Sarah looked at various options for our flights to Australia. As requested she looked at routes avoiding the Middle East. We finally decided to go EDI - LHR- LAX - SYD with American Airlines. S... See more
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Great service and a very polite and helpful staff member, who organised our Holiday and made us feel so much at ease, during the process. Regards Paul
I have used Hays over the years and each time the staff are really helpful, they listen to your requirements and search for the type of holiday you are looking for within your budget. The booking pro... See more
Company replied
Friendly and patient staff. All options looked at and the recommendations for route to take was based on the member of staff taking the time to understand not only what I requested but what would adeq... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
52 Gordon Street, G1 3PU, Glasgow, United Kingdom
- 01413194933
4.9
Excellent
911 reviews
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Great communication with Sarah
Great communication with Sarah, all help and advice was fantastic especially as only booked with one weeks notice
June 11, 2026
Reply from Hays Travel - Glasgow
We are so glad we could assist you with your last-minute booking! We appreciate your kind words.
Reply from Hays Travel - Glasgow
We're glad we made booking easy! Thank you for your kind review.
Friendly
Friendly , looked and provided best deal.
Good experience,
I would book again with Karen and with hays
June 8, 2026
Reply from Hays Travel - Glasgow
We are so glad to hear you had a good experience and found a great deal. We appreciate your kind words and look forward to assisting you again.
Staff were really friendly
Staff were really friendly, helpful shoutout to Sarah and Sophie for helping me book my dream holiday. Will be back to book more holidays in the future. Service was amazing and booking process was really quick
June 2, 2026
Reply from Hays Travel - Glasgow
We are so happy to hear you had such a wonderful experience booking your dream holiday with us. We appreciate your kind words and look forward to assisting you again.
Very satisfied with experience booking…
Very satisfied with experience booking trip.
Staff go above and beyond to make thing easy for us.
Great to have shop opened again , we waited to book with Ricky and his team rather than go to another agency.
June 6, 2026
Reply from Hays Travel - Glasgow
Margaret,
We are delighted to hear you had such a positive experience booking your trip with us! We appreciate your loyalty and kind words.
Kind Regards
Hays Travel
The young girl who managed my booking…
The young girl who managed my booking was very helpful and knowledgeable in all aspects of my holiday
May 30, 2026
Reply from Hays Travel - Glasgow
Stephen,
We are so pleased to hear our team provided excellent service and expertise for your holiday booking. Thank you!
Kind Regards
Hays Travel
Excellent
We had a fantastic experience with Ricky. Nothing was too much trouble for him, even with the number of questions we had as a group of four traveling together. The booking process was also very straightforward and easy, which made everything stress-free from the start.
June 3, 2026
Reply from Hays Travel - Glasgow
Charlene,
We are so pleased to hear you had such a fantastic experience with us. It's wonderful to know we made your booking stress-free. Thank you for your kind words!
Kind Regards
Hays Travel
Great welcome.Very accommodating..Ricky…
Great welcome.Very accommodating..Ricky took a great deal of time with us nothing was too much.He was making sure we got what we were looking for . Have booked with this company a few times.So reliable.Will definitely be back👍
May 29, 2026
Reply from Hays Travel - Glasgow
Yvonne Mccauley,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided such accommodating service. We appreciate your loyalty and look forward to welcoming you back.
Kind Regards
Hays Travel
Friendly efficient staff
May 31, 2026
Reply from Hays Travel - Glasgow
Thanks so much for the great review
Great person to talshe was top class k to and she…
Great person to talk to and she listen to what I wanted and made sure I had all my things like insurance and tickets I will be back here to book a holiday again
May 29, 2026
Reply from Hays Travel - Glasgow
Paul,
We are so pleased to hear we could help you with your holiday plans. We look forward to assisting you again soon!
Kind Regards
Hays Travel
The travel expert Roisin
The travel expert, Roisin at the Glasgow Branch has been extremely helpful and knowledgeable, would contact her again for any further trips.
May 13, 2026
Reply from Hays Travel - Glasgow
Doreen ,
We are so pleased to hear about your positive experience with our team. We look forward to assisting you with future trips!
Kind Regards
Hays Travel
Reply from Hays Travel - Glasgow
Lesley Kelly,
We appreciate your kind words. Thank you for your review!
Kind Regards
Hays Travel
Got a fantastic late deal to Praira da…
Got a fantastic late deal to Praira da Rocha for £500 for 2 adults and 1 child, loved it that much we trusted Jay at Gordon St branch and rebooked for August this year for 2 weeks. Jay also agreed to contact hotel and ask for the same room fantastic customer service.
May 6, 2026
Reply from Hays Travel - Glasgow
Ms Brown,
We're so glad you found a fantastic deal and enjoyed your trip! It's wonderful to hear you've rebooked and that our team provided excellent service. We appreciate your kind words.
Kind Regards
Hays Travel
Great Service!
Ricky the manager whom we dealt with was fantastic, so friendly and polite nothing was a problem. Delighted to have booked our 3rd holiday with Hays Glasgow and will continue! Thanks again!
May 1, 2026
Reply from Hays Travel - Glasgow
We are so delighted to hear about the fantastic service you received. It's great to know that our team made your booking experience so pleasant, and we appreciate your continued loyalty
Got exactly what I wanted
Got exactly what I wanted, very patient staff and helpful.
February 16, 2026
Reply from Hays Travel - Glasgow
We appreciate you taking the time to leave us this wonderful review! We are so happy to hear our staff was helpful and patient.
Reply from Hays Travel - Glasgow
We appreciate your continued support and are delighted to know that you are consistently satisfied with our service.
1st time booker through Hays
I decided to enlist the help of Hays Travel to find my family Summer holiday, this was a fast and efficient service with Great customer service from team member Karen, I was asked an array of questions on my wants and needs and she came up with fab suggestions. We booked our holiday and was offered different ways to pay and because I completed the transaction by phone a quick payment link was sent, which was great! Downloaded the app and my booking was added, would definitely book through Hays Travel again.
April 7, 2026
Reply from Hays Travel - Glasgow
We're happy to hear that you found our service fast and efficient. It's great to know that you appreciated the suggestions and payment options. We appreciate your feedback and look forward to assisting you again!
The young lady i spoke to was very…
The young lady i spoke to was very polite and professional helped with all my questions just a joy to talk to .
April 2, 2026
Reply from Hays Travel - Glasgow
We appreciate you taking the time to share your kind words. We are so happy to hear that our service was helpful and that you had a great experience.
Very good and easy to deal with the…
Very good and easy to deal with the girl who sorted everything for me.
April 2, 2026
Reply from Hays Travel - Glasgow
We appreciate you sharing your positive experience! We are so glad everything was easy and well-handled for you.
Qatar Flight Cancellations
We had booked flights with Qatar via Doha and outbound flights were cancelled. Siana in your Glasgow office managed to get us on to an alternative airline with timings to suit booked activities at our destination.
She also managed to get our daughter, who had booked independently, on to the same flights.
March 27, 2026
Reply from Hays Travel - Glasgow
We're happy to hear that Siana was able to assist you with your cancelled flights and ensure your travel plans were minimally disrupted. We appreciate you sharing your positive experience.
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