Hays Travel - Girvan Reviews 

473
TrustScore 5 out of 5

4.9

47 Dalrymple Street, KA26 9BS Girvan, GB


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Rated 5 out of 5 stars

Sophie made it so easy to book our holiday. She was so helpful, informative, and friendly. She kept us informed with emails and texts throughout the process. We would definitely recommend her and Hay... See more

Company replied

Rated 5 out of 5 stars

We always receive first class service from Hays Girvan. They are a 1st class team, in this case we cannot praise Sophie enough. She is very likeable, friendly, professional and so knowledgeable. S... See more

Company replied

Rated 5 out of 5 stars

Sophie helped us book our holiday to Japan and she was so helpful. I had messaged in advance to make an appointment and when I arrived she had already done so much preparation to help meet our require... See more

Company replied

Rated 5 out of 5 stars

Hays travel agents in girvan are the best in Britain. So understandable of what we require on a holiday. We just pop in and everything is taken care of.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 47 Dalrymple Street, KA26 9BS, Girvan, United Kingdom

  • 01465476010

4.9

Excellent

TrustScore 5 out of 5

473 reviews

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4.9

All reviews

(473)

126,307 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Calum was a delight to do business with.

Calum was a delight to do business with.

it is a shame that women are addressed as Mrs in spite of have the correct title on papers.Dr McKenna

April 29, 2025
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Reply from Hays Travel - Girvan

Hello Dr. Mckenna, thanks so much for your booking and for your feedback, it is very valued. Calum

Rated 5 out of 5 stars

Went in to hays travel to have a look…

Went in to hays travel to have a look at holidays for next year. Sophie in the Girvan branch couldn’t have been any nicer and managed to get us a great deal. Went in to try and get a 7 day holiday and came out with a 10 day holiday cheaper than what we had been looking at online. Great experience and great customer service.

May 4, 2025
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Reply from Hays Travel - Girvan

Hello Jacklynn, Thank you so much for your lovely review I am so glad I could be of help to find you a holiday again thank you for booking with us- Sophie😁

Rated 5 out of 5 stars

Callum at hays travel Girvan has went…

Callum at hays travel Girvan has went above and beyond as always he makes it a delight to book a holiday and makes sure we have everything in order definitely recommend

April 24, 2025
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Reply from Hays Travel - Girvan

Thank you so much for the lovely review and support with your bookings - Calum :)

Rated 5 out of 5 stars

Fabulous

Lorna and the rest of the staff at Hays have always been excellent in helping us plan our holidays. Their experience and expertise makes holiday planning easy.
Thank you again.

April 13, 2025
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Reply from Hays Travel - Girvan

Thanks Mark for the lovely review. Lorna :)

Rated 5 out of 5 stars

Lorna was amazing as usual

Lorna was amazing as usual. Nothing was too much trouble. We never use anyone else.

April 17, 2025
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Reply from Hays Travel - Girvan

Thank you so much for the lovely review, greatly appreciated. Thanks Lorna :)

Rated 5 out of 5 stars

Calum’s Excellent Customer Service

Great customer service from Calum. We were not rushed at all and he took time to search holidays for us in advance of our visit to the shop. During our visit Calum shared personal experiences and was able to offer advice and recommendations from feedback given by other people. Calum went above and beyond to make sure that my family and I booked the holiday that met our needs. This was our first experience with Hays and because of the excellent service Calum (Josh and Sophie too) provided we will certainly return. We are looking forward to our holiday in July. Thank you!

April 15, 2025
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Reply from Hays Travel - Girvan

Hello Stacey, thanks so much for the lovely review - it is greatly appreciated. The final countdown is on to your holiday, how exciting! Speak soon, Calum :)

Rated 5 out of 5 stars

We had an amazing experience booking…

We had an amazing experience booking our recent trip to Dubai-Australia-Penang. The whole team at Hays Travel Girvan were so helpful, in particular Callum who helped us get the best package deal for our trip. He answered all of our questions and nothing was ever a bother! We can’t wait for our next trip that we have booked - Caribbean Cruise! Thanks for all of your help!

February 12, 2025
Unprompted review
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Reply from Hays Travel - Girvan

Thanks so much for the lovely review Liz, I am so pleased that you enjoyed your adventure! It was our pleasure, roll on the Caribbean! Calum

Rated 5 out of 5 stars

We know the manageress and she has…

We know the manageress and she has always been very good and on the ball when it comes to arranging a holiday!
Five Stars!

April 4, 2025
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Reply from Hays Travel - Girvan

Thanks for booking with me Rory and Christine and for leaving this lovely review.

Rated 5 out of 5 stars

Always in Girvan Lorna and Callum can’t…

Always in Girvan Lorna and Callum can’t do enough for us fast and efficient you have great members of staff hold on to them as they are great staff
Always satisfied with their help no matter how small the problem is 🌺🌺🌺

March 26, 2025
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Reply from Hays Travel - Girvan

Thanks so much for the support - we really appreciate it! Lorna and Calum :)

Rated 5 out of 5 stars

First class service

Lorna listened to what we wanted, researched and came back with various options for us to choose.
Brilliant service

March 21, 2025
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Reply from Hays Travel - Girvan

Thank you Shirley, hopefully get the seats sorted out, appreciate the lovely review

Rated 5 out of 5 stars

Tequise

Lorna was very helpful.

March 11, 2025
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Reply from Hays Travel - Girvan

Thanks for booking Cathy, and for the review, glad your insurance was ok for you. Lorna

Rated 5 out of 5 stars

As always Calum at the Girvan store was…

As always Calum at the Girvan store was very helpful and informative. I will always use him for any trips I book.

February 25, 2025
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Reply from Hays Travel - Girvan

Thank you Ross, I will pass this lovely review on to Calum! It is very much appreciated :)

Rated 5 out of 5 stars

Calum Dewar so accommodating!!

Calum Dewar helped us to book another holiday this year, so efficient and quick. Thanks again.

February 25, 2025
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Reply from Hays Travel - Girvan

Thanks for the lovely review - really appreciate it! Thanks Calum :)

Rated 5 out of 5 stars

Booking with sophie

Me and my partner were struggling to find a holiday around September 2025 within our budget. After speaking to Sophie, Sophie was on the hunt to find us a nice holiday destination. Sophie found us a lovely hotel in Tenerife, in a perfect area which was also within our budget. We cannot wait to go to Tenerife and cannot thank Sophie enough for being so patient and so helpful. We will definitely be booking again with Sophie!

January 24, 2025
Unprompted review
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Reply from Hays Travel - Girvan

Thank you for your lovely review Rebecca, we will pass this over to Sophie :)

Rated 5 out of 5 stars

Sophie at Hays Travel Girvan!

Booked florida 2027 today with Sophie from Hays Travel in Girvan!! Sophie has been researching our dream holiday for over a week and hasn’t let us down. Lovely girl and very patient! In future I will definitely be using Sophie for all our holiday needs! Also thanks to her colleague Josh for helping us with our hays travel card and advice on travel money!

February 17, 2025
Unprompted review
Hays Travel - Girvan logo

Reply from Hays Travel - Girvan

Thank you Laura, we really appreciate your feedback! Josh

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