent service I received on my first!
April 29, 2026
Reply from Hays Travel - Dalton Park
Thank you so much for choosing to book with us again Thanks from all the team at Dalton Park
We booked our holiday with Kim and have…
We booked our holiday with Kim and have booked several times with her previously.
She is knowledgeable and patient!
She understands the types of holidays we like and happily takes the time with us to ensure it's right.
Nothing is too much trouble.
A shout out to David and the rest of the staff who were welcoming, friendly and helpful too.
April 19, 2026
Reply from Hays Travel - Dalton Park
Thank you for choosing to book with us at Dalton Park always a pleasure to help you with your fab trips Thanks David & Kim
Kim was great
Kim was great, she sorted everything out for us. Fast friendly & very efficient service. Really easy to get to with it being just on the corner of the shopping centre. Everything from travel money to seats on the plane in one visit. 👍👍
April 25, 2026
Reply from Hays Travel - Dalton Park
Thank you for choosing to book with us at Dalton Park and hope you are very much looking forward to your holiday Thanks Kim
Kim took the time to look for exactly…
Kim took the time to look for exactly what I wanted and I am confident she really does get the best price possible. Thank you.
April 24, 2026
Reply from Hays Travel - Dalton Park
Thanks so much for your review and hope you are very much looking forward to your fab Cruise Thanks Kim
r overall experience was excellent…
Our overall experience was excellent from hays travel Dalton Park, excellent service in booking our holiday.
April 16, 2026
Reply from Hays Travel - Dalton Park
Thank you for taking the time to review our service Thanks Kaylin
Hi Libby
Hi, we booked at Dalton park and was looked after by Libby, she was fantastic, really enjoyed my experience 😊
April 23, 2026
Reply from Hays Travel - Dalton Park
Thank you so much for your review Thanks Libby
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