We just popped into the Elgin branch as we had half an hour to spare and we’re thinking of booking a cruise for our honeymoon. Left details of what we were thinking about and within half an hour Lea... See more
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See what reviewers are saying
Amie sold it to us my partner gets very stressed and she went and understood she was perfect from start to finish very helpful nothing was any problem for her delighted with her
Company replied
Lovely young lady listened to our request and gave good advice. Helped with the technical stuff and sorted everything out. Excellent service.
Company replied
We felt like you listened to what it was that we actually wanted rather than what other travel groups wanted to sell. One of our large party is disabled and they could give us the reassurance we neede... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
142 High St, IV30 1BD, Elgin, United Kingdom
- 01343320008
4.9
Excellent
502 reviews
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Diane was very helpful when we went…
Diane was very helpful when we went into book a cruise
June 14, 2026
Reply from Hays Travel - Elgin
We appreciate your kind words about the helpful service you received!
Kind Regards
Hays Travel
This is our second holiday booked with…
This is our second holiday booked with hays was comfortable setting explained everything easily to us younge girl we booked with was polite and very friendly can’t remember her name blond hair Pandora bracelets
June 11, 2026
Reply from Hays Travel - Elgin
Thank you so much for your lovely review! It was a pleasure helping you book your holiday. The countdown is officially on now — I hope you have the most amazing time! - Aimee 😊
Purchased a gift card
Purchased a gift card, receipt emailed the next day. Staff in Elgin store were extremely helpful
June 9, 2026
Reply from Hays Travel - Elgin
Thank you for the lovely review. We are glad we were able to help!
-Team Elgin 😊
Leigh was very helpful and…
Leigh was very helpful and knowledgeable and helped us choose our next holiday.
June 9, 2026
Reply from Hays Travel - Elgin
Thank you for your lovely review. Leigh will be delighted to hear your kind feedback, and I’ll make sure to pass it on.
-Team Elgin
Reply from Hays Travel - Elgin
Thank you for the lovely comments! - Team Elgin :)
The Elgin staff were very helpful and…
The Elgin staff were very helpful and booking my holiday was very easy. I’d recommend Hays Travel as an agent.
June 6, 2026
Reply from Hays Travel - Elgin
We're so happy to hear our team made booking your holiday easy. Thank you for your kind recommendation!
Emma was first class from start to…
Emma was first class from start to finish.
All staff were very polite that's why I like going there
June 4, 2026
Reply from Hays Travel - Elgin
Thanks so much for your lovely review! We're so pleased to hear Emma looked after you so well. It's great to know our friendly team keeps you coming back – we'll be sure to pass your kind words on to Emma and the rest of the staff. Looking forward to seeing you again soon!
Very friendly and helpfull
Very friendly and helpfull, nothing was any trouble. I will visit them again for my next booking.
May 28, 2026
Reply from Hays Travel - Elgin
Thank you for your lovely feedback. We're delighted to hear you found our team friendly and helpful. We look forward to seeing you soon for your next booking. 😊
Team Elgin
Karen was very helpful and…
Karen was very helpful and knowledgeable. Booking our holiday went very smoothly. The ladies at Hays Travel in Elgin are always helpful.
May 31, 2026
Reply from Hays Travel - Elgin
Thank you for the lovely comments, we appreciate it so much and will pass this onto Karen! Team Elgin :)
The lady who served us was polite and…
The lady who served us was polite and very patient with my husband and i
May 24, 2026
Reply from Hays Travel - Elgin
Thank you for the lovely comments, we appreciate it so much!
Friendly
Deal with the same person now. Very helpful and friendly. She helps us when we can't figure stuff out! Thank you Aimee! xx
May 31, 2026
Reply from Hays Travel - Elgin
Thank you for the kind review, I appreciate it! - Aimee x
Leigh is a lovely girl and couldn’t do…
Leigh is a lovely girl and couldn’t do enough for you. Second time at Hays Travel and wouldn’t go anywhere else.
May 23, 2026
Reply from Hays Travel - Elgin
Thank you for the lovely review, we appreciate the lovely comments! We will pass this onto Leigh :) Team Elgin
Reply from Hays Travel - Elgin
Hi George,
Thank you for your review! We hope you have a wonderful holiday!
Kind Regards
Hays Travel
Went in to book to go to Majorca
Went in to book to go to Majorca. Met with Aimee,.what a lovely person.She was so bubbly,very helpful ,and nothing seems too much .
May 23, 2026
Reply from Hays Travel - Elgin
We're so glad you had such a positive experience with us! I appreciate your kind words and look forward to helping you again. - Aimee
Reply from Hays Travel - Elgin
We appreciate your kind words and are happy you had a great experience with us. - Iona
Mozart Dinner Concert - Salzburg
I went into Elgin branch with my elderly parents to book a holiday to Salzburg. Karen was very friendly and helpful researching the best flights and hotel for our stay. The main highlight of the trip was to take my parents to a Mozart Dinner Concert. Karen went above and beyond to email the hotel to get the best experience. Excellent service 👌
May 10, 2026
Reply from Hays Travel - Elgin
Thank you for your lovely review! We’re so pleased Karen helped make your Salzburg trip extra special for you and your parents. We’ll be sure to pass on your kind words to her 😊
-Team Elgin
Reply from Hays Travel - Elgin
Thank you for your lovely comments Emma, it was a pleasure getting you booked - Dianne
Excellent experience when booking a…
Excellent experience when booking a holiday on Saturday afternoon. Everything was covered & explained well.
May 10, 2026
Reply from Hays Travel - Elgin
We are so happy to hear that you had an excellent experience booking your holiday! We appreciate you taking the time to leave us such lovely feedback.
hols
All the staff are always friendly & helpful but a special shout out to Karen whose knowledge is amazing
May 10, 2026
Reply from Hays Travel - Elgin
Thank you for the lovely review! We appreciate it so much and will pass this onto Karen :)
personal attention
I like the way they focus on what I want to do with my trip, and help me to get organised efficiently.
May 2, 2026
Reply from Hays Travel - Elgin
Hi Anne,
We appreciate you taking the time to share your experience. We're hope you have a wonderful trip!
Kind Regards
Hays Travel Elgin
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