This company takes time and patience to make your holiday one to remember. We were given expert help & knowledge of many destinations on our list, nothing was too much trouble. Kenny sorted out every... See more
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Walking into the shop is like walking through Disney lands gates for the first time, there is a general feeling of happiness about the shop and smiles galore from all the staff who are only too willin... See more
Wilma Forbes from hayes travel in Glenrothes was absolutely amazing. Been to a few other travel agencies but will definitely be using her again. Fantastic knowledge and a professional service from sta... See more
Company replied
Excellent service. Always use Hays Travel. Karen spent ages with us and got our holiday booked. Nothing was too much bother. She had a trainee with her, who also was very helpful.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 Unicorn Way, KY7 5NU, Glenrothes, United Kingdom
- 01592366020
4.9
Excellent
1K reviews
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Reply from Hays Travel - Glenrothes
Mr Matthew,
Thank you for your wonderful feedback! We are so pleased to hear that you found our team friendly and informative, and that everything was handled smoothly for you. Have a lovely time on your Cruise.
Kind Regards
Karen
Friendly and Helpful
Jill is always friendly and helpful and is the person we prefer to speak to when visiting Hays ... She had a particularly trying time when booking this holiday (due to the company we were booking with) but she kept her cool and managed to get our booking sorted in the end .... Wouldn't go anywhere else
July 24, 2026
Reply from Hays Travel - Glenrothes
A WHITING,
Thank you for your wonderful 5-star review! We are delighted to hear that Jill provided such excellent service and made your experience stress-free. I will pass on your kind words onto Jill
Kind Regards
Karen
Very helpful staff and polite.can do…
Very helpful staff and polite.can do with a drinks machine it's dry work picking a holiday.
July 22, 2026
Reply from Hays Travel - Glenrothes
Hi Mr McDonald, I will get Kenny to make you a cup of tea or coffee the next time you are in for a long time, Thank you for booking with Kenny, I will pass your comments onto him
Kind Regards
Karen
Karen is very helpful &a pleasure to…
Karen is very helpful &a pleasure to book holidays with at Glenrothes shop
July 23, 2026
Reply from Hays Travel - Glenrothes
Elaine .,
Thank you for your wonderful feedback! I am so pleased to hear that you had such a positive experience booking your holiday with me. I truly appreciate your kind words.
Kind Regards
Karen
Slick service
Slick service! I saw a late deal in the window, popped in, got details. Went home, discussed and called to book. The whole thing took 20mins! Wilma was knowledgeable, helpful and very efficient. So happy with the service and our fabulous deal to Zante!
July 22, 2026
Reply from Hays Travel - Glenrothes
Jay Hutch,
Thank you for sharing your wonderful experience! We are so pleased to hear that our service was efficient and that you found a fabulous deal. We hope you have an amazing time in Zante!I will pass your comments onto Wilma
Kind Regards
Karen
Excellent service
Very helpful member of staff, made it easy for us to book a holiday, good advice, would recommend
July 20, 2026
Reply from Hays Travel - Glenrothes
Thank you for your kind comments. They are much appreciated, You will have an amazing break exploring Malta. If you require anything before you travel let me know Jill
As always Jill was very helpful
As always Jill was very helpful. She explained everything thoroughly.
Would recommend Hayes Travel.
July 21, 2026
Reply from Hays Travel - Glenrothes
Thank you for your kind comments. It is always a pleasure booking your holiday. You will have a great time on your holiday. Anything that you require before you travel let me know Jill
As always Hays Glenrothes staff are…
As always Hays Glenrothes staff are superb. Jill has been talking to us for a few weeks about Mexico, sharing her knowledge and recommendations whilst listening to what we want. Thanks Jill for taking so much time with us, super excited about our holiday
July 19, 2026
Reply from Hays Travel - Glenrothes
Thank you for your kind comments, it is always a pleasure. It is making me think of a 5th trip to Mexico🏖️😎🍹. You will love it. Anything you need let me know. Speak soon Jill.
I go to kenny all time known him for…
I go to kenny all time known him for many years.very polite,very helpful ,cannot do enough for you,credit to hays
July 11, 2026
Reply from Hays Travel - Glenrothes
Thank you for your comments on the service that you received from Kenny. Another holiday booked for yourself. Have a great time. If you require any assistance before you travel let Kenny or I know. Thanks again. Jill
Reply from Hays Travel - Glenrothes
Thank you for your comments, It was good seeing you again. Have a great holiday enjoy the sun Jill
Reply from Hays Travel - Glenrothes
Thank you for your kind comments. They are much appreciated, Have a great time, If you need anything before you travel let me know Jill
Reply from Hays Travel - Glenrothes
Thank you for reviewing the service you received from Carly, I will pass your comments onto her.
Kind Regards
Karen
Once again Karen booked us the perfect…
Once again Karen booked us the perfect holiday we requested can not fault anything
July 16, 2026
Reply from Hays Travel - Glenrothes
Thank you for the lovely review, I hope you have an amazing time in Koutouloufari if you need anything meantime let me know.
Kind Regards
Karen
Kenny at Glenrothes branch was…
Kenny at Glenrothes branch was absolutely fantastic. Managed to get us exactly what we wanted at a reasonable price. Explained about the area we are going to. Many years since our last travels abroad. Explained fully change in airport rules etc. Will certainly rebook with Hays travels.
July 9, 2026
Reply from Hays Travel - Glenrothes
Thank you for your kind comments on the service that you received from Kenny. Glad he was able to get you booked, If you require anything before you travel let Kenny or myself know. Jill
Great service
Jill was very helpful and searched to ensure the hotel we picked was in the correct area for Christmas markets etc. she also checked various dates so we got the best value.
July 12, 2026
Reply from Hays Travel - Glenrothes
Thank you for your kind comments on the service that I provided, You will have an amazing holiday/Honeymoon. Thanks again Jill
We would never book through anyone…
We would never book through anyone else. All the staff are excellent. They are willing to go that extra mile to make sure the holiday is perfect for what you want, even if you are not sure what indeed you do want.
July 11, 2026
Reply from Hays Travel - Glenrothes
Thank you for your comments on the service that you received from Karen. So glad you have a holiday to look forward, Back to amazing hotel. If you need anything before you travel let me know Jill
What cani say,great service as usual
July 3, 2026
Reply from Hays Travel - Glenrothes
Mr H McMillan,
We're so happy to hear you consistently receive great service from us! Thank you for your kind words.
Kind Regards
Karen
I always book with the Glenrothes…
I always book with the Glenrothes branch and Im never disappointed. The service is always professional and they know what we like . Jill always looks after us through the process. Great team at Glenrothes
July 9, 2026
Reply from Hays Travel - Glenrothes
Thank you for revieing the service you received from Jill, I will pass your comments onto her. If you need anything let us know
Karen
Excellent Customer Service
Jill at Hays in Glenrothes listens carefully to what you are looking for and always comes back with 2 or 3 perfect holiday choices. She is extremely knowledgeable about cruises and was able to give us advice and answer all the questions we had. She also has a great manner and provides excellent customer service.
July 6, 2026
Reply from Hays Travel - Glenrothes
Thank you for reviewing the service you received from Jill I will pas your comments onto her if you need anything meantime just let us know
Karen
Reply from Hays Travel - Glenrothes
Thank you for your comments on the service that you received from Wilma. If you require any assistance before you travel let me know. Karen
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