Hays Travel - Emma Byford Reviews 

114
TrustScore 5 out of 5

4.9

Personal Travel Consultant Emma Byford, IP29 Barrow, GB


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Rated 5 out of 5 stars

Once again I went to my go to lady Emma Byford to book my holiday. Emma is an amazing young lady who always goes above and beyond to ensure her clients have the holiday of their dreams. Nothing... See more

Rated 5 out of 5 stars

Yet again excellent customer service from Emma this is our 3rd holiday we have booked with her. Always very helpful, efficient and friendly. Thank you Emma 😊

Rated 5 out of 5 stars

Emma is always extremely friendly and helpful, we always use her to make our bookings and are always satisfied with her service. She is always available, responds quickly and gets everything booked as... See more

Rated 5 out of 5 stars

Emma, as always, was friendly, helpful and very patient throughout the lengthily process of us trying to decide on the perfect place to go on our honeymoon. She helped research destinations that met o... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Emma Byford, IP29, Barrow, United Kingdom

  • 1289318184

4.9

Excellent

TrustScore 5 out of 5

114 reviews

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4.9

All reviews

(114)

119,184 reviews in the last 12 months

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Rated 5 out of 5 stars

Emma worked her magic once again 🤗

Once again I went to my go to lady Emma Byford to book my holiday.
Emma is an amazing young lady who always goes above and beyond to ensure her clients have the holiday of their dreams. Nothing is ever too much trouble for her, bless her heart.
Emma is such a wonderfully organised and caring person that many of her clients, like myself will only ever organise their holiday through her.
Emma is an exemplary professional in every aspect of her role.
I always feel truly blessed to have Emma’s help and support when booking a holiday.
I always return home from holiday to a Welcome Home postcard from Emma. Such a beautiful personal touch♥️
It gives me the greatest pleasure to recommend Emma and feel Hays Travel are extremely lucky to have her on their team.

July 28, 2026
Rated 5 out of 5 stars

Travel with Emma. Hays Travel

I have booked a cruise with Emma Byford of Hays travel who I have booked with before.
Emma is very knowledgeable and booked the cabin of our choice.
I would recommend Emma for any type of holiday.

July 6, 2026
Rated 5 out of 5 stars

Emma made the whole experience super…

Emma made the whole experience super easy! I just gave her a few details and she was quickly back in touch with some great suggestions which made it hard to choose! Really helpful and nothing was a bother if I had a question or a query. Thank you Emma for making us smile and have something lovely to look forward to.

April 19, 2026
Rated 5 out of 5 stars

Great service and peace of mind

Emma always takes time to listen and understand what I'm looking for in each holiday and then sends me relevant options, paying attention to detail to every option.

Communication is also great, so puts your mind at rest that everything will be as expected when the holiday comes around.

April 1, 2026
Rated 5 out of 5 stars

Our always go to travel agent

We’ve used Emma for our last 5 holidays.
Always very knowledgeable looks into everything. Helps with all holiday needs and goes the extra mile to make sure you have a great experience.
Nothing is too much trouble.

March 15, 2026
Rated 5 out of 5 stars

Excellent

Emma was super quick at finding a holiday for us. Made the whole process so easy and stress free!

January 14, 2026
Rated 5 out of 5 stars

Emma always ensure she gives excellent…

Emma always ensure she gives excellent customer service and will go that extra mile to help if you have any questions or concerns. Well done Emma you do a super job and have recommended a few of my friends who I know now book their holiday vacations with you. Highly recommend!

July 15, 2025

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