Hays Travel - Gemma Bullough Reviews 

130
TrustScore 5 out of 5

4.9

Personal Travel Consultant Gemma Bullough, FY6 Blackpool, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Our third stay at the Halley Benidorm with hays travel! Unfortunately we didn’t get the upper floor apartment that was requested. Still had a super modern apartment. Meals and drinks reasonable prices... See more

Rated 5 out of 5 stars

Gemma is so good at sourcing a holiday that is right for us. She is so efficient I literally just have to turn up at the airport as Gemma checks us in, sends us all the paperwork needed (no stressing... See more

Rated 5 out of 5 stars

This is the 3rd time booking with Gemma. She has found us lovely hotels with everything we need & ask for, taking into consideration we have a 7 & 3 year old. She listens to what you would like from y... See more

Rated 5 out of 5 stars

I was recommended to call Gemma Bullough of Hays Travel I contacted Gemma Bullough told her what I was looking for in a quick last minute getaway for myself and my husband. Her response was so rapid... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Gemma Bullough, FY6, Blackpool, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

130 reviews

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4.9

All reviews

(130)

119,953 reviews in the last 12 months

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Rated 5 out of 5 stars

Gemma was absolutely brilliant she made…

Gemma was absolutely brilliant she made everything so easy and helped us all the way through. And also gave me recommendations and reviews of places. I couldn't recommend gonna enough ive used her for the last 4 years and wouldn't use anybody else

June 22, 2025
Rated 5 out of 5 stars

Amazing!!

Amazing! Will be using Gemma every time we book a holiday, she made it so easy and stress free. Thank you 🙂

June 5, 2025
Rated 5 out of 5 stars

Helpful & Efficient

Gemma made the process very easy from our first enquiry. Making the whole where to go on holiday dilemma much simpler. She was helpful and efficient throughout and we will definitely be using her services again.

June 9, 2025
Rated 5 out of 5 stars

Really lovely customer service

Really lovely customer service. Gemma was extremely efficient and knowledgeable. She offered many options and went to a lot of effort in ensuring we got the holiday of our dreams!
Thank you Gemma!

February 1, 2025
Rated 5 out of 5 stars

Well done Gemma!!!

Gemma is so good at sourcing a holiday that is right for us. She is so efficient I literally just have to turn up at the airport as Gemma checks us in, sends us all the paperwork needed (no stressing if I don’t have ink in my printer)!!! Keeps us informed of any changes that may happen suggests things re the hotel I never think about ie level of room in the hotel! Third time booking with Gemma and cannot wait to report back on our holiday to Tenerife

January 11, 2025
Rated 5 out of 5 stars

Very patient and helpful

Very patient and helpful. We needed help in where to go on holiday that would suit our needs. Gemma was very friendly and efficient helping us choose a holiday which we are now looking forward to.
Thank you Gemma Bullough x

November 8, 2024
Rated 5 out of 5 stars

Well Gemma bullough has done it again fantastic

Well Gemma bullough has done it again
Me and the wife has just come back from Las Vegas we had such an amazing time made so many memories,
I would like to thank Gemma once again for sorting everything out.
I really wouldn’t book a holiday with anyone else.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Mini-Moon to Cyprus

Booked our mini-moon to Cyprus with Gemma. She was amazing. Always happy to provide options for places we were thinking of going and then when we decided on Cyprus, she recommended 3 options for us to chose from. She went out of her way to make sure everything was right for us. I can’t recommend her enough and will definitely use her service again. Thank you so much Gemma

September 16, 2024
Rated 5 out of 5 stars

First class service.

This is the 3rd time booking with Gemma. She has found us lovely hotels with everything we need & ask for, taking into consideration we have a 7 & 3 year old. She listens to what you would like from your holiday & provides possible options. When booking & paying the deposit, Gemma gives you all the information you need. She also finds travel insurance. She checks us in weeks before so we don’t have to check in at the airport. It takes a lot of stress off the family. After 2 great holidays so far, we trust Gemma with finding us the right hotel. If we have any questions or queries, Gemma is always available. Would definitely recommend.

September 13, 2024

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