Hays Travel - Garforth Reviews 

548
TrustScore 5 out of 5

4.9

39 Main Street, LS25 1DS Garforth, GB


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Rated 5 out of 5 stars

We wanted what we thought was a complicated holiday - Natasha was superb! She understood that it all hinged around one element and that we could be flexible. The flights, transfers, hotels, train all... See more

Company replied

Rated 5 out of 5 stars

Very friendly took her time to find us the best deal offered lots of good advice felt we were not rushed a very good experience thank you Danielle xxx

Company replied

Rated 5 out of 5 stars

I really want to say this lady’s name was Natasha… I really hope it is. I didn’t book my holiday through Hays travel, but I called them with a problem I’d had with my booking. She was honestly so help... See more

Company replied

Rated 5 out of 5 stars

Have used this branch several times. Friendly helpful staff (natasha) who keep us informed as well as sorting out all our paperwork and boarding passes and our currency . Its our go to travel agents... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 39 Main Street, LS25 1DS, Garforth, United Kingdom

  • 01138275429

4.9

Excellent

TrustScore 5 out of 5

548 reviews

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4.9

All reviews

(548)

127,394 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hays travel for the best advice

Natalie who helped us couldn’t have done more . She was very patient and we didn’t feel pressured at all . We came out very happy to have booked our holiday .

July 2, 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely feedback, it was lovely to meet you both. I'm sure you will have a Lush time.Thank you for ooking with me :0) Thanks Natasha

Rated 5 out of 5 stars

Knowledgeable and friendly advisor

Knowledgeable and friendly advisor. Obviously well known and liked by regular customers. Very helpful to me.

June 29, 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely feedback, was really nice to assist you with your fabulous holiday I'm sure your going to have a fab time. Danielle

Rated 5 out of 5 stars

Flights to New Zealand.

Really pleased with the organising of the holiday.Explained everything we needed to know and we we're happy with the outcome of the holiday.

June 26, 2025
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Reply from Hays Travel - Garforth

Thank you, it was lovely to see you both and get you the right flights sorted for you.Thanks Natasha

Rated 5 out of 5 stars

Never had a bad experience at Hays…

Never had a bad experience at Hays travel, Garforth. The staff are always very friendly and helpful.

June 21, 2025
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Reply from Hays Travel - Garforth

thank you for your lovely review, it was lovely to meet you both. I'm sure you will have a lovely time in Italy. Thanks Danielle

Rated 5 out of 5 stars

Your young lady at Garforth travel…

Your young lady at Garforth travel agency was so lovely and couldn’t of done anything more for us

June 8, 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely feedback, was a pleasure to sort your holiday for you. Thank you, Rhianna

Rated 5 out of 5 stars

Very helpful Danielle

Danielle couldn’t do enough to plan our holiday of a lifetime.

June 8, 2025
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Reply from Hays Travel - Garforth

Ahhh thank you so much for the lovely feedback : - ) It was an absolute pleasure - I am so pleased we manged to get you booked. Looking forward to arranging many more for you - Danielle

Rated 5 out of 5 stars

Great place

Great place. Staff so helpful and knowledgeable. Any questions we had were answered and they took the time to go through all the details necessary

May 30, 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely feedback, was a pleasure to book you guys. Thanks, Natasha

Rated 5 out of 5 stars

Friendly

Friendly, personable staff, who listened to my needs and delivered the trip I wanted.

May 20, 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely comments, it was a pleasure arranging this trip for you : - ) I am sure you will create some fantastic memories - Danielle

Rated 5 out of 5 stars

Excellent guidance and advice

The staff provided excellent guidance and advice about different options for the holiday we were considering which we appreciated and ultimately booked a holiday which we are very happy with.

May 6, 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely review, It was lovely to meet you both. I am sure you will have an amazing time. Thanks Natasha

Rated 5 out of 5 stars

We wouldn’t go anywhere else!

We wouldn’t go anywhere else!!
Really good service from start to finish as always. Thank you 🤩

April 27, 2025
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Reply from Hays Travel - Garforth

Was so lovely to see you again, a pleasure as always. Thank you, Danielle

Rated 5 out of 5 stars

Natasha at the Garforth branch is a…

Natasha at the Garforth branch is a friendly, very knowledgable staff member. So helpful & nothing is too much trouble for her.

April 24, 2025
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Reply from Hays Travel - Garforth

It was a pleasure arranging such a special holiday for you - Look forward to hearing all about it when you are back - Natasha

Rated 5 out of 5 stars

All staff were very helpful and very…

All staff were very helpful and very friendly. Have used the garforth branch now for many years and the staff should receive a very good reward for the top .

April 15, 2025
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Reply from Hays Travel - Garforth

Thank you phil for your lovely review, always a pleasure to help you book the next family holiday. Thanks Natasha

Rated 5 out of 5 stars

Wonderful service, as always

Hays are really helpful, knowledgeable and friendly and when arriving at my Garforth branch, there is always a warm welcome from all the staff. It's a pleasure to book a holiday knowing you are in capable hands.

April 5, 2025
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Reply from Hays Travel - Garforth

Thank you for the lovely feedback Christine. It is an absolute pleasure to have you as one of our regular customers. We are very lucky to have you trust us when booking your holidays : - )

Rated 5 out of 5 stars

very efficient service from rhianna

very efficient service from rhianna

April 6, 2025
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Reply from Hays Travel - Garforth

Thank you for the great feedback - It was a pleasure booking your holiday - I hope you are looking forward to it : - ) Rhianna

Rated 5 out of 5 stars

Friendly with experience

Friendly and very helpful staff who displayed good knowledge of destinations and tailored our booking to suit us.

April 2, 2025
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Reply from Hays Travel - Garforth

Thank you for your lovely review, it was my pleasure to help you find your next adventure I'm sure you will have a wonderful time. Thanks Natasha

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff

March 28, 2025
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Reply from Hays Travel - Garforth

Thank you, it was lovely to see you both. Another cruise to look forward to. Thanks Natasha

Rated 5 out of 5 stars

The young lady who deal with me was…

The young lady who deal with me was lovely! Very helpful & found me a great deal! Nothing was too much trouble

March 13, 2025
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Reply from Hays Travel - Garforth

Thank you, was lovely to meet you I'm sure you will have a lovely time. Thanks Rhainna

Rated 5 out of 5 stars

Natasha is very well organised and she…

Natasha is very well organised and she remembered when I booked for my mother who is 91 to come to Australia two years ago

Which made this booking easy as I live in Australia.

March 15, 2025
Hays Travel - Garforth logo

Reply from Hays Travel - Garforth

Thank you for your lovely review, it was my pleasure to get mum sorted to come back to australia. I hope she has a fabulous time. Thanks Natasha

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