Your Agent Kenny was as always very help and patient and took time to find us exactly what we were looking for and will continue working on booking to arrange or mobility transfers all along the jou... See more
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Jill is always friendly and helpful and is the person we prefer to speak to when visiting Hays ... She had a particularly trying time when booking this holiday (due to the company we were booking with... See more
Company replied
As always Hays Glenrothes staff are superb. Jill has been talking to us for a few weeks about Mexico, sharing her knowledge and recommendations whilst listening to what we want. Thanks Jill for taking... See more
Company replied
Kenny at Glenrothes branch was absolutely fantastic. Managed to get us exactly what we wanted at a reasonable price. Explained about the area we are going to. Many years since our last travels abroad.... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 Unicorn Way, KY7 5NU, Glenrothes, United Kingdom
- 01592366020
4.9
Excellent
1K reviews
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As usual very helpful and informative…
As usual very helpful and informative can’t fault the service at all. Always friendly.
July 30, 2026
Your Agent Kenny was as always very…
Your Agent Kenny was as always very help and patient and took time to find us exactly what we were looking for and will continue working on booking to arrange or mobility transfers all along the journey.Kenny makes the booking less stressful for me.
All the staff in this branch are very helpful and pleasant. Won’t go anywhere else.
July 30, 2026
As always the staff at Hays Travel…
As always the staff at Hays Travel Glenrothes can't do enough for their customers, professional, and knowledgeable, and understanding of individual requirements
July 15, 2026
Carly was very efficient in ensuring…
Carly was very efficient in ensuring all our needs were met, she was pleasant throughout and always smiling, I left very satisfied and my booking confirmed and all the paperwork away with me
July 28, 2026
Carly was exceptionally helpful with my…
Carly was exceptionally helpful with my enquiry and followed on with booking with ease.
July 27, 2026
Kenny at Glenrothes was amazing we…
Kenny at Glenrothes was amazing we always get great service from him
July 19, 2026
They are brilliant at the Glenrothes…
They are brilliant at the Glenrothes shop polite respectful
July 26, 2026
May use AI-assist with repliesRead more
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Great staff.
The staff are so helpful make you feel relaxed,answer questions you have,take there time to search holidays & try get the best deals etc x
July 24, 2026
Reply from Hays Travel - Glenrothes
Deborah,
Thank you for your wonderful feedback! We are so pleased to hear that our staff made you feel relaxed and took the time to find the best deals for your holiday. We truly appreciate your kind words. I will pass your comments onto Carly.
Kind Regards
Karen
Reply from Hays Travel - Glenrothes
Mr Matthew,
Thank you for your wonderful feedback! We are so pleased to hear that you found our team friendly and informative, and that everything was handled smoothly for you. Have a lovely time on your Cruise.
Kind Regards
Karen
Friendly and Helpful
Jill is always friendly and helpful and is the person we prefer to speak to when visiting Hays ... She had a particularly trying time when booking this holiday (due to the company we were booking with) but she kept her cool and managed to get our booking sorted in the end .... Wouldn't go anywhere else
July 24, 2026
Reply from Hays Travel - Glenrothes
A WHITING,
Thank you for your wonderful 5-star review! We are delighted to hear that Jill provided such excellent service and made your experience stress-free. I will pass on your kind words onto Jill
Kind Regards
Karen
Very helpful staff and polite.can do…
Very helpful staff and polite.can do with a drinks machine it's dry work picking a holiday.
July 22, 2026
Reply from Hays Travel - Glenrothes
Hi Mr McDonald, I will get Kenny to make you a cup of tea or coffee the next time you are in for a long time, Thank you for booking with Kenny, I will pass your comments onto him
Kind Regards
Karen
Karen is very helpful &a pleasure to…
Karen is very helpful &a pleasure to book holidays with at Glenrothes shop
July 23, 2026
Reply from Hays Travel - Glenrothes
Elaine .,
Thank you for your wonderful feedback! I am so pleased to hear that you had such a positive experience booking your holiday with me. I truly appreciate your kind words.
Kind Regards
Karen
Slick service
Slick service! I saw a late deal in the window, popped in, got details. Went home, discussed and called to book. The whole thing took 20mins! Wilma was knowledgeable, helpful and very efficient. So happy with the service and our fabulous deal to Zante!
July 22, 2026
Reply from Hays Travel - Glenrothes
Jay Hutch,
Thank you for sharing your wonderful experience! We are so pleased to hear that our service was efficient and that you found a fabulous deal. We hope you have an amazing time in Zante!I will pass your comments onto Wilma
Kind Regards
Karen
Excellent service
Very helpful member of staff, made it easy for us to book a holiday, good advice, would recommend
July 20, 2026
Reply from Hays Travel - Glenrothes
Thank you for your kind comments. They are much appreciated, You will have an amazing break exploring Malta. If you require anything before you travel let me know Jill
As always Jill was very helpful
As always Jill was very helpful. She explained everything thoroughly.
Would recommend Hayes Travel.
July 21, 2026
Reply from Hays Travel - Glenrothes
Thank you for your kind comments. It is always a pleasure booking your holiday. You will have a great time on your holiday. Anything that you require before you travel let me know Jill
As always Hays Glenrothes staff are…
As always Hays Glenrothes staff are superb. Jill has been talking to us for a few weeks about Mexico, sharing her knowledge and recommendations whilst listening to what we want. Thanks Jill for taking so much time with us, super excited about our holiday
July 19, 2026
Reply from Hays Travel - Glenrothes
Thank you for your kind comments, it is always a pleasure. It is making me think of a 5th trip to Mexico🏖️😎🍹. You will love it. Anything you need let me know. Speak soon Jill.
I go to kenny all time known him for…
I go to kenny all time known him for many years.very polite,very helpful ,cannot do enough for you,credit to hays
July 11, 2026
Reply from Hays Travel - Glenrothes
Thank you for your comments on the service that you received from Kenny. Another holiday booked for yourself. Have a great time. If you require any assistance before you travel let Kenny or I know. Thanks again. Jill
Reply from Hays Travel - Glenrothes
Thank you for your comments, It was good seeing you again. Have a great holiday enjoy the sun Jill
Reply from Hays Travel - Glenrothes
Thank you for your kind comments. They are much appreciated, Have a great time, If you need anything before you travel let me know Jill
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