Hays Travel - Goring Reviews 

531
TrustScore 5 out of 5

4.9

334 Goring Road, BN12 4PD Goring, GB


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Rated 5 out of 5 stars

Karen was, as usual, extremely, patient and very helpful. She found us the exact villa where we wanted to go. And the best fights at the right times. Will defiantly be coming back next year.

Rated 5 out of 5 stars

Karen was incredibly knowledgeable and helpful. I wouldn’t have known where to start choosing a cruise to the fjords but she went through the options with first hand knowledge which was very reassurin... See more

Company replied

Rated 5 out of 5 stars

Have used Hays Travel - Goring several times and they've always been great. All the staff are friendly and very efficient and keep you informed if there's any changes with your booking. Would defin... See more

Company replied

Rated 5 out of 5 stars

We have always found Hays, which we use a lot, very helpful and on this occasion, we received the same excellent service. The staff are very friendly and professional and will look into any small deta... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 334 Goring Road, BN12 4PD, Goring, United Kingdom

  • 01903 241221

4.9

Excellent

TrustScore 5 out of 5

531 reviews

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4.9

All reviews

(531)

117,250 reviews in the last 12 months

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Rated 3 out of 5 stars

Great if you want to leave it all to someone else.

Thought i would go old school and get my Holiday booked through a Travel agent after what i found to be a minefield trying to do myself.
I found the advisor to be very good and thorough as i was looking for somewhere at short notice and she seemed to arrange it all in no time at all.
Definately recommend if you want to leave the organization to someone else.

September 3, 2026
Rated 5 out of 5 stars

Helpful Karen

Karen was, as usual, extremely, patient and very helpful. She found us the exact villa where we wanted to go. And the best fights at the right times. Will defiantly be coming back next year.

September 2, 2026
Rated 5 out of 5 stars

All very easy.

Confirmed what we already knew. Explained the price breaks. Confirmed ship layout. Talked through our options.

September 2, 2026
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Reply from Hays Travel - Goring

Thak you for your kind feedback. Glad to hear the service Karen gave was easy and a positive one.

Rated 5 out of 5 stars

Karen gave fantastic advice about all…

Karen gave fantastic advice about all aspects of our cruise.

September 1, 2026
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Reply from Hays Travel - Goring

Thank you for taking the time to leave such a wonderful review! We are so pleased to hear that you received fantastic advice for your cruise.

Kind Regards
Hays Travel Goring

Rated 5 out of 5 stars

Booked our cruise with ease

Booked our cruise with ease , Laura was very easy to talk to ,run it by us step by step didn’t take long at all . First class service

August 26, 2026
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Reply from Hays Travel - Goring

Thank you so much for your feedback :)

Rated 5 out of 5 stars

Booking.

As ever with the staff, this time Laura, all queries dealt with and booking satisfactorily completed.
Thank you for the excellent service.

August 26, 2026
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Reply from Hays Travel - Goring

Thank you for your feedback!

Rated 5 out of 5 stars

Megan was a star!

Megan was very proactive and professional, helped handle the initial want list of holiday requirements and then , whilst offering options, listened to our desired location and then after we had left the store persisted with your partner companies to secure a deal we were happy with , which is why we have booked the holiday!

August 25, 2026
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Reply from Hays Travel - Goring

Thank you so much for your lovely feedback, I'm glad I was able to assist! - Megan :)

Rated 5 out of 5 stars

as usual great service from Laura.

as usual great service from Laura.
ThANK YOU

August 25, 2026
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Reply from Hays Travel - Goring

Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive great service. We truly appreciate you taking the time to share your positive experience.

Kind Regards
Hays Travel Goring

Rated 5 out of 5 stars

Megan was very helpful and…

Megan was very helpful and knowledgeable. We needed advice as booking our first ocean cruise.

August 23, 2026
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Reply from Hays Travel - Goring

Thank you for your lovely feedback, I'm glad I was able to assist! - Megan :)

Rated 5 out of 5 stars

All was good

All was good. Assustant was very competent

August 18, 2026
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Reply from Hays Travel - Goring

Thank you for your wonderful 5-star review! We are so pleased to hear that you found our assistant to be very competent. Your feedback is greatly appreciated.

Kind Regards
Hays Travel Goring

Rated 5 out of 5 stars

Megan was great

Megan was great. She always is. All the staff are great. Very informative and knowledgeable

August 16, 2026
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Reply from Hays Travel - Goring

Thank you for your kind feedback. Glad to hear your experience is positive with us ;) We look forward to assisting with any future plans you may have.

Rated 5 out of 5 stars

Have used Hays Travel

Have used Hays Travel - Goring several times and they've always been great. All the staff are friendly and very efficient and keep you informed if there's any changes with your booking. Would definitely use again and recommend their expertise at booking holidays.

August 4, 2026
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Reply from Hays Travel - Goring

Thank you so much for your wonderful feedback! We are delighted to hear that our team consistently provides great service and keeps you informed. We truly appreciate your kind words and recommendation.

Kind Regards
Hays Travel Goring

Rated 5 out of 5 stars

Karen made our experience great same as…

Karen made our experience great same as last year , she has now found us another holiday and definitely be back now every year to book with Hays .

August 8, 2026
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Reply from Hays Travel - Goring

Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience booking your holiday with us again this year. We are thrilled to know that you'll be back every year!

Kind Regards
Hays Travel Goring

Rated 5 out of 5 stars

Friendly and helpful

Friendly, helpful staff who are very knowledgeable and able to give advice on destinations. They met my specific requests re accessibility of locations very helpfully.

August 7, 2026
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Reply from Hays Travel - Goring

Thank you for your lovely feedback!

Rated 5 out of 5 stars

Thank you Karen

Karen was incredibly knowledgeable and helpful. I wouldn’t have known where to start choosing a cruise to the fjords but she went through the options with first hand knowledge which was very reassuring. I know it’s going to be brilliant thank you. Karen booked us a holiday to the Scilly Isles 2 years ago which was magical. I’m looking forward to booking more holidays with Hays Travel.

August 6, 2026
Hays Travel - Goring logo

Reply from Hays Travel - Goring

Thank you for your lovely feedback!

Rated 5 out of 5 stars

Good service and joy at booking the…

Good service and joy at booking the holiday we wanted.

August 5, 2026
Hays Travel - Goring logo

Reply from Hays Travel - Goring

Thank you for your wonderful review! We are so pleased to hear that you received such great service and that we could help you book the holiday you wanted.

Kind Regards
Hays Travel Goring

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