For reassurance and support I will always ask Geraldine for a quote or book through her. I know she will always go the extra mile
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Having previously booked with Geraldine she was our first choice to arrange a trip to Abu Dhabi and the Maldives. Geraldine contacted several companies on our behalf to get us the best deal. Thank you... See more
Company replied
Geraldine made the booking process so easy. I already knew exactly what I wanted so I passed on those details along with what she asked for and that was it. She booked it, assigned our seats and even... See more
Company replied
Had yet another fab service from Geraldine when booking our safari holiday. Absolutely nothing is too much trouble for her EVER and she will arrange every single detail for you to save you any hassle... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Geraldine Sproston, ST15, Stone, United Kingdom
- 01785 533051
4.9
Excellent
422 reviews
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Travel consultant Geraldine Sproston…
Travel consultant Geraldine Sproston goes above and beyond to help her clients. This is the third Holiday this year i have booked with her and her patience, understanding and professionalism is second to non.
Highly recommend :-)
October 29, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for your lovely comments Graham and for booking with me again, it is really appreciated, kindest regards, Geraldine
Can’t complain about our service as we…
Can’t complain about our service as we changed our minds and had poor Geraldine at Hays looking at lots of different options for us! We got it booked and she couldn’t have been more helpful..highly recommend
October 24, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to write such a lovely review and so pleased we got there in the end with a fantastic family holiday for you all, kindest regards Geraldine x
Amazing team and always a fantastic experience
As always geraldine and her team are amazing, we jave quite a few requirements for a holiday that always need meeting especially travelling with a disabled passenger but they always sort everything out for us and never make us seem like we are any bother which we are with the endless questions, sharon has helped us massively as always, she is an absolute superstar x
October 21, 2024
Reply from Hays Travel - Geraldine Sproston
Hi Sam, thank you for taking the time to write such a lovely comment and I agree Sharon who helps me is just amazing. Thank you also for booking with me again, you are a superstar, kindest regards, Geraldine x
Another 5* experience with Geraldine
Another 5* experience with Geraldine. She had helped us to plan a fabulous itinerary for a touring holiday with lots of ideas and suggestions to get the most out of the trip
October 15, 2024
Reply from Hays Travel - Geraldine Sproston
You have made my day, thank you for your lovely comments and for booking with me again, you are a superstar x
Easy and hassle free
Easy to interact with, all completed during my working day as I was able to complete it all online.
October 10, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to write such a lovely comment and for booking with me, it is really appreciated , kindest regards, Geraldine
I have followed Geraldine on facebook…
I have followed Geraldine on facebook for some time but first time booking. I found her very accommodating, booking my holiday late in the evening on a Friday as I had been stuck at work. So convenient, helpful, professional and knowledgable.
October 5, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to write such a lovely review it is really appreciated, warm regards, Geraldine x
Geraldine you are the best ever and…
Geraldine you are the best ever and most supportive personal travel agent xx
Thank you for everything you do, you’re amazing xx
Louise & Darrell
September 28, 2024
Unprompted review
Reply from Hays Travel - Geraldine Sproston
That has really made my day, thank you so much for your lovely comments, it really does mean the world to me, warm regards, Geraldine x
Reply from Hays Travel - Geraldine Sproston
Thank you so much for taking the time to give me such lovely feedback it is really appreciated, kindest regards, Geraldine
Painless travel booking
Painless travel booking.
Efficient friendly service.
A pleasure to deal with Hays travel.
September 24, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to give such lovely feedback on my travel business it is really appreciated, kindest regards, Geraldine
Geraldine amazing as usual
Geraldine amazing as usual, wouldn’t actually book my holidays with anyone else . 10/10
September 11, 2024
Reply from Hays Travel - Geraldine Sproston
Oh bless you, thank you so much for taking the time to write such a lovely comment and for booking with me again, you are a superstar, kindest regards, Geraldine x
Geraldine was very helpful
Geraldine was very helpful, informative and patient with us and made the whole booking experience excellent - thank you!
September 10, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to give me such lovely feedback , it is really appreciated, kindest regards, Geraldine x
Simply amazing service
Just booked another holiday with Geraldine at Hayes Travel nothing is ever too much trouble fantastic service as always highly recommend thank you
September 14, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to give me such wonderful feedback and for booking with me again, it is really appreciated, warm regards, Geraldine
First class service
Attentive, very quick and professional with excellent value and options
September 14, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to give my travel business such wonderful feedback, it is really appreciated, warm regards, Geraldine
100% recommended Geraldine for your next adventure
Geraldine was brilliant at finding my specific holiday adventure request, is always speedy at replying and is so lovely and understanding. I can’t wait for my next big trip and know all will run smoothly and have had everything taken care of in the lead up to and for the trip. Thank you.
September 11, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to give me such lovely feedback, this trip is going to be awesome, really appreciate you booking with me again you are a superstar, warm regards, Geraldine x
Fantastic service very quick to respond…
Fantastic service very quick to respond and send over holiday choices
September 4, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to write such a lovely comment and for booking with me again, did you click on the 1 star by mistake please? If you can take a look it is appreciated, kindest regards, Geraldine x
Smooth knowledgeable booking made with…
Smooth knowledgeable booking made with Geraldine . Would not go anywhere else to book our holidays
August 27, 2024
Reply from Hays Travel - Geraldine Sproston
Oh bless you, thank you for your lovely feedback, always great chatting with you. Really appreciate you booking another holiday with me, warm regards, Geraldine x
Great service, good advice/ tips!!
Geraldine provided all the info requested to help make the decision to book out holiday, even messaging on her day off to be sure I knew she was coming back to me, she also gave ne lots of hints on tips on Abu Dhabi too which was much appreciated!!
July 29, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you so much for taking the time to write such a lovely review it is really appreciated, you are going to really love this stunning holiday, kindest regards, Geraldine x
As always Geraldine was brilliant in…
As always Geraldine was brilliant in finding us a great deal for our Disney Christmas break. Her knowledge and friendly customer focus has made the booking very easy.
July 31, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you so much for taking the time to write such a lovely review and for booking with me again, it is really appreciated, kindest regards, ,Geraldine
amazing service as always
July 20, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for your lovely review it is really appreciated, warm regards, Geraldine x
Very attentive attention to our…
Very attentive attention to our requirements by Geraldine and Sharon.
Thank you!
July 19, 2024
Reply from Hays Travel - Geraldine Sproston
Thank you for taking the time to write such a wonderful review, it is really appreciated, very best regards, Geraldine
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