We use Gaynor to book all our holidays and she never disapoints us. Nothing is to much trouble even when i ask a thousand questions and change my mind on things. She always makes sure we have everyth... See more
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Travel assistant built great rapport and was very knowledgeable- took on board everything I wanted and got it sorted quickly and efficiently
Gaynor was great from start to finish, told her what we had in mind and what budget we were working with and within an hour we had 3 separate holidays to choose from for our first family holiday toget... See more
Company replied
Gaynor was given a list of things we wanted from a holiday and must have, destination and budget and found us 11 nights not 10 within our budget. Really happy with result.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Gaynor Bates, Ol10, Heywood, United Kingdom
- 01706 488655
4.7
Excellent
43 reviews
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The service was absolutely 10/10
The service was absolutely 10/10. I messaged to ask for advice and suggestions what was best and she found the most perfect holiday for us I am so grateful for the time she spent searching for everything and more that I asked for. Couldn’t recommend her more. Nothing was too much trouble for her
February 24, 2025
Reply from Hays Travel - Gaynor Bates
Thankyou for your lovely feedback It is most appreciated x
Perfect family holiday sourced and booked within 24 hours!
Gaynor was great from start to finish, told her what we had in mind and what budget we were working with and within an hour we had 3 separate holidays to choose from for our first family holiday together. Within 24 hours we had the perfect holiday booked and all the documents ready on my emails. Couldn’t recommend enough!
February 2, 2025
Reply from Hays Travel - Gaynor Bates
Thankyou for your lovely feedback It is most appreciated x
Reply from Hays Travel - Gaynor Bates
Thankyou for your lovely feedback It is most appreciated x
Excellent service very professionally…
Excellent service very professionally dealt with
October 26, 2024
Reply from Hays Travel - Gaynor Bates
Thankyou for your kind comments, it is very much appreciated.
Gaynor spent time looking for our…
Gaynor spent time looking for our perfect requirements and guiding us through the booking process. Would highly recommend.
October 7, 2024
Reply from Hays Travel - Gaynor Bates
Thankyou for your kind comments, it is very much appreciated.
Very happy.
Gaynor was extremely patient with me, answered all my questions and queries, will definitely book with ner again. Now looking forward to all wix of us having a fabulous cruise 🛳😁
March 8, 2024
Reply from Hays Travel - Gaynor Bates
Thankyou for your kind feedback Lisa x
Gaynor was so helpful and found us the…
Gaynor was so helpful and found us the perfect holiday, suggested somewhere we’d never considered and so thankful she did! Took away all the time and stress of searching ourselves!
February 9, 2024
Reply from Hays Travel - Gaynor Bates
Thankyou for your kind feedback x
Great experience
Great customer service and communication. Booking was easy and stress free.
January 6, 2024
Reply from Hays Travel - Gaynor Bates
Thankyou for your kind feedback x
Gaynor always gets us exactly what we…
Gaynor always gets us exactly what we ask for, and pretty quickly too
December 16, 2023
Gaynor how’s above and beyond
Gaynor goes above and beyond, wouldn’t book with anyone else
September 15, 2023
Outstanding asset to Travel
I found that Mrs Gaynor Bates went above and beyond to help me find a last minute holiday deal. She took everything we asked for into consideration, and her recommendations and imput helped us immensely.
August 28, 2023
Great dealings
Found a deal perfect for us and was so easy booking it and sorting all the details!
June 16, 2023
Very helpfull made it easy for me to…
Very helpfull made it easy for me to book my holiday
May 24, 2023
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