Great welcome.Very accommodating..Ricky took a great deal of time with us nothing was too much.He was making sure we got what we were looking for . Have booked with this company a few times.So reliabl... See more
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Got a fantastic late deal to Praira da Rocha for £500 for 2 adults and 1 child, loved it that much we trusted Jay at Gordon St branch and rebooked for August this year for 2 weeks. Jay also agreed to... See more
Great person to talk to and she listen to what I wanted and made sure I had all my things like insurance and tickets I will be back here to book a holiday again
Karen in Gordon St glasgow will.taylor yiure holiday to perfectionxxshe looks at hotels the locations.the standard of the hotels that the all inclusive will be just perfectxxshe has just booked a fabu... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
52 Gordon Street, G1 3PU, Glasgow, United Kingdom
- 01413194933
4.9
Excellent
842 reviews
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Great welcome.Very accommodating..Ricky…
Great welcome.Very accommodating..Ricky took a great deal of time with us nothing was too much.He was making sure we got what we were looking for . Have booked with this company a few times.So reliable.Will definitely be back👍
May 29, 2026
Friendly efficient staff
May 31, 2026
Great person to talshe was top class k to and she…
Great person to talk to and she listen to what I wanted and made sure I had all my things like insurance and tickets I will be back here to book a holiday again
May 29, 2026
The travel expert Roisin
The travel expert, Roisin at the Glasgow Branch has been extremely helpful and knowledgeable, would contact her again for any further trips.
May 13, 2026
Got a fantastic late deal to Praira da…
Got a fantastic late deal to Praira da Rocha for £500 for 2 adults and 1 child, loved it that much we trusted Jay at Gordon St branch and rebooked for August this year for 2 weeks. Jay also agreed to contact hotel and ask for the same room fantastic customer service.
May 6, 2026
May use AI-assist with repliesRead more
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Always a great experience and so easy…
Always a great experience and so easy to book from start to finish no hick ups or problems from all the staff from gordon st hurry back guys and gals I hate travelling about to find you all see back soon but remember coffee is a great starting ING point
April 28, 2026
Reply from Hays Travel - Glasgow
We're happy to hear that you consistently have a great and easy booking experience with our staff. We appreciate your kind words and look forward to seeing you again soon with a coffee waiting for you!
Great Service!
Ricky the manager whom we dealt with was fantastic, so friendly and polite nothing was a problem. Delighted to have booked our 3rd holiday with Hays Glasgow and will continue! Thanks again!
May 1, 2026
Reply from Hays Travel - Glasgow
We are so delighted to hear about the fantastic service you received. It's great to know that our team made your booking experience so pleasant, and we appreciate your continued loyalty
Got exactly what I wanted
Got exactly what I wanted, very patient staff and helpful.
February 16, 2026
Reply from Hays Travel - Glasgow
We appreciate you taking the time to leave us this wonderful review! We are so happy to hear our staff was helpful and patient.
Reply from Hays Travel - Glasgow
We appreciate your continued support and are delighted to know that you are consistently satisfied with our service.
1st time booker through Hays
I decided to enlist the help of Hays Travel to find my family Summer holiday, this was a fast and efficient service with Great customer service from team member Karen, I was asked an array of questions on my wants and needs and she came up with fab suggestions. We booked our holiday and was offered different ways to pay and because I completed the transaction by phone a quick payment link was sent, which was great! Downloaded the app and my booking was added, would definitely book through Hays Travel again.
April 7, 2026
Reply from Hays Travel - Glasgow
We're happy to hear that you found our service fast and efficient. It's great to know that you appreciated the suggestions and payment options. We appreciate your feedback and look forward to assisting you again!
The young lady i spoke to was very…
The young lady i spoke to was very polite and professional helped with all my questions just a joy to talk to .
April 2, 2026
Reply from Hays Travel - Glasgow
We appreciate you taking the time to share your kind words. We are so happy to hear that our service was helpful and that you had a great experience.
Very good and easy to deal with the…
Very good and easy to deal with the girl who sorted everything for me.
April 2, 2026
Reply from Hays Travel - Glasgow
We appreciate you sharing your positive experience! We are so glad everything was easy and well-handled for you.
Qatar Flight Cancellations
We had booked flights with Qatar via Doha and outbound flights were cancelled. Siana in your Glasgow office managed to get us on to an alternative airline with timings to suit booked activities at our destination.
She also managed to get our daughter, who had booked independently, on to the same flights.
March 27, 2026
Reply from Hays Travel - Glasgow
We're happy to hear that Siana was able to assist you with your cancelled flights and ensure your travel plans were minimally disrupted. We appreciate you sharing your positive experience.
Siana was great and helpful
Siana was great and helpful, helped me book a hotel for my upcoming holiday. Great service
March 26, 2026
Reply from Hays Travel - Glasgow
We appreciate you taking the time to leave us such a fantastic review! We are so happy we could provide such helpful service for your holiday booking.
Reply from Hays Travel - Glasgow
We appreciate your feedback and are so glad you found our customer care and service to be excellent!
Alwaysimply best great service been with hays…
Always great service been with hays long time wouldn't change got to know all staff Gordon st Town fantastic like good laugh wish all best thanks as usual for all help larry.
March 19, 2026
Reply from Hays Travel - Glasgow
We're happy to hear that you consistently receive great service. It's wonderful you've been with us for so long and enjoy your visits to our location. We appreciate your kind words and continued support!
Good deal and ease of booking
March 6, 2026
Reply from Hays Travel - Glasgow
We appreciate your feedback and we are so happy to hear you found a good deal and had an easy booking experience with us!
Reply from Hays Travel - Glasgow
We appreciate you highlighting our team's helpful and friendly service; we're so glad you had a positive experience.
I’ve dealt with hays travel Glasgow a…
I’ve dealt with hays travel Glasgow a few times now and they are great wouldn’t go to anyone else now
Sarah and Ricky have been amazing and I’m sure the rest of the staff are equally amazing
March 9, 2026
Reply from Hays Travel - Glasgow
We're happy to hear you find our team in Glasgow so amazing, and we appreciate your continued loyalty. We look forward to helping you again.
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