For reassurance and support I will always ask Geraldine for a quote or book through her. I know she will always go the extra mile
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Having previously booked with Geraldine she was our first choice to arrange a trip to Abu Dhabi and the Maldives. Geraldine contacted several companies on our behalf to get us the best deal. Thank you... See more
Company replied
Geraldine made the booking process so easy. I already knew exactly what I wanted so I passed on those details along with what she asked for and that was it. She booked it, assigned our seats and even... See more
Company replied
Had yet another fab service from Geraldine when booking our safari holiday. Absolutely nothing is too much trouble for her EVER and she will arrange every single detail for you to save you any hassle... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Geraldine Sproston, ST15, Stone, United Kingdom
- 01785 533051
4.9
Excellent
422 reviews
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Absolutely love booking my holidays…
Absolutely love booking my holidays with Geraldine she makes the whole process so stress free! Her attention to detail is incredible! Considering how many people she must deal with she remembers the personal little things that matter from previous bookings 😘 Thanks G you’re a superstar xXx
May 29, 2025
Reply from Hays Travel - Geraldine Sproston
Thank you so much for your lovely comments and for booking with me again, you are a superstar, warm regards, Geraldine x
obviously it is still early in the…
obviously it is still early in the process as I am not travelling until July but so far the booking etc has been perfect
I just have a couple of queries that I am sure Hays will be able to help with
December 20, 2024
Reply from Hays Travel - Geraldine Sproston
Hi Paul, thank you for your lovely comment, I am here to answer all your questions as your Personal Travel Consultant, I will drop you an email, warm regards, Geraldine
Quick and easy and very helpful
May 25, 2025
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to write such a wonderful comment it is really appreciated, warm regards, Geraldine x
Geraldine was extremely helpful and…
Geraldine was extremely helpful and although she was due to fly out the next day,still completed our enquiries the same afternoon.
April 30, 2025
Reply from Hays Travel - Geraldine Sproston
Thank you for your lovely comments they are appreciated, warm regards, Geraldine
Geraldine is Spot On
Geraldine is none other than brilliant, professional, friendly, patient and knowledgeable. Recommended by a friend, she never let us down when sorting our honeymoon to The Maldives and again, not let us down when we came to booking our next holiday, this time to Thailand, we wouldn't use anyone else.
April 14, 2025
Reply from Hays Travel - Geraldine Sproston
Oh that has made my day, thank you so much for your lovely comments they are really appreciated. Warm regards, Geraldine
Great service, great price
Geraldine was very responsive to my request and obtained a great price after listening to my specific needs for my holiday. Thank you !
April 13, 2025
Reply from Hays Travel - Geraldine Sproston
Thank for taking the time to write a lovely review and for booking your holiday with me too it is really appreciated , warm regards, Geraldine x
Jamie was so helpful in helping me book…
Jamie was so helpful in helping me book our upcoming holiday to thailand and nothing was to small of an ask
April 6, 2025
Reply from Hays Travel - Geraldine Sproston
Thank you for writing such a lovely review, Jamie helps me on my travel page and is a superstar, really appreciate you booking your lovely trip with me, best regards, Geraldine x
Happy Customer
Brilliant service as usual with Geraldine, she goes above and beyond to get you exactly the holiday you require. Nothing is to much trouble.
March 31, 2025
Reply from Hays Travel - Geraldine Sproston
Thank you Ann for booking with me again and for the lovely comments, you are a star, warm regards, Geraldine x
Holiday enquiry.
From my first enquiry about a holiday that I'd seen right through to booking, Geraldine was quick and efficient throughout the process. We have dealt with Geraldine in the past and her efficiency is consistent each time resulting in a very enjoyable holiday and I know that this one will go just as smooth,
Thank you Geraldine x
March 30, 2025
Reply from Hays Travel - Geraldine Sproston
Oh bless you, thank you for taking the time to write such lovely feedback, that has made my day, it is really appreciated, warm regards, Geraldine x
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to write such a lovely review it is really appreciated, kindest regards, Geraldine x
LIstened to our needs and worked swiftly
Geraldine found us the holiday we were looking for and worked speedily to get us sorted
March 25, 2025
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to write such a lovely review, it is very much appreciated, kindest regards, Geraldine x
Reply from Hays Travel - Geraldine Sproston
Thank you for booking with me again, you are a star, warm regards, Geraldine x
Geraldine always goes above and beyond…
Geraldine always goes above and beyond to sort everything out perfect, she is wonderful.
March 20, 2025
Reply from Hays Travel - Geraldine Sproston
Thank you for your lovely review, it made my day, kindest regards, Geraldine :-)
Geraldine went above and beyond and…
Geraldine went above and beyond and responded so quickly to my request for tickets to a Europa football match which included hospitality.
Her responsiveness was evident and secured the tickets in record time.
The experience was amazing 🤩 thank you Geraldine once again x
March 6, 2025
Reply from Hays Travel - Geraldine Sproston
Thank you so much for taking the time to write such a lovely review and for sending me some great photos too, it was brilliant to see them and really appreciated, best regards, Geraldine x
Brilliant Cruise Package Organisation and Price
Geraldine has organised our third bespoke cruise including private transfers, hotels, the right type of room re wanted on the cruise boat.
Always friendly, professional on available to help before and during travel should you need it
February 15, 2025
Reply from Hays Travel - Geraldine Sproston
Thank you for your lovely comments and for booking with me again, you are superstars, kindest regards, Geraldine
Reply from Hays Travel - Geraldine Sproston
Thank you Diane for taking the time to give me such lovely feedback it is really appreciated, best regards, Geraldine x
Really helpful and friendly
Really helpful and friendly. It is your very own personal travel consultant. Brilliant service.
January 30, 2025
Reply from Hays Travel - Geraldine Sproston
Oh bless you , that has made my day, thank you for your lovely comments, Geraldine x
Helpful and polite .
Polite, friendly, lady , helpful , with the booking and any other questions that was asked , would recommend Geraldine to my family and friends .
January 30, 2025
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to write such a lovely review and for booking your holiday with me as it is very much appreciated, apologies I didn't make 5 stars for you, very best regards, Geraldine x
Geraldine is a joy to book with
Geraldine is a joy to book with, always taking the time to find the right holiday for our family. Nothing is too much trouble, first class service!
January 30, 2025
Reply from Hays Travel - Geraldine Sproston
Thank you for your wonderful comments and for booking with me again, it is really appreciated, best regards, Geraldine x
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to write such lovely feedback and for booking with me again, it is really appreciated, best regards, Geraldine x
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