This company takes time and patience to make your holiday one to remember. We were given expert help & knowledge of many destinations on our list, nothing was too much trouble. Kenny sorted out every... See more
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Walking into the shop is like walking through Disney lands gates for the first time, there is a general feeling of happiness about the shop and smiles galore from all the staff who are only too willin... See more
Wilma Forbes from hayes travel in Glenrothes was absolutely amazing. Been to a few other travel agencies but will definitely be using her again. Fantastic knowledge and a professional service from sta... See more
Company replied
Excellent service. Always use Hays Travel. Karen spent ages with us and got our holiday booked. Nothing was too much bother. She had a trainee with her, who also was very helpful.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
22 Unicorn Way, KY7 5NU, Glenrothes, United Kingdom
- 01592366020
4.9
Excellent
1K reviews
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Fast efficient service
The staff member Karen was very helpful and informative. Karen was able to deal with our booking efficiently and Informed us of added excursions that we also may be interested in. We were able to book our holiday without any hassle or problems thanks to the hays holiday staff member Karen.
August 6, 2026
Reply from Hays Travel - Glenrothes
Adam,
Thank you so much for your wonderful 5-star review! We are delighted to hear that our colleague was so helpful and efficient in assisting with your booking and informing you of additional excursions. It's fantastic to know you had a hassle-free experience.
Kind Regards
Hays Travel Glenrothes
Always a great experience the staff in…
Always a great experience the staff in the Glenrothes branch are fantastic.
August 7, 2026
Reply from Hays Travel - Glenrothes
Joyce
Thank you for your wonderful feedback! I am are so pleased to hear that you always have a great experience with our fantastic staff in the Glenrothes branch.I'm just sorry it took so long
Kind Regards
Karen
Karen the lady in your Glenrothes…
Karen the lady in your Glenrothes branch really makes us feel at ease sorts everything out for us doesn’t rush us it was really a great experience Karen has booked all our holidays
August 7, 2026
Reply from Hays Travel - Glenrothes
Pauline,
Thank you for your wonderful feedback! Im happy to help and consistently provide such a positive and comfortable experience, taking the time to sort everything out for your holiday bookings. We truly appreciate your continued trust.
Kind Regards
Karen
As always the staff are very helpful…
As always the staff are very helpful and knowledgeable
August 6, 2026
Reply from Hays Travel - Glenrothes
Ian Wilson,
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently find our team to be helpful and knowledgeable. Your feedback is greatly appreciated.
Kind Regards
Karen
Was in Monday to ask about a hoilday…
Was in Monday to ask about a hoilday and karen found us one for next year back to Roda in corfu as we loved it,love going in Hays travel great bunch of staff
August 4, 2026
Reply from Hays Travel - Glenrothes
Morning Dawn
Thank you for your fantastic review! I am so pleased to hear that you had such a positive experience and that we managed to get you back to Roda in Corfu. I appreciate your kind words
Kind Regards
Karen
Went in to book a wee cheeky holiday
Went in to book a wee cheeky holiday, staff very helpful, friendly and knowledgeable
August 3, 2026
Reply from Hays Travel - Glenrothes
Fiona,
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful, friendly, and knowledgeable. We hope you have a fantastic holiday!
Kind Regards
Karen
Fantastic service as always from Jill…
Fantastic service as always from Jill and her team at Hayes Travel Glenrothes
July 31, 2026
Reply from Hays Travel - Glenrothes
Thank you so much for your wonderful feedback! We are thrilled to hear that you consistently receive fantastic service from the team.
Kind Regards
Karen
Reply from Hays Travel - Glenrothes
Margaret,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently received reliable, first-class service. Your kind words are greatly appreciated. I hope you enjoy the Sabila as much as last time.
Kind Regards
Karen
Karen the rep was really helpful and…
Karen the rep was really helpful and explained everything clearly and found a holiday that suits us .
August 2, 2026
Reply from Hays Travel - Glenrothes
Mrs Karen Smart,
Thank you for your wonderful feedback! We're so pleased to hear that our representative was helpful and found a holiday that suits your needs perfectly.
