Hays Travel - Girvan Reviews 

473
TrustScore 5 out of 5

4.9

47 Dalrymple Street, KA26 9BS Girvan, GB


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Rated 5 out of 5 stars

Sophie made it so easy to book our holiday. She was so helpful, informative, and friendly. She kept us informed with emails and texts throughout the process. We would definitely recommend her and Hay... See more

Company replied

Rated 5 out of 5 stars

We always receive first class service from Hays Girvan. They are a 1st class team, in this case we cannot praise Sophie enough. She is very likeable, friendly, professional and so knowledgeable. S... See more

Company replied

Rated 5 out of 5 stars

Sophie helped us book our holiday to Japan and she was so helpful. I had messaged in advance to make an appointment and when I arrived she had already done so much preparation to help meet our require... See more

Company replied

Rated 5 out of 5 stars

Hays travel agents in girvan are the best in Britain. So understandable of what we require on a holiday. We just pop in and everything is taken care of.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 47 Dalrymple Street, KA26 9BS, Girvan, United Kingdom

  • 01465476010

4.9

Excellent

TrustScore 5 out of 5

473 reviews

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4.9

All reviews

(473)

126,307 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So helpful !

I was looking to book our first ever trip to Disneyland and had no clue where to start ! Sophie was amazing, she talked me through everything and made sure she knew exactly what I wanted and found the perfect deal for me. I would 100% book through Sophie and the girvan branch again. Friendly, professional and super helpful !

January 8, 2025
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Reply from Hays Travel - Girvan

Thank you for leaving Sophie such a lovely review and for booking.

Rated 5 out of 5 stars

Success!

I was very happy with the help I got in booking my family holiday
I have used this Travel Agents for a few years now
I was wishing to return to an area we love and was unable to find any package deal to the Hotel I wanted to book
Lorna was excellent and took the time to find a way to get everything we needed booked to ensure we can return to our chosen destination

January 7, 2025
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Reply from Hays Travel - Girvan

THANK YOU for booking and leaving a lovely review Anne

Rated 5 out of 5 stars

Staff were all super helpful

Staff were all super helpful

November 8, 2024
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Reply from Hays Travel - Girvan

Thanks so much for the lovely review and always being so supportive to the branch. Calum :)

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Service was amazing, professional, courteous, knowledgable & consistent at all times

November 1, 2024
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Reply from Hays Travel - Girvan

Thanks very much for your positive feedback for Calum :)

Rated 5 out of 5 stars

All the staff were so helpful

All the staff were so helpful, I noted by her badge that Sophie was an apprentice , she was so professional and definitely knew her stuff, Callum and Sommer were also very professional, there was another young guy but I didn’t catch his name. This team are a credit to Hays

October 22, 2024
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Reply from Hays Travel - Girvan

Hello Linda, thanks for your lovely review - Sophie will be delighted! We appreciate your support to the branch :)

Rated 5 out of 5 stars

All done!

Holiday booked effectively by friendly staff - what more could we want?
All questions answered - all answers satisfactory.

A happy experience anticipating a wonderful holiday

October 14, 2024
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Reply from Hays Travel - Girvan

Thank you for leaving a lovely review and for booking.

Rated 5 out of 5 stars

Happy customer

Friendly, patient, efficient

October 9, 2024
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Reply from Hays Travel - Girvan

Hello Shona, thanks for the lovely review. Greatly appreciated. Happy Sailing! Calum :)

Rated 5 out of 5 stars

Brilliant service

Found exactly what we were searching for, Staff were super efficient and friendly. First class service

October 6, 2024
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Reply from Hays Travel - Girvan

thank you Wendy for booking and leaving a lovely review.

Rated 5 out of 5 stars

Great service

We received great advice and we're able to book our holiday at a great price.

October 1, 2024
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Reply from Hays Travel - Girvan

Thanks as always for booking Mary and Cameron.

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable

October 1, 2024
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Reply from Hays Travel - Girvan

Thanks very much for your positive feedback. I really appreciate it. I Look forward to hearing all about your cruise - Sommer :)

Rated 5 out of 5 stars

Once again received excellent service…

Once again received excellent service from this store. Staff exceptionally helpful and knowledgeable, always going an extra mile to ensure the best holiday experience especially for those travelling with special assistance.

September 29, 2024
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Reply from Hays Travel - Girvan

Thank you so much for the lovely review - it is our pleasure. Thanks Calum :)

Rated 5 out of 5 stars

Very helpfull

Very helpfull

September 19, 2024
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Reply from Hays Travel - Girvan

Thank you so much for the lovely review, really appreciate it. Sommer :)

Rated 5 out of 5 stars

An expert company.

The Girvan office is always very helpful when you go in.
The staff are very friendly at all times.
Everything is put in place very quickly and they reassure you that you don't have to worry about anything. It is all done for you.

September 11, 2024
Hays Travel - Girvan logo

Reply from Hays Travel - Girvan

Hello Joyce, thanks for the lovely review! Sommer :)

Rated 5 out of 5 stars

our holiday booking was so easy

our holiday booking was so easy, any questions we had were answered. Paperwork was all explained in a manner we understood nothing was too much bother.

Our sales Advisor was Callum who was fantastic.

Janet Gibson

September 14, 2024
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Reply from Hays Travel - Girvan

Hello Janet, thanks so much for your lovely review - my pleasure. Calum :)

Rated 5 out of 5 stars

Very friendly and helpful Girvan branch

The staff really listen to what you wanted from your trip. They took plenty of time to find your perfect holiday at a good competitive price. All the staff in Girvan are friendly, helpful and make you relaxed. Thank you

September 8, 2024
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Reply from Hays Travel - Girvan

Thanks Anne

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