Hays Travel - Glenrothes Reviews 

1,383
TrustScore 5 out of 5

4.9

22 Unicorn Way, KY7 5NU Glenrothes, GB


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Rated 5 out of 5 stars

This company takes time and patience to make your holiday one to remember. We were given expert help & knowledge of many destinations on our list, nothing was too much trouble. Kenny sorted out every... See more

Rated 5 out of 5 stars

Walking into the shop is like walking through Disney lands gates for the first time, there is a general feeling of happiness about the shop and smiles galore from all the staff who are only too willin... See more

Rated 5 out of 5 stars

Wilma Forbes from hayes travel in Glenrothes was absolutely amazing. Been to a few other travel agencies but will definitely be using her again. Fantastic knowledge and a professional service from sta... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Always use Hays Travel. Karen spent ages with us and got our holiday booked. Nothing was too much bother. She had a trainee with her, who also was very helpful.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 22 Unicorn Way, KY7 5NU, Glenrothes, United Kingdom

  • 01592366020

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,383)

118,033 reviews in the last 12 months

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Rated 5 out of 5 stars

Ecerytime i use Hays its a pleasure

Everytime i use Hays its a pleasure , the team are very informative on places and really friendly.

June 10, 2026
Hays Travel - Glenrothes logo

Reply from Hays Travel - Glenrothes

Rosie,

Thank you for your wonderful feedback! We are so pleased to hear that you consistently have positive experiences with our team and appreciate your kind words.

Kind Regards
Karen

Rated 5 out of 5 stars

Great customer service and helpful…

Great customer service and helpful advice

May 31, 2026
Hays Travel - Glenrothes logo

Reply from Hays Travel - Glenrothes

Claire,

We are so glad to hear you had a positive experience with us. Thank you for your kind words!

Kind Regards
Karen

Rated 5 out of 5 stars

Carly was very helpfull as she looked…

Carly was very helpfull as she looked up where the hotel was and the roads around it to let us see how flat it was

June 12, 2026
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Reply from Hays Travel - Glenrothes

Good Afternoon Lillian

We are so glad we could assist you with your hotel and its surroundings. Hopefully we gave you some insight into Knickers!!!! Thank you for your kind feedback.

Kind Regards
Karen & Carly

Rated 5 out of 5 stars

Great service very informative knew all…

Great service very informative knew all about the shipl
Karen lovely .👍

June 11, 2026
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Reply from Hays Travel - Glenrothes

Thank you for the lovely comment regarding my service I hope you really enjoy your upcoming cruise and look forward to this one to. If you need anything please just contact me Karen

Rated 5 out of 5 stars

We have booked through Hays Travel…

We have booked through Hays Travel twice in the last year and they are brilliant from beginning to end. The staff are all so friendly and will help us to get the best deal on our holiday. They answer all my daft questions with no judgement. We will always return here for all our holiday needs!

June 9, 2026
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Reply from Hays Travel - Glenrothes

We are so pleased to hear about your positive experiences with us! It's wonderful to know our team has been friendly and helpful in finding you the best deals. We appreciate your continued trust.

Kind Regards
Karen

Rated 5 out of 5 stars

All good as usual

June 8, 2026
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Reply from Hays Travel - Glenrothes

H Kelly,

We are so glad to hear that you had a consistently positive experience with us. Thank you for your kind words.

Kind Regards
Karen

Rated 5 out of 5 stars

I usually contact Jill as she knows my…

I usually contact Jill as she knows my needs for my journey and she is always helpful

June 6, 2026
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Reply from Hays Travel - Glenrothes

Thank you for taking the time to review the service you received from Jill I will pass your comments onto her, If you need anything before you travel just pop in Karen

Rated 5 out of 5 stars

Had good service up to now 👌

Had good service up to now 👌

May 31, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your comments on the service that you received from Wilma. If you require anything before assistance before you travel let me know. Jill

Rated 5 out of 5 stars

Wilma at the glenrothes branch was…

Wilma at the glenrothes branch was excellent helping me book my holiday to mex

June 7, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your kind comments on the service that you that you received from Wilma, I will pass your comments on to Wilma. If you require any assistance before you travel let me know. Jill

Rated 5 out of 5 stars

Carly at Hays travel Glenrothes Ffe is…

Carly at Hays travel Glenrothes Ffe is so helpfull and makes everything easy

June 5, 2026
Hays Travel - Glenrothes logo

Reply from Hays Travel - Glenrothes

Thank you for your comments regarding the service that you received from Carly. Have an amazing city break to a stunning city. If you require anything before you travel let me know. Jill

Rated 5 out of 5 stars

Great Service

We are repeat customers because of the professional service received. Karen at the Glenrothes branch was patient, friendly, extremely helpful and took time to ensure that holiday arrangements met our requirements

June 5, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your kind comments on the service that you received from Karen. They are much appreciated. An amazing trip to a beautiful country. Make amazing memories. If you require anything before you travel let me know. Jill

Rated 5 out of 5 stars

Outstanding service

Outstanding service
Wilma in the glenrothes branch could not have been more helpful helping us arranged our holiday to Canada. Nothing was any trouble and she even got a colleague (Karen)to check a request I had on her day off. All the staff were brilliant and made this a really smooth process.
Massive thanks - can’t wait for the departure date

June 4, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your kind comments on the service that you received from Wilma. So glad she got you all booked for an amazing trip and wonderful memories. If you require anything before further assistance before you travel let me know. Jill

Rated 5 out of 5 stars

Jill was very good,the service was…

Jill was very good,the service was great,she knows her stuff.

June 2, 2026
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Reply from Hays Travel - Glenrothes

That you for your kind comments regarding the service that you received from myself they are much appreciated, it was lovely booking your holiday. Anything that you require before you travel let me know. Jill

Rated 5 out of 5 stars

Good afternoon to you all

Good afternoon to you all

The staff fantastic help and smile

June 2, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your comments regarding the service that you received from Kenny. They are much appreciated. I will pass your comments on to Kenny. If you require anything before assistance before you travel let me know. Jill

Rated 5 out of 5 stars

I email Kenny as usual and he sends me…

I email Kenny as usual and he sends me his holiday finds depending on my dates and budget etc. They are always varied and good choices. He always makes it so easy for me to book a holiday.

May 28, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your kind comments. Remember you are not 21 anymore, like us all. Have a great time. Jill

Rated 5 out of 5 stars

Good experience

The staff are friendly and very helpful know what they are talking about would highly recommend

May 30, 2026
Hays Travel - Glenrothes logo

Reply from Hays Travel - Glenrothes

Thank you for your comments regarding the service that you received from Wilma. The comments are very much appreciated. We do like to share our knowledge. If you require anything before you Travel let me know. Jill

Rated 5 out of 5 stars

Gill was exceptionally helpful…offered…

Gill was exceptionally helpful…offered appropriate advice…worked with us to find what we were looking for.

May 29, 2026
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Reply from Hays Travel - Glenrothes

Thank you for your kind comments regarding the assistance that you received from myself. You will have an amazing time in Greece. You for require any assistance before you travel let me know. Jill

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