We have always found Hays, which we use a lot, very helpful and on this occasion, we received the same excellent service. The staff are very friendly and professional and will look into any small deta... See more
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Karen the manager at your Goring branch gave us excellant service with our holiday requirements.She goes the extra mile to ensure that you book the holiday to siut you.She is also a very nice person.
Company replied
Megan is a credit to your company. Quote came through in a matter of minutes. Great advice on different places to visit, our location to various places and arranged a couple of tours for us. Well done... See more
Company replied
Karen spiers was extremely helpful given how vague we were on our holiday requirements. Being unable to access the system which was down she took all our details and narrowed down what we ideally want... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
334 Goring Road, BN12 4PD, Goring, United Kingdom
- 01903 241221
4.9
Excellent
500 reviews
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Karen the manager at your Goring branch…
Karen the manager at your Goring branch gave us excellant service with our holiday requirements.She goes the extra mile to ensure that you book the holiday to siut you.She is also a very nice person.
July 14, 2026
Reply from Hays Travel - Goring
Thank you so much for your wonderful review! We are delighted to hear that our team member provided excellent service and went the extra mile to ensure your holiday met your needs. We appreciate your kind words.
Xmas cruise
We have always found Hays, which we use a lot, very helpful and on this occasion, we received the same excellent service. The staff are very friendly and professional and will look into any small detail or concerns you may have. For us, Hays take away any stress involved in booking a holiday.
July 14, 2026
Reply from Hays Travel - Goring
Thank you for your feedback!
Reply from Hays Travel - Goring
Thank you for you positive review :)
Reply from Hays Travel - Goring
Thank you for your kind feedback. Pleased to hear you were happy with Jades service :)
Reply from Hays Travel - Goring
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience.
Exotic Holiday
Megan spent a lot of time looking for the best prices for our holiday even when we changed it a couple of times
Brilliant customer service
July 5, 2026
Reply from Hays Travel - Goring
We are so pleased to hear that our team provided such brilliant customer service, especially with finding the best prices for your holiday. Thank you for your kind words.
Kind Regards
Hays Travel Goring
Reply from Hays Travel - Goring
Thank you for your feedback!
Megan is a credit to your company
Megan is a credit to your company. Quote came through in a matter of minutes. Great advice on different places to visit, our location to various places and arranged a couple of tours for us. Well done.
June 30, 2026
Reply from Hays Travel - Goring
Thank you so much for your lovely feedback, I am glad I was able to assist - Megan :)
Simple answer
Simple answer; Megan.
Has never failed to deal with all issues.
You should value her.
June 30, 2026
Reply from Hays Travel - Goring
Thank you for taking the time to share your positive experience. We are so pleased to hear that our team member provided such excellent service. We truly value your feedback!
Kind Regards
Hays Travel
So helpful went out of her way they all…
So helpful went out of her way they all do I’m disabled and to find a room it’s so hard the nearest is April 2028 got something to look forward to to loved loved the last one can’t wait to I’m sure the time will pass in a flash thankyou megan for your support and your professional manner thankyou again hays travel in goring Worthing have always helped me thanks again ❤️
June 30, 2026
Reply from Hays Travel - Goring
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such helpful and professional service, especially in finding a suitable room. We appreciate your kind words and are delighted you have something to look forward to. We hope you have an amazing holiday!
Kind Regards
Hays Travel
Really good experience
Really good experience. The young lady was knowledgeable and so helpful made the experience really easy. Holiday booked!
June 28, 2026
Reply from Hays Travel - Goring
We are so pleased to hear you had such a positive experience with us. Thank you for your kind words!
Kind Regards
Hays Travel
I prefer to book with Hays Travel
I prefer to book with Hays Travel. They do all the hard work. Take the strain off me.
June 27, 2026
Reply from Hays Travel - Goring
We're happy to hear we make booking easy for you. We appreciate your kind words!
Kind Regards
Hays Travel
I am always very pleased with booking…
I am always very pleased with booking my holidays with Hays Travel. All the staff a very helpful .
June 18, 2026
Reply from Hays Travel - Goring
Chris Gulliver,
We are so pleased you are always very happy booking your holidays with us! Thank you.
Kind Regards
Hays Travel
The staff are always very friendly I'd…
The staff are always very friendly I'd gone in to tell them about my previous holiday & to book another one
June 11, 2026
Reply from Hays Travel - Goring
Elizabeth Goodenough,
We are so pleased you enjoyed your previous holiday and chose to book with us again! Thank you for your kind words.
Kind Regards
Hays Travel
Karen was really friendly and worked…
Karen was really friendly and worked hard to get the
right holiday
June 17, 2026
Reply from Hays Travel - Goring
Thank you for your lovely feedback :)
Great service.
The staff were friendly and knowledgeable providing a great service, will definitely book with them again.
June 7, 2026
Reply from Hays Travel - Goring
Thank you for your kind feedback, pleased to hear you found Karens service to be positive. Look forward to assisting with your future holiday needs :)
Your travel advisor(Laura)at Goring was…
Your travel advisor(Laura)at Goring was most helpful and as always with all of your staff they are very professional.
June 13, 2026
Reply from Hays Travel - Goring
We are so pleased to hear you had such a positive experience with our team. We appreciate your kind words.
Kind Regards
Hays Travel
Thank you Karen
As usual it is a pleasure to book our holiday with Karen. She is very knowledgeable and makes sure that every detail is carefully chosen. She is a credit to your company.
June 12, 2026
Reply from Hays Travel - Goring
We are so pleased to hear our team consistently provides excellent service. Thank you for your kind words and continued loyalty!
Kind Regards
Hays Travel
Reply from Hays Travel - Goring
Thank you for your comments and taking time to complete the survey.
Highly Recommend
As always from the moment I walked through the door the service was friendly, helpful and informative. Really lovely staff.
June 6, 2026
Reply from Hays Travel - Goring
We are so pleased to hear about your positive experience. Thank you for your kind words; we appreciate your feedback.
Kind Regards
Hays Travel
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