Another great experience at Hays Dundee. Met with Sandra to look at options for a holiday next May. Sandra took her time to look at what was available. I decided to return to a hotel that Sandra recom... See more
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Peter at Hays Dundee was excellent, polite & made the whole process stress free. He answered any questions or concerns easily & gave us the experienced advice on which rooms et to book to make our g... See more
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It's always a pleasure to go into Hays Dundee. The staff remember me and always make me feel welcome. Sophie was brilliant as always - we found my next holiday really quickly - counting down the days... See more
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We always enjoy calling into Hays Travel in Dundee as a lot of the staff are long term and always remember us with a nice catch up. Sophie was so helpful in finding the right area and apartment in La... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 City Square, DD1 3BZ, Dundee, United Kingdom
- 01382677852
4.9
Excellent
3K reviews
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Staff nice bubbly personality and very…
Staff nice bubbly personality and very helpful
April 23, 2026
Reply from Hays Travel - Dundee
Hi Peter
Thank you for taking the time to leave Sandra this 5* review, i will be sure to pass this on to her. Have a great holiday when it comes.
Chloe & Team Hays Travel Dundee
Joel very competent and fririendly
Joel very competent and fririendly
Would recommend Hays again
I haven't travelled much but he literally pointed me in the right directions of my requirements
April 22, 2026
Reply from Hays Travel - Dundee
Hi Charlie
Thank you for taking the time to leave Joel this 5* review, i will be sure to pass this on to him. Have a great holiday when it comes.
Chloe & Team Hays Travel Dundee
Easier than online
Went in with a disability already feeling nervous and was treated and spoken to politely and were understanding of what I wanted
April 21, 2026
Reply from Hays Travel - Dundee
Hi William, thank you for taking the time to leave this review for Georgia I will be sure to pass this onto her. Great hotel choice I have stayed there it’s amazing! If you need anything at all just get in touch, have a great holiday when it comes.
Chloe & Team Hays Travel Dundee
We were made very welcome girl was very…
We were made very welcome girl was very helpful new what we were looking for .
April 21, 2026
Reply from Hays Travel - Dundee
Hi Agnes, thank you for taking the time to leave this review for Gillian, I will be sure to pass this onto her. Have a great time in Benidorm when it comes.
Chloe & Team Hays Travel Dundee
Gillian was very attentive
Gillian was very attentive. A very good experience .A very good communicator full marks.
April 20, 2026
Reply from Hays Travel - Dundee
Hi Angus, thank you for taking the time to leave this review for Gillian, I will be sure to pass this onto her. Have a great time in Benidorm when it comes.
Chloe & Team Hays Travel Dundee
We went in to book 2 cruises the lady…
We went in to book 2 cruises the lady we got must be learning she got in a bit of a muddle and thought she had booked the same cruise twice so had to phone the cruise company to make sure she hadn't it all became very confusing but hopefully it's sorted out think we would have been better just booking it ourselves
April 20, 2026
Reply from Hays Travel - Dundee
Hi Lorraine
Thank you for your review. I have spoken with the consultant that booked your Cruises and have reviewed your file, I can see everything is booked correctly for your travel dates, apologies for any worry this may have caused.
My name is Chloe I am the branch manager in Dundee, should you require any assistance with your bookings please do not hesitate to get in touch with myself, I will be more than happy to help.
Again thank you for taking the time to write this review.
Chloe
Reply from Hays Travel - Dundee
Good Afternoon Graham,
Thank you very much for your kind comments on my service! Myself & the team hope you have a great trip when it comes, thank you booking with us.
Thank you
Lewis & Team Hays Dundee
Lewis was phenomenal
Lewis was phenomenal. I gave him the brief and he gave me a choice and was just all round amazing, I have been a solo traveller for years booking everything myself. He took the hassle out of it all and I am looking forward to planning future trips through him
April 17, 2026
Reply from Hays Travel - Dundee
Good Afternoon Lynn,
Thank you very much for your kind comments on my service! Myself & the team hope you have a great trip when it comes, thank you booking with us.
Thank you
Lewis & Team Hays Dundee
Investing what holiday is best for me
Investing what holiday is best for me
Taking time to listen
Excellent service
I trust Lewis completely
Thank you once again Lewis for all your help
Eunice Henderson
April 15, 2026
Reply from Hays Travel - Dundee
Good Afternoon Eunice,
Thank you very much for your kind comments on My service! Myself & the team hope you have a great trip when it comes, thank you booking with us.
