Absolutely wonderful experience, from start to finish. No question or query is too much for Emma, she goes above and beyond. First class service and always available when you need her. Such a personal... See more
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As usual Fantastic service from Emma. Always such a quick response there’s never any problem it’s always a pleasure. Already started booking for next year and I will always book Hays Travel and always... See more
Emma has been unbelievable helpful in locating a holiday for a large booking with different requests from members of the group. Emma replies to messages and emails quickly and answers the phone at... See more
First time booking with an independent travel agent, was scary at first but emma but all my worries to ease. She sorted our seats on the flight so we could sit together without any extra cost, was als... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Emma Mills, NG15, Hucknall, United Kingdom
- 1158605399
4.9
Excellent
108 reviews
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EMMA... What an Angel ... Thankyou. Your amazing
Have booked multiple holidays through this lady lovely.
She is amazing and will always go above and beyond for our family. Think this is number 5 that we've booked through her.
Would not go anywhere else. From assisting with travel assistance to reaching out to hotel for assurances and to provide assistance...
The customer experience is always exceptional Through Emma and she always goes alive ans beyond and for this reason we will always book through her.
July 8, 2026
Emma is the best goes above and beyond…
Emma is the best goes above and beyond I won't book with anyone else.
June 19, 2026
Amazing service
Amazing service. Fast response to emails and made the whole experience easy and stress free
June 19, 2026
Emma understood the reason & need for…
Emma understood the reason & need for the holiday.
May 29, 2026
Fantastic service!!
As usual Fantastic service from Emma. Always such a quick response there’s never any problem it’s always a pleasure. Already started booking for next year and I will always book Hays Travel and always with Emma 👍
May 26, 2026
Girly holiday
Had a fabulous holiday which was booked for us by Emma
Nothing too much trouble . Matched the perfect hotel to our requirements.
In fact resort and hotel and food so lovely that I've booked to return again in 2 weeks with my mum .
May 24, 2026
I was contacting not really that you…
I was contacting not really that you would get the break that I wanted and would have to go to another accommodation so big 👏👏
April 21, 2026
Finding the perfect holiday listening…
Finding the perfect holiday listening to what we required in a holiday. Finding us just what we asked for
March 25, 2026
My holiday enquiry was responded to… Bulgaria here we come!
My holiday enquiry was responded to immediately. Emma was efficient, helpful, and provided all the information I needed without delay. Such a smooth easy procedure, will do again.
March 21, 2026
Quick, hassle free booking
Emma knows exactly what I need when booking, I have used Emma to book my holiday for the last 3 years. Highly recommend
February 28, 2026
Emma looked for some holidays for me…
Emma looked for some holidays for me and found exactly what I wanted. Everything went through smoothly. I would definitely recommend this lady to anyone. Thank you
January 25, 2026
I have now booked quite a few holidays…
I have now booked quite a few holidays with Emma. Nothing has been a problem. Excellent communication and I will be continuing to book with her.
February 7, 2026
Emma always gives us the best service…
Emma always gives us the best service she listens to what we want and acts on it , this is our 3rd or 4th time booking with her and she hasn’t failed us on one holiday
January 19, 2026
Booking Cruises
Its hassle free booking. The agent does it all for you.
This is our 4th cruise with Hays Travel and we have been more than satisfied.
Customer service fantastic as always and all our requirements were met.
Big shout out to our agent Emma Mills for being polite, professional and providing us with a great service
Well done to Hays Travel
December 16, 2025
Emma was amazing at Hays travel
Emma was amazing at Hays travel. Emma sorted the complete wedding package for us for Las Vegas, from the flights, the hotel, the chapel etc. Nothing was too much trouble. Emma went above & beyond to ensure we have a perfect stay & wedding experience.
Thank you Emma
December 11, 2025
Emma really good helpful alway booked…
Emma really good helpful alway booked with her she brilliant thsnk 💕
December 5, 2025
Quick and efficient
Emma is always at hand for questions and ideas of holidays etc. she is very responsive to emails and messages.
Booking our holidays through Hays travel via Emma is super quick and easy which makes looking forward to the holiday even better.
November 19, 2025
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