Booking process was real easy, Emma was really helpful, i sent her the holiday i was looking it. She managed to get it me for the exact same price but with no deposit which was a bonus. Emma has handl... See more
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Absolutely wonderful experience, from start to finish. No question or query is too much for Emma, she goes above and beyond. First class service and always available when you need her. Such a personal... See more
Emma has been unbelievable helpful in locating a holiday for a large booking with different requests from members of the group. Emma replies to messages and emails quickly and answers the phone at... See more
First time booking with an independent travel agent, was scary at first but emma but all my worries to ease. She sorted our seats on the flight so we could sit together without any extra cost, was als... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Emma Mills, NG15, Hucknall, United Kingdom
- 1158605399
4.9
Excellent
110 reviews
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Quick and efficient
Emma is always at hand for questions and ideas of holidays etc. she is very responsive to emails and messages.
Booking our holidays through Hays travel via Emma is super quick and easy which makes looking forward to the holiday even better.
November 19, 2025
100% Everytime
Emma always goes above and beyond for us.
8th booking just confirmed, Best price, Best service and Best aftercare.
I used to book in my local branch but soon found out i get better service, out of hours, without leaving the house.
Wouldn't ever consider booking with anybody else, Keep doing what you do Emma, you are an asset to Hays Travel and i hope they recognise this !!!!
October 28, 2025
10 out of 10
Emma made the experience simple and saved us trawling the internet.As Pensioners it’s lovely to be able to make a booking from the comfort of our home
October 30, 2025
Emma was fantastic as always
Emma was fantastic as always. Found us exactly what we wanted at a really good price.
August 18, 2025
Perfection
Gave them a price told them what I was looking for the holidays she sent me were amazing so helpful with everything braking it down into payments
August 10, 2025
Emma has made sure I was completely…
Emma has made sure I was completely happy with everything. She has been fantastic and will be using her again in the future! Thankyou Emma for your hard work. Xx
July 19, 2025
Incredibly efficient and perfect communication
Emma was incredibly efficient and able to find the perfect holiday fitting the brief. She responded to communication quickly and was happy to amend options s as requested. We have booked with Emma before and wouldn’t hesitate to book with her again - thank you!
May 24, 2025
Emma was ⭐️⭐️⭐️⭐️⭐️
Emma was amazing looked at multiple different options when I was being very particular on flight dates and airlines.
March 22, 2025
Emma has booked numerous holidays for…
Emma has booked numerous holidays for me now, both family & city break ones. She always goes above & beyond, nothing is too much trouble & always gets me a great deal!
March 15, 2025
Gold star
I fully trust Hayes Travel with all my holidays. The communication, knowledge and support from enquiry to getting home is excellent. I cannot imagine why I would consider booking anything big or small without using Hayes. Gold star!!!!
January 30, 2025
Emma Mills for finding our holiday for…
Emma Mills for finding our holiday for us and making sure everything it 👌
January 30, 2025
Incredible service, Highly recommend
Absolutely wonderful experience, from start to finish. No question or query is too much for Emma, she goes above and beyond. First class service and always available when you need her. Such a personal, professional and 5 star service. Would not book with anyone else now! Thank you so much. Highly recommend
January 8, 2025
Holiday Superhero!
Emma was fantastic. She's found us an amazing holiday within our budget that we cannot wait to go on. She was so on it, sent us loads of options and helped us customise it to make it perfect for us.
Couldn't recommend more!
January 6, 2025
My first time booking a holiday abroad…
My first time booking a holiday abroad on my own with the children in over 10 years. Emma was very reassuring and gave wonderful advice. We have now found our perfect holiday.
November 29, 2024
Very knowledgeable
Very knowledgeable, excellent communication, answered all our queries.
December 2, 2024
As usual Emma found us a great deal
As usual Emma found us a great deal, a fantastic hotel at an excellent price. We have been booking with Emma for a long time now and never been disappointed, 5star service every time.
November 30, 2024
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