For reassurance and support I will always ask Geraldine for a quote or book through her. I know she will always go the extra mile
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Having previously booked with Geraldine she was our first choice to arrange a trip to Abu Dhabi and the Maldives. Geraldine contacted several companies on our behalf to get us the best deal. Thank you... See more
Company replied
Geraldine made the booking process so easy. I already knew exactly what I wanted so I passed on those details along with what she asked for and that was it. She booked it, assigned our seats and even... See more
Company replied
Had yet another fab service from Geraldine when booking our safari holiday. Absolutely nothing is too much trouble for her EVER and she will arrange every single detail for you to save you any hassle... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Geraldine Sproston, ST15, Stone, United Kingdom
- 01785 533051
4.9
Excellent
422 reviews
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Another fabulous holiday booking
Another fabulous holiday booking with Geraldine. Fast and with the personal touch. Thank you
January 26, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to write such a lovely review and for booking with me again, you are a star, best regards, Geraldine x
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to give me such a lovely review and for booking with me again, you are a superstar and really appreciated , best regards, Geraldine x
Geraldine was fantastic .
Geraldine was fantastic .. she booked our holiday exactly as we wanted it and within 1 hour. Such a friendly, knowledgable agent
Thank you !!
5 stars
March 18, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for your amazing feedback and for booking with me again, your a superstar and really appreciated , best regards, Geraldine x
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to write such a lovely review, that is very much appreciated, kindest regards, Geraldine x
thanks
i often have lots of questions to ask some that often feel silly to ask the lady answered all my daft questions and explained things that i didn’t understand
March 15, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to write such a lovely review and no questions are daft, it's a pleasure to assist you with anything you need to know. Kindest regards Geraldine x
Always happy to help
Geraldine is always happy to help, knowledgable on resorts / hotels and really proactive! Wouldn’t go anywhere else ⭐️
March 14, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you so much for taking the time to write such a lovely review, you are a superstar, kindest regards, Geraldine x
Excellent
Geraldine is always professional and friendly, we wouldn’t book with anyone else. Excellent service
March 12, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to write such lovely feedback and for booking with me again it is really appreciated, kindest regards, Geraldine x
Really quick and easy
Really quick and easy, holiday sorted in less than a day, plus booked all the extras for me!!! Good advice, would highly recommend
March 7, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for your wonderful feedback on my service, it is really appreciated, kindest regards, Geraldine
Geraldine was so helpful booking our…
Geraldine was so helpful booking our family trip to Disneyland Paris and made the booking process so easy. She even gave us some top Disney tips whilst there!
February 29, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you so much for you fantastic feedback and for booking your special family holiday with me, it is really appreciated, kindest regards, Geraldine x
Recently booked for the second time
Recently booked for the second time, both times Sharon has dealt with our booking and both times she has been really helpful. Wouldn't go anywhere else now.
February 27, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to write such lovely feedback for Sharon who helps me on my business page and for booking with me again, you are really appreciated. Kindest regards, Geraldine
Geraldine makes booking so simple and…
Geraldine makes booking so simple and is always at the end of the phone for any questions. She definitively goes the extra mile.
February 11, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to write such lovely comments and for booking with me again it is really appreciated, kindest regards, Geraldine x
Geraldine is a superstar 🌟
Geraldine is a superstar 🌟 Nothing is too much trouble, she works tirelessly to get you exactly what you are looking for. I always recommend Geraldine to anyone looking for a holiday. Geraldine is simply the best 🤩
February 12, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you so much for your lovely comments and for booking with me again, you are a superstar for recommending me too, it is really appreciated. Kindest regards, Geraldine x
Geraldine was so helpful
Geraldine was so helpful and informative, we were booking for a large party, and Geraldine went above and beyond to answer everyone’s questions.
February 5, 2024
Reply from Hays Travel - Geraldine Sproston
Oh bless you, thank you for your lovely comments and for booking your big family group with me, you are a superstar. Kindest regards, Geraldine x
The Personal Touch
I know Geraldine is always very busy but she always makes you feel like she is just working for you, your own personal holiday maker. Thanks again for setting up everything and taking the stress out of making a last minute group booking.
January 6, 2024
Reply from Hays Travel - Geraldine Sproston
Oh bless you , that has given me the biggest smile. Thank you so much for taking the time to write such a lovely review for me it is really appreciated, you are a superstar. Kindest regards, Geraldine
Geraldine was extremely knowledgeable…
Geraldine was extremely knowledgeable and helpful. We explained what we were after and she came back with an itinerary very quickly, after a couple of tweaks we think we have the perfect holiday planned. Thank you.
January 22, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you so much for taking the time to give me such wonderful feedback and for booking your amazing holiday with me, it is really appreciated, kindest regards, Geraldine
Friendly and knowledgeable advice
Geraldine took time to understand our holiday requirements. She researched the best options and fed back to us on these. Geraldine was always quick to respond to email or phone messages and even took the time to update us with a cheaper price for the same holiday after initially providing us with all of the details. Nothing was too much trouble and she was able to answer all of our questions to tailor the package to our needs.
January 19, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to write such lovely comments and also for booking your very special holiday with me, it is appreciated, kindest regards, Geraldine
Geraldine always goes above and beyond for customers
Geraldine consistently goes above and beyond for us when we’re looking for holidays. She’s so patient and completely understands that we want our holidays to be everything we wished for. Everything is made simple and easy from booking through to getting on the plane. We’ve just made our 4th booking with Geraldine where she managed to sort a difficult price match for us which was fantastic and most appreciated!
January 19, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you so much for taking the time to give such lovely feedback on my service and of course for booking with me again, it is really appreciated, kindest regards, Geraldine x
Personal service that makes all the difference
Geraldine the travel representative I dealt with was very knowledgable, took the time to listen to our needs and answer all our questions helping us to make an informed choice on our holiday
January 18, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to write such wonderful feedback on my service it is really appreciated, kindest regards, Geraldine x
Booked really easily
Booked really easily. I had plenty of questions and they were answered quickly. Very helpful people
January 10, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to write such lovely feedback it is really appreciated, kindest regards, Geraldine x
Amazing service
Amazing service, Great communication and options of travel. Geraldine worked late to secure my booking and kept me informed throughout
January 11, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to write such a lovely review and for booking with me again, it is really appreciated, kindest regards, Geraldine x
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