A phone call interested in a Rorys holiday. I had a great guy ( can’t rem name) answered every question I had with patience & professionally . I have dealt with Hays before & they are always reliable... See more
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Location
Switch locationUnit 4, The Market House, Market Street, BT30 6LP Downpatrick, GB
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Annie was very helpful, pleasant and mannerly whilst dealing with our booking . She provided us with an overview of what the package included and after booking she ended the call by stating that... See more
Company replied
Staff went out of their way to get me booked on a holiday which my friends had booked They phoned when they said they would . Excellent staff who are knowledgeable, experienced, polite, pleasant and... See more
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I called and ask about specific things for a holiday. No pressure put on Jordan. He simply and quickly sorted all out. Payment made job done. Super. Thankyou
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4, The Market House, Market Street, BT30 6LP, Downpatrick, United Kingdom
- 02844898518
5.0
Excellent
750 reviews
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Left us excited about our trip
Very pleasant staff very helpful leaving us excited about our trip
November 16, 2025
Reply from Hays Travel - Downpatrick
Thank you for your kind words!
Knowledgeable staff
Downpatrick Heyes was a delight to sort my holiday out. With there knowledge and hands on experience of the resort I am now heading in the new year to a great holiday thanks to there staff
November 13, 2025
Reply from Hays Travel - Downpatrick
Thank you for your kind words!
James always goes the extra mile
James is always very helpful in Hays Downpatrick
He always finds us the best options for what we are looking for in our holiday.
Would highly recommend Hays for all travel needs.
November 6, 2025
Reply from Hays Travel - Downpatrick
Thank you for your lovely feedback!
Reply from Hays Travel - Downpatrick
Thank you for your kind words!
We’ve enjoyed three family holidays…
We’ve enjoyed three family holidays with this company, and each one has been a fantastic experience. The staff are always warm, professional, and genuinely attentive to our needs. Their friendly approach and understanding made every trip smooth and enjoyable. Everything was handled with care, and we always felt well looked after. Highly recommended for anyone seeking a reliable and welcoming holiday experience!
November 9, 2025
Reply from Hays Travel - Downpatrick
Thank you for your lovely feedback!
Reply from Hays Travel - Downpatrick
Thank you for your kind words!
Experience of booking holiday
As usual, everything was carried out regarding our booking, efficiently, professionally, and respectfully to our needs, and we shall continue to use Hays Travel on all our travels going forward . Thankyou again to James and the team.
October 25, 2025
Reply from Hays Travel - Downpatrick
Thank you for your kind words!
Great experience friendly staff and…
Great experience friendly staff and very helpful Went to a lot f trouble to help fine our Holliday thank again
October 26, 2025
Reply from Hays Travel - Downpatrick
Thank you for your lovely feedback!
Helpful staff and knowledgeable
Staff very helpful. Very pleasant. Staff there to help the client
October 28, 2025
Reply from Hays Travel - Downpatrick
Thank you for your kind words!
Staff member extremely friendly and…
Staff member extremely friendly and helpful, very knowledgeable about arranging and the trip content
October 28, 2025
Reply from Hays Travel - Downpatrick
Thank you for your kind words!
Reply from Hays Travel - Downpatrick
Thank you for your kind words!
Reply from Hays Travel - Downpatrick
Thank you for your kind words.
we had a seamless experience with James…
we had a seamless experience with James in the Downpatrick branch he was very helpful we had booked in august with jet2 for a Christmas break but they cancelled last week so James was able to book us the same hotel with a package and private transfers form airport to hotel ...top man thanks sooo much James
October 19, 2025
Reply from Hays Travel - Downpatrick
Thank you for your kind words.
Excellent as always
Excellent as always
James and Paula made my booking easy and hassle free
Love booking with them
October 18, 2025
Reply from Hays Travel - Downpatrick
Thank you for your kind words.
Brilliant service
Very simple, efficient dealt with special requests at the last moment. Stress free. Great price and great customer service. Highly recommend
October 7, 2025
Reply from Hays Travel - Downpatrick
Thank you for your kind words.
Reply from Hays Travel - Downpatrick
Thank you for your kind words!
Quality service!
Friendly, professional, concise and the best deal ever!
What's not to like!
October 7, 2025
Reply from Hays Travel - Downpatrick
Thank you for your kind words!
Michelle made booking easy a very…
Michelle made booking easy a very pleasant visit My holiday is booked for next year
October 5, 2025
Reply from Hays Travel - Downpatrick
Thank you for your lovely feedback!
Jenna and Annie were a pleasure
Jenna and Annie were a pleasure helping me book my mums dream trip. The girls couldn’t have done enough for me. Highly recommend
October 4, 2025
Reply from Hays Travel - Downpatrick
Thank you for your kind words! We hope you have the best time in Lapland!
Reply from Hays Travel - Downpatrick
Thank you for your kind words!
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