I now always book through Danielle. very patient, friedly and professional. great knowledge of places. she now knows exactly what we want as a family on holiday and takes all the stress out of the b... See more
Location
Switch locationPersonal Travel Consultant Danielle Woollaston, B23 Birmingham, GB
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Recently booked my holiday through Danielle at Hays. Had never used them before but very happy to recommend her - super helpful and did everything she said she would do, very quickly.
From being unsure as to what we wanted, to having all the answers, Danielle made the whole process so easy, from start to finish including booking our preferred seats on the plane. Totally stress-free... See more
Danielle was brilliant. Listened to what we needed and arranged everything without any problems. 10/10
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Danielle Woollaston, B23, Birmingham, United Kingdom
- 0121 3740119
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A pleasure to book with!
Danielle was a dream to book with! Super speedy and exactly what I wanted! Price was the same as the cheapest I found but with an even better payment plan. Will definitely be booking again. Thanks Danielle!
Danielle was brilliant
Danielle was brilliant. super friendly and helpful. she went over and above to help me and ensure i got booked that day. Really pleasant experience !
Holiday booking
Great service from Danielle helping us find and booking a holiday 👍
Would highly recommend
Very good service really lovely travel…
Very good service really lovely travel agent she was very knowledge and knew what she was talking about . Also she made me feel more confident about my holiday and took the time and care to help us .
Summer Holiday
Danielle was fantastic. I gave her a list of what I wanted and she came back with holidays that hit the mark. Even better when I went to book it was cheaper! Danielle was so friendly and made it really easy to book. I usually only ever book with TUI in store so I wasn’t sure what to expect booking this way. Danielle put me at ease and I can honestly say don’t think I’ll ever book through anyone else now. Amazing service.
Danielle was very helpful and friendly…
Danielle was very helpful and friendly will be using her again
Danielle was particularly great…
Danielle was particularly great recognising what we wanted from our holiday and made she is booked this for us. It was a positive experience!
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