Elaine provided us with a range of options for our selected cruise and offered excellent advice throughout the process. Once we had decided on our final choice, she quickly made all the necessary arr... See more
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It always rewarding to book with Elaine she is so helpful Hays Travel must be so proud of her she sorts every detail needed we are so looked after
The process was just so easy and stress free. Gave the details to Elaine, she sent me options and asked for specific needs/preferences and booked from there. I would definitely recommend Elaine to oth... See more
The service i received was excellent. My initial query was answered with a range of options and my follow up questions and queries were answered quickly and with a friendly and helpful tone. The Consu... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Elaine Chapman, LA18, Haverigg, United Kingdom
- 01229 798674
4.8
Excellent
72 reviews
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Brilliant service
Excellent, friendly, personal service . Elaine always goes above and beyond!👍👍 A+
July 7, 2026
As always Elaine was excellent
As always Elaine was excellent. Very patient when we were dithering and changing our minds. We got sorted as we knew we would. Thank you.
June 20, 2026
It always rewarding to book with Elaine…
It always rewarding to book with Elaine she is so helpful Hays Travel must be so proud of her she sorts every detail needed we are so looked after
June 7, 2026
Elaine Chapman was very helpful and…
Elaine Chapman was very helpful and made it easy and stress free
June 1, 2026
Elaine goes above and beyond everytime
Elaine goes above and beyond everytime. Always helpful and everything arrived on time - have booked 2 more holidays with her 👍
May 17, 2026
Delighted with service I received
The process was just so easy and stress free. Gave the details to Elaine, she sent me options and asked for specific needs/preferences and booked from there. I would definitely recommend Elaine to others and will book through her again.
April 10, 2026
Elaine always goes out of her way to…
Elaine always goes out of her way to help and find the best deals for holidays you request we have used Elaine for a good few years now .
February 22, 2026
Stress free Experience
Elaine took the stress out of booking a cruise and made the process so easy for us
February 16, 2026
Celebrity Apex Portugal and Canaries
Elaine was quick, thorough and gave us plenty of choice. Excellent
February 17, 2026
Excellent service as usual.
Elaine provided us with a range of options for our selected cruise and offered excellent advice throughout the process. Once we had decided on our final choice, she quickly made all the necessary arrangements, provided a payment link and all the information we required.
We have used the services of Elaine many times and she always provides us with first class assistance.
February 2, 2026
It was very good from start to finish.
January 24, 2026
Brilliant as always ,asked for a price…
Brilliant as always ,asked for a price for a cruises ,Elaine sorted asap,pleased with price & booked.
fantastic service
December 31, 2025
I always book my holidays with Elaine
I always book my holidays with Elaine. She’s very knowledgeable and always gives me a reasonable quote
October 14, 2025
Elaine chapman at hays
Elaine responds immediately, and is so helpful, she always tries her best to get you exactly what you asked for and at the best price, would highly recommend.
August 6, 2025
Elaine is fantastic
Elaine is fantastic, she goes above and beyond to get the best deals for our holidays. Nothing is any bother and she will always do her best to get what is requested.
July 23, 2025
Great experience
Elaine was quick to respond and was very helpful in finding me the holiday and understanding the needs of me and my family. The booking was very straightforward.
April 16, 2025
Elaine was so helpful and made the…
Elaine was so helpful and made the booking process quick and easy
April 1, 2025
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