We saw a cruise advertised on Facebook through Danielle Dickens. When we contacted her, she went through the whole process seamlessly. Answered any questions or queries we had. Danielle was superb fro... See more
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Danielle is very helpful & efficient. This is the second cruise we have booked with her. She answers all questions quickly & is on hand with advice. All documents are sent immediately & all details ar... See more
Danielle was easy to talk to and managed to get me and my family a great deal. Her follow up email encouraging me to get in touch at any time before my holiday if I have any questions (my holiday is m... See more
My daughter in law booked this as an add on via her agent via messaging, all done in a matter of minutes with excellent efficiency, with a saving too. Also linked our cabin bookings so we could all... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Danielle Dickens, LI11, Wrexham, United Kingdom
- 1978467582
5.0
Excellent
288 reviews
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Excellent communication
Excellent communication, swift replies and very helpful. The whole process was easy and Danielle was wonderful
May 16, 2025
Brilliant service
Brilliant service. Chose cruise date, asked for price via text, immediate reply, booked and paid for the same day without having to leave the house. Excellent service as always from Danielle.
May 1, 2025
Amazing travel rep
Danielle is fantastic. Nothing is too much for her to sort. Super quick replies and gave us an amazing price for our cruise. Highly recommended ⭐️⭐️⭐️⭐️⭐️
May 4, 2025
Danielle was the model travel agent
Danielle was the model travel agent, engaging post, swift response times to queries and excellent comms throughout, would definitely recommend 👌
April 24, 2025
Thanks again Danielle
From start to finish Danielle was brilliant explained everything perfectly and answered any questions I had very professionally would definitely recommend her to everyone
April 22, 2025
Very responsive and helpful…
Carly was very responsive and helpful when trying to help us get the best deal on our cruise. Always kept in touch with us to update on the progress of our booking.
April 13, 2025
Very helpful travel agent
April 12, 2025
Helpful and engaging
Efficiency, ease of booking. Pleasant staff member offering helpful advice and providing useful research.
April 6, 2025
A great service from Danielle kept me…
A great service from Danielle kept me informed along the way with choices for flights and packages
April 5, 2025
Holiday booking with personal touch!
Holiday booking with personal touch!
Danielle Dickens was really helpful provided me all the information and gave me time to decide. She was really patient and gave great advice to help with my booking.
March 14, 2025
Dubai Cruise
Danielle answered all of my questions, was quick to respond and had the best price I’d seen.
March 19, 2025
Danielle listened to my needs &…
Danielle listened to my needs & requests & promptly acted on these, very efficiently too may I add.
February 25, 2025
Danielle was very helpful and quick to…
Danielle was very helpful and quick to get us the holiday we wanted at a great price.
February 25, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Add on booking
My daughter in law booked this as an add on via her agent via messaging, all done in a matter of minutes with excellent efficiency, with a saving too. Also linked our cabin bookings so we could all eat together as a family without us having to ask
Very pleased
Thanks Danielle
February 13, 2025
Reply from Hays Travel - Danielle Dickens
Thank you for the lovely feedback. Hope you all have a great time away as a family on your cruise
Booked with Danielle for a 2nd time
Booked with Danielle for a 2nd time. Absolutely amazing. I have recommended Danielle to my family and friends.
Danielle you are an absolute star. Keep doing what you do. Best travel advisor ever xx
January 29, 2025
Reply from Hays Travel - Danielle Dickens
Thank you so much for such a great review and booking with me again x
Hays travel
Very quick and easy process , beat the price of booking direct.
Knowledgeable TA . Very good
January 30, 2025
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