After careful consideration we finally decided to book. We called into formby branch and sat with Gemma. She was brilliant. Answered all our questions and put our minds at rest. With our 1 billion qu... See more
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See what reviewers are saying
As always with Jess at Hays Travel, Formby, a great, friendly reception and a feeling that she genuinely wants to help. She always remembers our needs. Process was quick and painless, as always. Wel... See more
Company replied
Helpful member of staff in local shop able to book hotels to suit our dates and requirements. Left booking late but Jess managed to book the holiday we requested.
Company replied
Jess is a lovely girl, very helpful and polite in booking our holiday, will definitely book again through Jess,
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
36 Chapel Lane, L37 4DU, Formby, United Kingdom
- 01704779676
4.9
Excellent
473 reviews
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Jess was very helpful
Jess was very helpful, finding us a cabin when we thought the cruise sold out.
May 21, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. Happy travels!
Jess is a lovely girl
Jess is a lovely girl, very helpful and polite in booking our holiday, will definitely book again through Jess,
May 14, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. Happy travels!
Extremely helpfull staff
Extremely helpfull staff. Welcoming, friendly, efficient. My queries and booking sorted very quickly.
May 20, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. Happy travels!
Quick and easy process
As always with Jess at Hays Travel, Formby, a great, friendly reception and a feeling that she genuinely wants to help. She always remembers our needs. Process was quick and painless, as always. Well done, Jess.
May 16, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. Happy travels!
Local expertise
Helpful member of staff in local shop able to book hotels to suit our dates and requirements. Left booking late but Jess managed to book the holiday we requested.
April 30, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. Happy travels!
After careful consideration we finally…
After careful consideration we finally decided to book. We called into formby branch and sat with Gemma. She was brilliant. Answered all our questions and put our minds at rest. With our 1 billion questions.
May 4, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. Happy travels!
Very helpful friendly staff
Very helpful friendly staff . Gave good advise about the holiday we were interested in .
May 10, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. Happy travels!
I booked my holiday with Lily she was…
I booked my holiday with Lily she was really helpful and nice, great experience
May 8, 2026
Unprompted review
Reply from Hays Travel - Formby
Thank you for your lovely review. Happy travels!
Gemma is always so helpful and gets our…
Gemma is always so helpful and gets our holidays sorted very efficiently.
April 29, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. Happy travels!
Reply from Hays Travel - Formby
Thank you for your lovely review. Happy travels!
I always use Hays Travel in Formby
I always use Hays Travel in Formby. Everyone is so helpful and knowledgeable! Would 100% recommend! Special thanks to Jess & Carys this time! X
April 22, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. Happy travels Karen!
A very positive experience
A very positive experience! Jemma was well informed, very pleasant and helpful. Going to our local Hays meant that we spent less time deliberating
and comparing companies and options.
April 21, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. Happy travels!
nice peop;e
April 18, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. Happy travels!
There information help and curtesy of…
There information help and curtesy of ur staff nothing is too much trouble
April 23, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. Happy travels!
Always very friendly and helpful and…
Always very friendly and helpful and able to offer competitive prices on all cruises. Have used them on multiple occasions and will continue to do so.
Thank you Hays Travel - Formby.
PFH
April 21, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. Happy travels!
Excellent customer service
Excellent customer service provided by Carys in Hays Travel Formby. Booking process went smoothly from start to finish. Thank you!
April 20, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. Happy travels!
Staff are fantastic
April 14, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. Happy travels!
Excellent service as usual from our local Formby branch
Excellent service as usual from our Formby store. Professional, helpful and friendly.
April 20, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. Happy travels!
Reply from Hays Travel - Formby
Thank you for your lovely review. Happy travels!
The overall friendly atmosphere when…
The overall friendly atmosphere when you enter the shop.
April 10, 2026
Reply from Hays Travel - Formby
Thank you for your lovely review. Happy travels!
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