Hays Travel - Gemma Walker Reviews 78

Made the process extremely easy and happy to answer any questions

I aways use Gemma to book my holidays
Shes always helpful gets me a good deal and dos'nt mind answering all my questions. Will always use Gemma to book my holidays.

Phoned Gemma to book a holiday told her exactly what I wanted,price,location,grade hotel,board.She then sent me an email offering what I wanted,I just needed clarification on a few things which she gave me and everything was agreed to book it.
Gemma made things very easy and straightforward can't recommend her highly enough.Thank you very much Paul and Jean Morris

Booking with Gemma is always completely stress free. Once she knows the holiday dates and what I’m looking for, she always comes back with high-quality holiday options that are perfect for me. Gemma is friendly, professional, and an absolute pleasure to book my holidays through. She is a real asset to Hays Travel.

Gemma is always so helpful and nothing is too much for her always go to Gemma and have recommended her to others too

Gemma is absolutely brilliant! So knowledgeable, patient and helpful. Nothing is too much trouble for her. Wouldn't book a holiday with anyone else.

Always there to make booking a holiday easy..

Having contacted Gemma last year about helping us look for a holiday and then us changing our mind about where wanted to go and generally being very indecisive, I expected her to have thrown in the towel with us!! But contacted her only last week and asked her again (this time with a better idea) and she has helped us to find a lovely looking holiday in Rhodes. Communication is always good with Gemma and she responds so quickly responding to any questions we have. Third time booking with Gemma (Girls holiday to Paris with daughter, girls holiday with friends to Benidorm and now a family holiday to Rhodes) so would highly recommend

I can’t thank Gemma enough I messaged on her birthday too and she didn’t hesitate to drop everything to sort our holiday out so easy and stress free , definitely be using Gemma again

We booked on the 7/1/26 with Gemma for a cruise & stay in Cyprus, we always book with Gemma because she gives 100% & gos above & beyond catering for our needs, now to sit back & look forward to our holiday. 😊

Gemma is always very helpful and knowledgeable. Very easy to book.

Excellent service from Gemma. Communication was excellent, found us the perfect holiday!
Will definitely be using Gemma again in the future to book more holidays!

Brillent service couldn't do enough for us listened to what we wanted & found us a prefect winter break would definitely recommend

Gemma was great. We told her what we needed and she delivered very quickly and efficiently.

I contacted Gemma to see if she could match the price of a holiday I had found. She beat it and now I can’t wait for our holiday to Cyprus. Thanks again Gemma

Gemma is great!!
Always makes booking a holiday easy.
Has some great ideas and super responsive
Thanks as always

Thanks Gemma for helping us book another holiday. We really enjoyed the last one and cant wait for this one. After telling Gemma everything we would like in a holiday she came back with options to choose from and made the booking process super easy.

Gemma was very efficient and made sure my booking was completely stress free. Would highly recommend booking with her.

I contacted Gemma on a Saturday, she responded quickly and sorted out a booking for me in a professional and friendly manor making sure that all my requirements were met. I would highly recommend Gemma for any future bookings.

I reached out to Gemma following several recommendations from friends, as we were looking for a holiday but wasn't sure where to start looking. Gemma was very responsive and came back with a number of suggestions. After lots of email exchanges, we settled on one particular hotel however availability was very low, but Gemma persevered and was able to book this for us. I found Gemma to be super helpful, friendly and supportive. Since booking, she has kept us updated. I would definitely come back to Gemma for future holidays and will definitely recommend her services.