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Hays Travel - Downpatrick Reviews 

750
•
TrustScore 5 out of 5

5.0

Travel Agency
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Unit 4, The Market House, Market Street, BT30 6LP Downpatrick, GB

•
02844898518

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See what reviewers are saying

Rated 5 out of 5 stars

A phone call interested in a Rorys holiday. I had a great guy ( can’t rem name) answered every question I had with patience & professionally . I have dealt with Hays before & they are always reliable... See more

Company replied

Rated 5 out of 5 stars

Annie was very helpful, pleasant and mannerly whilst dealing with our booking . She provided us with an overview of what the package included and after booking she ended the call by stating that... See more

Company replied

Rated 5 out of 5 stars

Staff went out of their way to get me booked on a holiday which my friends had booked They phoned when they said they would . Excellent staff who are knowledgeable, experienced, polite, pleasant and... See more

Company replied

Rated 5 out of 5 stars

I called and ask about specific things for a holiday. No pressure put on Jordan. He simply and quickly sorted all out. Payment made job done. Super. Thankyou

Company replied

Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.

Contact info

  • Unit 4, The Market House, Market Street, BT30 6LP, Downpatrick, United Kingdom

  • 02844898518

5.0

Excellent

TrustScore 5 out of 5

750 reviews

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5.0

All reviews

(750)

118,322 reviews in the last 12 months

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Rated 5 out of 5 stars

We have always had very good…

We have always had very good experiences with Hays travel Downpatrick.
When we went in Annie said my name right away, she had our holiday booked straight away.
A very pleasant and efficient time.

September 27, 2025
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Reply from Hays Travel - Downpatrick

Thank you for your kind words! Have the best time in Spain!

Rated 5 out of 5 stars

A faultless experience

I can't fault the staff in this branch. I rang "Annie" on the Friday, told her what I wanted, got the information, & called in the next day & booked it.
A seamless experience.
I have used the Downpatrick branch several times for package holidays & cannot fault their attitude, effort & customer relations.

September 20, 2025
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Reply from Hays Travel - Downpatrick

Thank-you so much for your lovely feedback! :)

Rated 5 out of 5 stars

Terrific Customer service- second to none…

Customer service is second to none Annie got us the best holiday ever this year and because of that we’re back for more next year God willing
Thank you to all of the team in downpatrick pleasant friendly and extremely patient and helpful thanks to Michelle and Annie x

September 21, 2025
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Reply from Hays Travel - Downpatrick

Thank you for your lovely feedback!

Rated 5 out of 5 stars

We were with James who guided us…

We were with James who guided us through our booking with such knowledge and expertise.. also pleasant and funny.. altogether a very happy experience

September 13, 2025
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Reply from Hays Travel - Downpatrick

Thank-you for your lovely feedback! :)

Rated 5 out of 5 stars

… excellent staff

Jenna was really helpful in getting the destination I wanted to travel to and polite

September 12, 2025
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Reply from Hays Travel - Downpatrick

Thank-you for your lovely feedback! :)

Rated 5 out of 5 stars

Craig was amazing

Craig was amazing, best there is, made all requests for holiday made sure we had best deal

August 30, 2025
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Reply from Hays Travel - Downpatrick

This is lovely feedback to hear and means so much to us. Thank you

Rated 5 out of 5 stars

Top notch

The people are so helpful. This is one of the reasons I keep coming back.

September 2, 2025
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Reply from Hays Travel - Downpatrick

This is lovely feedback to hear and means so much to us. Thank you

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