Our travel agent Fiona pulls out all the stops to make sure we are happy with our booking, in order to ensure that we have a fabulous holiday
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Have always booked with hays since change from Tomas Cooke . booked last year to Croatia and as always never disappoint the staff are always more than helpful
Company replied
The staff were very helpful. Advising on what areas to choose as my husband has a mobility issue. Picked our hotel near to shopping area and marina. Booked everything and I asked if it was a Seaview a... See more
Company replied
Very helpful listened to what we were asking for.Went over several venues to make sure it was what we wanted & had what we needed ,can't say enough positive things,just great & got holiday Euros at a... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20/21 West Mall, G74 1LW, East Kilbride, United Kingdom
- 01355698032
4.9
Excellent
880 reviews
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Very helpful and confident
Very helpful and confident. Cruise was booked quickly and efficiently.
February 7, 2026
Reply from Hays Travel - East Kilbride
Thank you for your kind words
Reply from Hays Travel - East Kilbride
Thank you for your kind feedback
staff
staff, at East Kilbride store Alison and kerry very thorough. excellent at their job.
Thhomas Torley
February 3, 2026
Reply from Hays Travel - East Kilbride
Thank you for your kind words
Great experience
Lady who assisted us was very informative with options and information regarding our chosen holiday.
January 13, 2026
Reply from Hays Travel - East Kilbride
Thank you for your lovely feedback!
Good friendly Helpful Staff
Good friendly Helpful Staff
And now looking forwards to a nice Holiday
👍👍👍
January 24, 2026
Reply from Hays Travel - East Kilbride
Thank you for your kind feedback
Fiona was extremely helpful in…
Fiona was extremely helpful in answering all our questions and sat with us for nearly 2 hours to make sure our holiday was exactly what we wanted. Many thanks Fiona
January 31, 2026
Reply from Hays Travel - East Kilbride
Thank you for your lovely feedback for Fiona!
Staff very friendly and took the time…
Staff very friendly and took the time to make sure we were getting exactly what we wanted from our holiday
January 31, 2026
Reply from Hays Travel - East Kilbride
Thank you for your kind words
EK team always helpful
Alison guided us towards the best hotel for us based on her personal experience of Sorrento. She's also given us lots of helpful tips re tours and restaurants. The whole EK team are always helpful, whether arranging holidays or travel money.
January 30, 2026
Reply from Hays Travel - East Kilbride
Thanks so much for your kind feedback
Reply from Hays Travel - East Kilbride
Thanks for your feedback
We have booked with Hays travel before…
We have booked with Hays travel before and they never disppoint
Kerry couldn't have been more helpful and found us the holiday that suits all our needs, such a lovely friendly manner and welcoming and made sure we came away looking forward to our holiday and 5 stars for customer service so appreciated
January 29, 2026
Reply from Hays Travel - East Kilbride
Thanks so much for your kind feedback
Great customer service with a smile!
Always a smiling, friendly welcome and the staff do that little but extra that make us returning customers.
January 29, 2026
Reply from Hays Travel - East Kilbride
Thanks so much for your lovely feedback
Reply from Hays Travel - East Kilbride
Thanks so much for your kind feedback
lorna was so helpfull with my holiday
January 25, 2026
Reply from Hays Travel - East Kilbride
Thank you for your lovely feedback
Lorna is very helpful
Lorna is very helpful. She has always went out of her way to help. A great member of staff to have.
January 25, 2026
Reply from Hays Travel - East Kilbride
Thank you so much for your kind words
Lorna from the EK branch was extremely…
Lorna from the EK branch was extremely helpful at booking me my flights! She made sure I got a great deal and eased my anxiety about layovers etc! she helped me with sorting out my trip!
January 24, 2026
Reply from Hays Travel - East Kilbride
Thank you so much for your kind words so happy to be able to help
Reply from Hays Travel - East Kilbride
Thank you for your kind words
Alison made us feel very comfortable…
Alison made us feel very comfortable and explained our holiday in great detail
January 23, 2026
Reply from Hays Travel - East Kilbride
Thank you for the lovely feedback
First class
We have used Hayes alot over the years,and very impressed with, the service they provide .
January 23, 2026
Reply from Hays Travel - East Kilbride
Thank you so much for your kind words
Friendly helpful staff
Fiona was very helpful friendly and got us a great deal on our holiday . We will be back to book a cruise for next year.
January 20, 2026
Reply from Hays Travel - East Kilbride
Thank you for your lovely words for Fiona!
We are both pensioners and Kerry went…
We are both pensioners and Kerry went out of her way to help. She even advised us about vaccines we needed going to India and travel money and was very patient with me relating to my phone as I'm not very tech savvy she did not rush me or make me feel stupid. Very caring
January 19, 2026
Reply from Hays Travel - East Kilbride
Thank you so much for your kind words
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