Hays Travel - Danielle Woollaston / Pugh Reviews 

33
TrustScore 4.5 out of 5

4.7

Personal Travel Consultant Danielle Woollaston, B23 Birmingham, GB


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Rated 5 out of 5 stars

I now always book through Danielle. very patient, friedly and professional. great knowledge of places. she now knows exactly what we want as a family on holiday and takes all the stress out of the b... See more

Rated 5 out of 5 stars

Recently booked my holiday through Danielle at Hays. Had never used them before but very happy to recommend her - super helpful and did everything she said she would do, very quickly.

Rated 5 out of 5 stars

From being unsure as to what we wanted, to having all the answers, Danielle made the whole process so easy, from start to finish including booking our preferred seats on the plane. Totally stress-free... See more

Rated 5 out of 5 stars

Danielle was brilliant. Listened to what we needed and arranged everything without any problems. 10/10


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Danielle Woollaston, B23, Birmingham, United Kingdom

  • 0121 3740119

4.7

Excellent

TrustScore 4.5 out of 5

33 reviews

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4.7

All reviews

(33)

123,986 reviews in the last 12 months

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Rated 5 out of 5 stars

always a pleasure

I now always book through Danielle.
very patient, friedly and professional.
great knowledge of places. she now knows exactly what we want as a family on holiday and takes all the stress out of the booking process

February 1, 2026
Rated 5 out of 5 stars

GREAT EXPERIENCE

From being unsure as to what we wanted, to having all the answers, Danielle made the whole process so easy, from start to finish including booking our preferred seats on the plane. Totally stress-free and would definitely recommend.

December 22, 2025
Rated 5 out of 5 stars

We found our assistant Danielle…

We found our assistant Danielle Wollaston to be very knowledgable, friendly and helpful during our holiday booking.
The information was supplied quickly and all was very clear.

We particularly liked the payment plan .

November 30, 2025
Rated 5 out of 5 stars

Danielle is just the best

Danielle is just the best! Tries so hard to get a holiday that suits your needs.
Very pleasant and friendly!
Always go back to Danielle when I’m booking a holiday! 😊

November 5, 2025
Hays Travel - Danielle Woollaston / Pugh logo

Reply from Hays Travel - Danielle Woollaston / Pugh

Thank you for your lovely feedback. Its always a pleasure helping you with your holidays. Danielle xx

Rated 5 out of 5 stars

Danielle Woollaston was very efficient and excelled

Danielle Woollaston was very efficient, polite and considerate during the process of booking this holiday. She also excelled in finding a suitable holiday that matched my criteria. Her communiction skills were very good. She sent through all the necessary documents in good time.

October 5, 2025
Hays Travel - Danielle Woollaston / Pugh logo

Reply from Hays Travel - Danielle Woollaston / Pugh

Thank you for leaving me a 5 star review. I have loved seeing your holiday snaps, enjoying your well deserved break and I am pleased your happy with my service. I look forward to helping you again in the future. Danielle x

Rated 5 out of 5 stars

Danielle did a great job finding us a…

Danielle did a great job finding us a great deal to Las Vegas, can't recommend enough!

August 14, 2025
Hays Travel - Danielle Woollaston / Pugh logo

Reply from Hays Travel - Danielle Woollaston / Pugh

Hello Paul, thank you for your review. I hope you have an amazing time!! Thanks again for booking with me. Danielle x

Rated 5 out of 5 stars

Danielle is excellent at what she does

Danielle is excellent at what she does. So thorough and really knows her stuff. I can relax knowing the process is taken care of for us and Danielle has our best interests at heart

July 10, 2025
Hays Travel - Danielle Woollaston / Pugh logo

Reply from Hays Travel - Danielle Woollaston / Pugh

Hello Zoe, thank you for your lovely review. It is a pleasure as always to help you with your holidays. I loved seeing your family photos, looked amazing! Thanks again for booking with me. Danielle x

Rated 5 out of 5 stars

Would recommend booking with Danielle

Danielle booked our holiday, she was supportive and patient, would definitely recommend her to friends and family. Will be booking with Danielle in the future.

June 4, 2025
Hays Travel - Danielle Woollaston / Pugh logo

Reply from Hays Travel - Danielle Woollaston / Pugh

Thank you for your review lovely. I look forward to hearing all about your cruise :) thanks for recommending me also to your family and friends. xx

Rated 5 out of 5 stars

Thank You

Danielle, our consultant, was brilliant! She listened to what we wanted for our family holiday and helped us to find to the most perfect package.

We are really looking forward to going to Lanzarote now.

May 6, 2025
Hays Travel - Danielle Woollaston / Pugh logo

Reply from Hays Travel - Danielle Woollaston / Pugh

Thank you for your review lovely. I'm glad you enjoyed your holiday back to Lanzarote with your beautiful family. Always happy to help you with your holidays. Thank you :) Danielle x

Rated 5 out of 5 stars

Absolutely fantastic holiday

Absolutely fantastic experience with Danielle she was kind caring about what we wanted and found everything down to the last detail that we wished for. She made our experience so much easier and so much better and couldn’t have asked for a better person to have sorted this out for us we had a fantastic holiday in Crete And can’t thank Danielle enough for what she’s done for us. Absolutely brilliant.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Danielle Woollaston…

Danielle was very experienced and handled all my queries in a very calm way.
She answered all my questions in a very detailed way and made me feel special.
I would definitely contact her again with regard to booking another holiday

October 9, 2024
Rated 5 out of 5 stars

Danielle is always on hand for any…

Danielle is always on hand for any questions or anything I need help with. It’s so nice to have someone to go to if I have any issues. Booked with Danielle last year and again this year and will do so for any future holidays. Thank you for everything you do for us we appreciate you x

August 18, 2024

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