Very friendly took her time to find us the best deal offered lots of good advice felt we were not rushed a very good experience thank you Danielle xxx
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See what reviewers are saying
We wanted what we thought was a complicated holiday - Natasha was superb! She understood that it all hinged around one element and that we could be flexible. The flights, transfers, hotels, train all... See more
Company replied
I really want to say this lady’s name was Natasha… I really hope it is. I didn’t book my holiday through Hays travel, but I called them with a problem I’d had with my booking. She was honestly so help... See more
Company replied
This was a group booking for 12 people with specific requests. Natasha at the Garforth branch was fantastic. She was so patient and had excellent customer service skills.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
39 Main Street, LS25 1DS, Garforth, United Kingdom
- 01138275429
4.9
Excellent
547 reviews
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Emma went above and beyond with my many…
Emma went above and beyond with my many requests. She was professional and delightful. I would definitely recommend this company.
November 19, 2025
Reply from Hays Travel - Garforth
Thank you so much Anne - It was my pleasure arranging your trip. I am so pleased we managed to get you sorted. Lots of exciting things to come. Thank you again - Emma
Not used a travel agent for years but…
Not used a travel agent for years but went in for some information about booking a New York holiday.
The staff were incredibly helpful and knowledgeable. Got flights & hotel booked for a cheaper price than we could've found (& it would have taken us days to do the research!). Also given useful local knowledge by staff who had recently visited. Will definitely be using this Hays branch again. Thank you
November 8, 2025
Reply from Hays Travel - Garforth
Thank you for this wonderful review. We are so pleased we were able to book you such an amazing trip. We can't wait to hear how much you enjoy the trip and all NYC has to offer. Thanks Emma
Reply from Hays Travel - Garforth
Thank you for your lovely review, It was my pleasure to help you book this wonderful trip. I'm sure you will all have an amazing time together.Thanks Natasha
Excellent service from Natasha she is…
Excellent service from Natasha she is very professional knowledgeable and polite. Thank you for all your help xx
November 16, 2025
Reply from Hays Travel - Garforth
Thank you, It was my pleasure to help you book an amazing trip for all your family it will be so magical. I can not wait to hear all about it. Thanks Natasha
A rough plan led to a booking.
I went in to our local Hays agents with a rough idea of what we want to do.
Danielle came up with a proposal and it fit with our wishes.
November 5, 2025
Reply from Hays Travel - Garforth
Thank you for booking with us once again, it's always lovely to see you and help you find your next adventure. Thanks Natasha
Reply from Hays Travel - Garforth
Thank you, it was my pleasure to help you book this FAB cruise. I'm sure you will have a wonderful time. Thanks Emma
Reply from Hays Travel - Garforth
Thank you, it was lovely to meet you both. I'm sure you will both have a wonderful time Cyprus. Thanks Natasha
Reply from Hays Travel - Garforth
Thank you for taking the time to leave a lovely review, it's always a pleasure to help you book you next adventure. Thanks Danielle
Holiday 2026
Natasha was very helpful in securing a top hotel at very competitive price, also listening to our requirements on finding a holiday type what we wanted. Again exceeding our expectations.
October 25, 2025
Reply from Hays Travel - Garforth
Thank you for your lovely review, I'm sure you are both going to have a FAB holiday, Thanks Natasha
Friendly helpful staff
October 25, 2025
Reply from Hays Travel - Garforth
Thank you, it was lovely to see you both again. I'm sure you will have a fab time for your son's 30th Birthday. Thanks Danielle
Algarve Holiday 2026.…
Danielle was very helpful with our Hotel booking and gave us flight times to choose from.
When you give her a rough idea of what you need she is very professional and knowledgeable, we will be back to get our Travel money too.
October 15, 2025
Reply from Hays Travel - Garforth
As always it was a pleasure arranging another holiday for you : - ) Looking forward to hearing all about it : - )
Once again great service
Once again great service , friendly ladies, great sense of humour, paperwork and ground work done for you , great branch to keep going back to . Thanks once again to Natasha for her patience with me , it takes a lot ! Never had a bad holiday and the next one is already in there hands to sort for me
October 14, 2025
Reply from Hays Travel - Garforth
Thank you for you lovely review Gail, it's always a pleasure haha we do have a good laugh don't we. Thank you once again for booking with us. Kind Regards Natasha
Reply from Hays Travel - Garforth
Thank you for your lovely feedback, I'm sure you ladies will have a wonderful time. Thanks again, Rhianna
The ladies in Hays are so welcoming
The ladies in Hays are so welcoming, friendly and helpful and give great advice we love booking through this branch.
October 5, 2025
Reply from Hays Travel - Garforth
Thank you for your lovely review, I'm so happy you finally got to Book New York what a trip you are all going to have. Thank you again for trusting me with this. Thanks Natasha
Natasha at Hays Travel Garforth always…
Natasha at Hays Travel Garforth always goes out of her way to get us what we have asked for as we can be tricky customers . Nothing is ever too much trouble and she always comes back to us via phone or email when she says she will it’s the only reason we book holidays with Hays travel at Garforth especially as my husband recovering from cancer so we were unable to travel for a while
September 27, 2025
Reply from Hays Travel - Garforth
Thank you so much Dawn, it's always a pleasure to look after you both. I'm sure Gambia is going to be amazing. Thank you once again for booking with me Thanks Natasha
Fab experience every time
Everyone is always so helpful and nothing is too much trouble. Also there is a lot of knowledge so people can give advice on destinations. They also remember you which is a really nice touch
October 1, 2025
Reply from Hays Travel - Garforth
Thank you for your lovely feedback, was a pleasure to book your holiday! Hope you have a lovely time. Thanks- Rhianna
Fantastic service
Fantastic service. Extremely helpful! Spent a lot of time finding the right place for our family at an affordable price!
September 27, 2025
Reply from Hays Travel - Garforth
Thank you for your lovely feedback, it was my pleasure to find you the right holiday for you and your family. I hope you all have the best time together making beautiful memories.Thanks Natasha
Very helpful nothing was too much…
Very helpful nothing was too much trouble. Very friendly and made us feel special.
September 23, 2025
Reply from Hays Travel - Garforth
Thank you for your lovely feed back it's always a pleasure to help you booked your next adventure, i'm sure you will have an amazing time Thanks Natasha
Really Helpful, Can't Ask For More
Tash was really helpful and recognised me as a previous customer even though I called to book a holiday rather than visiting the branch.
September 12, 2025
Reply from Hays Travel - Garforth
Thank you for your lovely review, I do not forget a familiar voice haha. Thank you for coming back to Hays Travel once again we do appreciate you choosing us to book your lovely holidays. Thanks Natasha
Very knowledgeable friendly staff made…
Very knowledgeable friendly staff made my experience enjoyable
September 12, 2025
Reply from Hays Travel - Garforth
Thank you for your lovely feedback, it was my pleasure to help you put this fabulous trip together. I hope you have the best time. Thanks Natasha
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