Kind Regards
Karen
Reply from Hays Travel - Glenrothes
Mrs Katherine Henderson,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team to be helpful and polite. Your kind words are greatly appreciated.
Kind Regards
Karen
Kenny from Hays
Kenny from Hays representative was so professional, knowledgeable and went above and beyond to tailor our holiday to exactly what we asked for.
August 1, 2026
Reply from Hays Travel - Glenrothes
Eliza Smith,
Thank you for your wonderful feedback! We are so pleased to hear that our representative provided such a professional and helpful experience for you.
Kind Regards
Karen
As usual very helpful and informative…
As usual very helpful and informative can’t fault the service at all. Always friendly.
July 30, 2026
Reply from Hays Travel - Glenrothes
GRAHAM EMERSON,
Thank you for your kind words! We are delighted to hear that you consistently find our service helpful, informative, and friendly. We truly appreciate your positive feedback.
Kind Regards
Karen
Your Agent Kenny was as always very…
Your Agent Kenny was as always very help and patient and took time to find us exactly what we were looking for and will continue working on booking to arrange or mobility transfers all along the journey.Kenny makes the booking less stressful for me.
All the staff in this branch are very helpful and pleasant. Won’t go anywhere else.
July 30, 2026
Reply from Hays Travel - Glenrothes
M. Smith ,
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague was so helpful and patient in finding you the perfect trip and making the booking process less stressful. We truly appreciate your kind words and look forward to assisting you with future bookings.
Kind Regards
Karen
As always the staff at Hays Travel…
As always the staff at Hays Travel Glenrothes can't do enough for their customers, professional, and knowledgeable, and understanding of individual requirements
July 15, 2026
Reply from Hays Travel - Glenrothes
Charles,
Thank you so much for your wonderful feedback! We are delighted to hear that our team consistently provides professional, knowledgeable, and understanding service to meet individual requirements. We truly appreciate your kind words
Kind Regards
Karen
Carly was very efficient in ensuring…
Carly was very efficient in ensuring all our needs were met, she was pleasant throughout and always smiling, I left very satisfied and my booking confirmed and all the paperwork away with me
July 28, 2026
Reply from Hays Travel - Glenrothes
Donna Malone,
Thank you for your fantastic review! We are so pleased to hear that you had such a positive experience and that you left feeling satisfied with your booking. We appreciate your kind words.
Kind Regards
Karen
Carly was exceptionally helpful with my…
Carly was exceptionally helpful with my enquiry and followed on with booking with ease.
July 27, 2026
Reply from Hays Travel - Glenrothes
customer,
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague was exceptionally helpful and made your booking process easy. We truly appreciate your kind words.
Kind Regards
Karen
Kenny at Glenrothes was amazing we…
Kenny at Glenrothes was amazing we always get great service from him
July 19, 2026
Reply from Hays Travel - Glenrothes
Doreen,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive great service from our team at Glenrothes. Your kind words are much appreciated.
Kind Regards
Karen
They are brilliant at the Glenrothes…
They are brilliant at the Glenrothes shop polite respectful
July 26, 2026
Reply from Hays Travel - Glenrothes
Mrs M Nicholson,
Thank you for your wonderful feedback! We are so pleased to hear that our team in Glenrothes provided you with such a polite and respectful experience.
Kind Regards
Karen
Reply from Hays Travel - Glenrothes
MRS CATHERINE BETT,
It's wonderful to hear that you consistently have such a positive experience. We're delighted to know that you feel well taken care of. We appreciate your kind words!
Kind Regards
Karen
Great staff.
The staff are so helpful make you feel relaxed,answer questions you have,take there time to search holidays & try get the best deals etc x
July 24, 2026
Reply from Hays Travel - Glenrothes
Deborah,
Thank you for your wonderful feedback! We are so pleased to hear that our staff made you feel relaxed and took the time to find the best deals for your holiday. We truly appreciate your kind words. I will pass your comments onto Carly.
Kind Regards
Karen
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