Thank you
Lewis & Team Hays Dundee
Dundee Hays
The staff member Peter at Hays Dundee spent time and ensured the holiday was the right one for our needs.Great experience and great support.
April 7, 2026
Reply from Hays Travel - Dundee
Good Afternoon Helen,
Thank you very much for your kind comments on Peter's service! Myself & the team hope you have a great trip when it comes, thank you booking with us.
Thank you
Lewis & Team Hays Dundee
Better than booking myself
Very helpful and professional advice for booking a holiday which involved travel arrangements I couldn't do as easily myself. It came in at a competitive price, and I was able to make changes with the travel agent to get the details just right.
April 9, 2026
Reply from Hays Travel - Dundee
Good Afternoon,
Thank you very much for your kind comments on Joel's service! Myself & the team hope you have a great trip when it comes, thank you booking with us.
Thank you
Lewis & Team Hays Dundee
Peter is very nice and helpful deal's…
Peter is very nice and helpful deal's with everything so quick
June 7, 2025
Reply from Hays Travel - Dundee
Good Afternoon Fiona,
Thank you very much for your kind comments on Peter's service! Myself & the team hope you have a great trip when it comes, thank you booking with us.
Thank you
Lewis & Team Hays Dundee
Very informative and friendly staff
April 11, 2026
Reply from Hays Travel - Dundee
Good Afternoon Gordon,
Thank you very much for your kind comments on Sandra's service! Myself & the team hope you have a great trip when it comes, thank you booking with us.
Thank you
Lewis & Team Hays Dundee
Very helpful customer service…
Very helpful customer service experience provided by Joel
April 4, 2026
Reply from Hays Travel - Dundee
Good Afternoon Sue,
Thank you very much for your kind comments on Joel's service! Myself & the team hope you have a great trip when it comes, thank you booking with us.
Thank you
Lewis & Team Hays Dundee
This is my second time booking with…
This is my second time booking with Hays Travel Dundee, and the reason I went back was due to the excellent service. Staff very helpful and informative. Thank you to Joel for helping me book my holiday.
Would definitely recommend the travel agents.
April 11, 2026
Reply from Hays Travel - Dundee
Good Afternoon Nicola,
Thank you very much for your kind comments on Joel's service! Myself & the team hope you have a great trip when it comes, thank you booking with us.
Thank you
Lewis & Team Hays Dundee
We had a great experience
We had a great experience . The sales rep was fab and managed to get us a great deal 😀
April 9, 2026
Reply from Hays Travel - Dundee
Good Afternoon Hayley,
Thank you very much for your kind comments on Peter's service! Myself & the team hope you have a great trip when it comes, thank you booking with us.
Thank you
Lewis & Team Hays Dundee
Excellent advice and service from Peter
April 7, 2026
Reply from Hays Travel - Dundee
Good Afternoon Douglas,
Thank you very much for your kind comments on Peter's service! Myself & the team hope you have a great trip when it comes, thank you booking with us.
Thank you
Lewis & Team Hays Dundee
Sandra was a great help
Sandra was able to get us the best available cabin on the cruise. We didn't realise that you need to be book really as soon as the cruise is announced to get what you really want.
April 7, 2026
Reply from Hays Travel - Dundee
Good Afternoon Carol,
Thank you very much for your kind comments on Sandra's service! Myself & the team hope you have a great trip when it comes, thank you booking with us.
Thank you
Lewis & Team Hays Dundee
I only go hays
I only go hays , I always walk out with a fantastic deal, the girls & guys are amazing ,the girls fingers must have been sore trying to find us a deal on that computer, but she never gave up and nothing was a problem , thank you again I will be back for my next holiday booking , 🤣🤣, but I wouldn't blame them if they all run when they see us coming ,🤣🤣🤣2hrs last vist , well dundee city hays your the best ❤️
April 5, 2026
Reply from Hays Travel - Dundee
Good Morning Lorraine,
Thank you very much for your kind comments on Georgia's service! Myself & the team hope you have a great trip when it comes, thank you booking with us.
Thank you
Lewis & Team Hays Dundee
Staff are so friendly and welcoming…
Staff are so friendly and welcoming they go above and beyond to help you find your holiday.
April 5, 2026
Reply from Hays Travel - Dundee
Good Morning Jean,
Thank you very much for your kind comments on Sandra's service! Myself & the team hope you have a great trip when it comes, thank you booking with us.
Thank you
Lewis & Team Hays Dundee
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