Very friendly took her time to find us the best deal offered lots of good advice felt we were not rushed a very good experience thank you Danielle xxx
Company replied
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Very friendly took her time to find us the best deal offered lots of good advice felt we were not rushed a very good experience thank you Danielle xxx
Company replied
We wanted what we thought was a complicated holiday - Natasha was superb! She understood that it all hinged around one element and that we could be flexible. The flights, transfers, hotels, train all... See more
Company replied
I really want to say this lady’s name was Natasha… I really hope it is. I didn’t book my holiday through Hays travel, but I called them with a problem I’d had with my booking. She was honestly so help... See more
Company replied
This was a group booking for 12 people with specific requests. Natasha at the Garforth branch was fantastic. She was so patient and had excellent customer service skills.
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
39 Main Street, LS25 1DS, Garforth, United Kingdom
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Very happy with the service and our choice of holiday. The staff were patient and very helpful.

Reply from Hays Travel - Garforth
Loved it. Booked two holidays making a lot to look forward to in 2026. Nothing was too much trouble for Natasha. She had so much patience with us.

Reply from Hays Travel - Garforth
First time in booking a holiday by myself. You listened and advised us all the way and went above and beyond to make sure we were happy and reassured us in every way . Thank you xxx

Reply from Hays Travel - Garforth

Reply from Hays Travel - Garforth
From the moment we arrived to the moment we completed our booking the staff at Hayes Garforth were so friendly and welcoming. They made the whole experience seem easy, but far easier than we would have been able to.

Reply from Hays Travel - Garforth
Emma was knowledgeable and gave us good advice. She went over everything a couple of times and answered any questions we had. She was very friendly and professional.

Reply from Hays Travel - Garforth
I always go to the Garforth Hays travel.The staff are always very friendly but also very professional(and patient)they always get you the holiday you ask for.10/10 for going the extra mile.

Reply from Hays Travel - Garforth
Friendly person centred staff. They shared our sense of humour. Listened to our holiday preferences.
Prepared an itinerary that included flights, hotel, and car hire. Within our price range.
We felt valued and respected.

Reply from Hays Travel - Garforth
I always book any travel plans through Hays Travel Garforth as I find that they are so reliable, helpful and very accommodating for my needs. I would definitely recommend them, thank you again.

Reply from Hays Travel - Garforth
Staff very helpful, nice talk to people , easy and not stressful, don't like doing it on line, x

Reply from Hays Travel - Garforth
Natasha was very helpful and listened to what we were saying

Reply from Hays Travel - Garforth
All ways so helpful in the garforth branch . & that’s why I always use & always will use this hayes branch

Reply from Hays Travel - Garforth
Natasha was amazing and so helpful , she went the added mile to ensure that we got what we needed

Reply from Hays Travel - Garforth
will always book with Hays Garforth all the girls are so helpful:)

Reply from Hays Travel - Garforth
Always book with Hays Garforth.
Staff are very helpful and friendly. Always manage to
Put our holiday together. Wouldn’t go anywhere else.

Reply from Hays Travel - Garforth

Reply from Hays Travel - Garforth
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