Hays Travel - Driffield Reviews 

476
TrustScore 5 out of 5

4.9

6 Market Place, YO25 6AP Driffield, GB


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Rated 5 out of 5 stars

The staff are fantastic at Driffield hays. They take all the drama out of booking a holiday and so friendly. Always my go to place now when I want to book a holiday.

Rated 5 out of 5 stars

We were dealing with Sophie, she was so helpful, nothing was too much trouble for her. She got us a fantastic cruise. Would definitely recommend Hays Travel

Company replied

Rated 5 out of 5 stars

Victoria made it so easy to book the holiday we'd chosen, treated us as though we were the most important people she'd see that day and the whole process was done quickly and efficiently. We've used... See more

Company replied

Rated 5 out of 5 stars

Ruby took a great deal of time to find us suitable flights at quite short notice as we had to cancel our previous unsafe route due to the Iran war. She also sorted out alternatives when a return flig... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 6 Market Place, YO25 6AP, Driffield, United Kingdom

  • 01377793013

4.9

Excellent

TrustScore 5 out of 5

476 reviews

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4.9

All reviews

(476)

125,356 reviews in the last 12 months

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Rated 5 out of 5 stars

Cassia made our booking experience so…

Cassia made our booking experience so amazingly easy. She found us the perfect holiday for us then double checked that the hotel and flights were to our liking. She also arranged parking at the airport for us. So on leaving the travel agents we had everything we needed.

June 3, 2026
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Reply from Hays Travel - Driffield

Thank you so much for your kind review! So glad we could find your perfect getaway! - Cassia :)

Rated 5 out of 5 stars

Ruby was listening to my needs

Ruby was listening to my needs. Then applied the transport needs to flight availability and ultimately a holiday
Big thanks to Ruby.
Proficiency in the booking process, trying to get the best deal - solo traveller. Polite at all times.
Thank you

June 2, 2026
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Reply from Hays Travel - Driffield

Thank you for your lovely review Jane :) - Ruby

Rated 5 out of 5 stars

The booking process was quick

The booking process was quick, seamless and any questions I had answered. Ruby our consultant was patient and listened to what we required. The service was A1.

May 24, 2026
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Reply from Hays Travel - Driffield

Thank you for your kind review Sal :) - Ruby

Rated 5 out of 5 stars

We have booked many holidays with Hays…

We have booked many holidays with Hays and have always found the staff extremely helpful and very pleasant and nothing is too much trouble for them.

May 23, 2026
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Reply from Hays Travel - Driffield

Thank you for your lovely review Jean! :)

Rated 5 out of 5 stars

Hays staff are excellent

Racheal was so helpful and informative when we went to the shop on wednesday. we returned on thursday to book our holiday, Racheal was busy but Sophie stood in and went out of her way to help us. We booked our holiday, Hays took all the stress away from when we've had to do it ourselves. thank you all very much. we will definately be using Hays of Driffield again

May 20, 2026
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Reply from Hays Travel - Driffield

Thank you for your lovely review. We’re so pleased we could help get everything sorted for you! - Rachael and Sophie :)

Rated 5 out of 5 stars

Excellent service

Cassia was so helpful and friendly, nothing was too much trouble. She made the whole process of booking the holiday a complete pleasure.

May 21, 2026
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Reply from Hays Travel - Driffield

Thank you for your lovely review, It was a pleasure booking your holiday! - Cassia :)

Rated 5 out of 5 stars

In one word Victoria

In one word Victoria, she is outstanding at her job, patient, kind, attentive and nothing is too much bother.
Will only deal with her from now on.

May 17, 2026
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Reply from Hays Travel - Driffield

Thank you for your lovely feedback, it was a pleasure booking your holiday! - Victoria :)

Rated 5 out of 5 stars

Booking my holiday with Hays Travel…

Booking my holiday with Hays Travel Driffield (cassia) was made so easy and straightforward, the help, commitment and care we received was 1st class, and was willing to answer and help and questions with professionalism and honesty

May 10, 2026
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Reply from Hays Travel - Driffield

Thank you for your kind words and lovely review Andy! It was an absolute pleasure booking your family holiday for you :) - Cassia

Rated 5 out of 5 stars

Rachael made me welcome as soon as I…

Rachael made me welcome as soon as I sat down she listened carefully to where I wanted to go
I was very impressed as I have not had this experience before in other travel agencies

May 13, 2026
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Reply from Hays Travel - Driffield

Thank you for your lovely review Susan :) It was a pleasure booking your holiday for you!- Rachael

Rated 5 out of 5 stars

Victoria made it so easy to book the…

Victoria made it so easy to book the holiday we'd chosen, treated us as though we were the most important people she'd see that day and the whole process was done quickly and efficiently. We've used Hays Driffield before and won't go anywhere else now.

May 5, 2026
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Thank you so much for your lovely review, it was a pleasure booking your holiday!- Victoria :)

Rated 5 out of 5 stars

Hays Driffield 5*

Hays Driffield are always helpful, friendly and welcoming.
Never used a travel agent before - always booked online. Hays mean I’d never go back online.

Thank you.

September 20, 2025
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Reply from Hays Travel - Driffield

Thank you so much for your lovely review, it really does mean a lot to hear such positive feedback!- The Hays Driffield Team :)

Rated 5 out of 5 stars

Welcoming

Welcoming, helpful staff

April 26, 2026
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Reply from Hays Travel - Driffield

Thank you for leaving us a great review :) Team Driffield x

Rated 5 out of 5 stars

Top marks to Hays Travel Driffield …

Ruby took a great deal of time to find us suitable flights at quite short notice as we had to cancel our previous unsafe route due to the Iran war. She also sorted out alternatives when a return flight was cancelled by an airline strike. Altogether an excellent service.

March 17, 2026
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Thank you for your lovely review :) Ruby x

Rated 5 out of 5 stars

Victoria listened to our requirements…

Victoria listened to our requirements and amended her search to adapt to us, very professional and the best experience we’ve had booking a holiday.

April 22, 2026
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Thank you for your kind review. Glad we could assist you :) x

Rated 5 out of 5 stars

Nothing is too much trouble for Molly

Nothing is too much trouble for Molly. She’s super professional and helpful at all times. Thank you.

April 18, 2026
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Reply from Hays Travel - Driffield

Thank you so much for your lovely review! It was a pleasure to book your holiday. - Molly :)

Rated 5 out of 5 stars

excellent customer service

The staff were really helpful and knowledgeable.
Even stayed late to ensure we got what we wanted

April 15, 2026
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Reply from Hays Travel - Driffield

Thank you for your lovely review! - Molly :)

Rated 5 out of 5 stars

Fantastic staff

Fantastic staff, great service, always a pleasure to go in there for all your travel needs.

April 5, 2026
Hays Travel - Driffield logo

Reply from Hays Travel - Driffield

Thank you so much for your lovely review, it's always a pleasure booking your holidays! - Ruby :)

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