Booking process was real easy, Emma was really helpful, i sent her the holiday i was looking it. She managed to get it me for the exact same price but with no deposit which was a bonus. Emma has handl... See more
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Emma was amazing from start till finish of the booking, she helped me with certain things that I had previous problems from another company…… Emma mad me feel at ease. Her service was amazing profess... See more
Absolutely wonderful experience, from start to finish. No question or query is too much for Emma, she goes above and beyond. First class service and always available when you need her. Such a personal... See more
Emma has been unbelievable helpful in locating a holiday for a large booking with different requests from members of the group. Emma replies to messages and emails quickly and answers the phone at... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Emma Mills, NG15, Hucknall, United Kingdom
- 1158605399
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As usual Emma found us a great deal
As usual Emma found us a great deal, a fantastic hotel at an excellent price. We have been booking with Emma for a long time now and never been disappointed, 5star service every time.
Always a pleasure
Always a pleasure, used Emma a number of times and find her very helpful with lots of knowledge. Quick to respond and more than happy to help. Thank you 😊
We normally book our own holidays
We normally book our own holidays, but chose to use Hayes this time. Emma did a great job, she made the process really easy for us and took away all the hassle.
Everything was simple even the online payment.
Emma was extremely helpful in finding…
Emma was extremely helpful in finding us a holiday which suited us our requests
Emma was fantastic…
Emma was fantastic in helping us find yet another last minute family holiday that was just perfect from start to finish.
First time booking
First time booking with an independent travel agent, was scary at first but emma but all my worries to ease. She sorted our seats on the flight so we could sit together without any extra cost, was also slightly cheaper booking with Emma than it was direct through the website.
Amazing service
Have used Emma a few times and nothing is too much trouble. Helpful, informative, very friendly which makes the whole experience effortless. Can’t recommend enough.
Very helpful staff
Very helpful staff . Made us feel wee made the right choice for our holiday
Emma found me exactly what I was…
Emma found me exactly what I was looking for. No fuss. No messing. Friendly and helpful.
Emma has been absolutely amazing from…
Emma has been absolutely amazing from the outset, no demand from myself was too big or too small for her. She has found myself and my sons the perfect holiday ever and I honestly can’t thank Emma enough or recommend Emma and Heys Travel enough. Exceptional is the word I would use for Emma’s customers service and approach.
Hassle free booking …
Emma is just so efficient and listens to what I need from a holiday
This is our 3rd holiday booked through…
This is our 3rd holiday booked through Emma. We have an autistic child and she is very understanding of our needs. She is so friendly I feel like I’ve know her all my life. So makes the whole process so easy and even if we change our minds she finds us the best deal she can. Knowing that she is always there is very reassuring
Emma went through everything with me…
Emma went through everything with me from start to finish
My consultant Emma Mills was a pleasure…
My consultant Emma Mills was a pleasure to deal with. She made my booking experience eady and answered all my questions with ease. She was professional throughout and id definately be booking again with emma.
Thankyou to all
hayes travel reviewthe agent was a quick response back to…
the agent was a quick response back to us very helpfull and abliging
Always responsive and always answers…
Always responsive and always answers questions.
Emma Mills was fantastic
Emma Mills was fantastic, we gave so many different scenarios and wanted many options and then spent a week going backwards and forwards as we broadened our search. She found amazing deals every time and when she found the one we chose she couldn’t do enough to get it booked and secured as soon as possible and has reassured us that she is there for us right up until we get back from holiday! We have her number and we feel we can query anything with her as we go along. Wouldn’t hesitate to highly recommend her to everyone I know and would 100% go to her again for our next holiday.
Brilliant, efficient and always happy to help!
We've booked two holidays through Emma at Hays and she's been brilliant. Nothing is too much trouble. I always have lots of questions and she answers then quickly. Looking forward to our holiday next year :)
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