This is the third time Gemma has found us a holiday. I wouldn’t use anyone else. Everything is easy, I let her know what we would like and she finds it for us. She is so professional and polite and n... See more
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See what reviewers are saying
Phoned Gemma to book a holiday told her exactly what I wanted,price,location,grade hotel,board.She then sent me an email offering what I wanted,I just needed clarification on a few things which she g... See more
Company replied
Gemma is fantastic at finding holidays that you request. Not only does she search and send relevant information but, she also looks at alternative hotels/areas that you may like to provide you with op... See more
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Booking with Gemma is always completely stress free. Once she knows the holiday dates and what I’m looking for, she always comes back with high-quality holiday options that are perfect for me. Gemma i... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Gemma Walker, TF1, Telford, United Kingdom
- 01952303411
4.8
Excellent
83 reviews
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Reply from Hays Travel - Gemma Walker
Thank you!
Reply from Hays Travel - Gemma Walker
Thank you!
Have a great time in Cyprus x
Gemma is always fast & responsive
Gemma is always fast & responsive, nothing is too much trouble
Great fast service!
July 2, 2024
Reply from Hays Travel - Gemma Walker
I appreciate your kind words. Im glad you had a positive experience. Have a great holiday x
Reply from Hays Travel - Gemma Walker
Thank you Janet 😊
Was excellent service very pleased with…
Was excellent service very pleased with all communication .Gemma was great .
June 17, 2024
Reply from Hays Travel - Gemma Walker
Thank you. It was a pleasure to help you.
You and your family are going to have an amazing time!
Amazing Experience
Amazing experience. Gave Gemma a rough idea of location and dates and she found a perfect hotel well within our budget. Was a really chilled experience, booked and sorted within 24 hours. will definitely be booking through her again.
May 28, 2024
Reply from Hays Travel - Gemma Walker
Thank you so much Jenna. It was a pleasure to find your perfect holiday x
Excellent service
Gemma was very patient with my indecisiveness and questions. Couldn't have asked for more. Thank you Gemma, I'll definitely be booking through you again, sorry 😂 x
April 26, 2024
Reply from Hays Travel - Gemma Walker
Thank you Mel. I enjoyed helping plan your perfect trip for a special birthday. Im looking forward to hearing about it! x
The easy booking
The easy booking, the great communication and speed that things happened. Very happy
May 2, 2024
Reply from Hays Travel - Gemma Walker
Thank you! I look forward to helping you again in the future.
Gemma was amazing support
Gemma was amazing support, she found the most amazing 10th wedding anniversary trip for me and my husband! Better than expected! So excited for our trip to New York! Even advising trip to do while there!! Couldn’t ask for more!! She seems as excited for us as we are!
April 21, 2024
Reply from Hays Travel - Gemma Walker
Thank you Allison. I am excited!! I can't wait for you to experience New York!
Absolutely 💯 AMAZING !!!
Absolutely 💯 AMAZING !!!! Gemma was fantastic and really reassuring. Haven't booked a holiday abroad in years and so far has helped with everything I need for our big adventure. Nothing was too much trouble even even when I kept asking questions.
April 14, 2024
Reply from Hays Travel - Gemma Walker
Thank you Jane! It was a pleasure to help plan you're exciting trip!!
The count down is on!!
Gemma was very helpful
Gemma was very helpful, she ensured all my questions were answered and ensured we was getting the best deal possible!
March 16, 2024
Reply from Hays Travel - Gemma Walker
Thank you for taking the time to leave me a review Emily. It was a pleasure helping you book your holiday. You will have an amazing time.
very friendly and professional
Gemma was very friendly and professional will defo book again with her
February 11, 2024
Reply from Hays Travel - Gemma Walker
Thank you!
Gemma was very helpful and found us a…
Gemma was very helpful and found us a holiday that will fit all of our requirements. Looking forward to our trip.
January 19, 2024
Reply from Hays Travel - Gemma Walker
Thank you Casey. I hope you have a fab holiday!
Gemma the advisor was really helpful…
Gemma the advisor was really helpful and professional, shall definitely use again.
January 15, 2024
Reply from Hays Travel - Gemma Walker
Thank you!
Gemma was extremely helpful booking my…
Gemma was extremely helpful booking my recent holiday providing multiple options and very patient with changing requirements. Excellent service throughout.
October 17, 2023
Reply from Hays Travel - Gemma Walker
Thank you!
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