Emma Grace in the Gosport branch makes booking our holiday so easy and stress free. Nothing is too much for her and she always goes over and above in helping make our holidays the best they can be. Ev... See more
Company replied
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Emma Grace in the Gosport branch makes booking our holiday so easy and stress free. Nothing is too much for her and she always goes over and above in helping make our holidays the best they can be. Ev... See more
Company replied
Kirstie was our travel agent and she was excellent at explaining all the in's and out's of our holiday. There was no rush to get rid of us unlike some other's that we had been to.!! Although we w... See more
Company replied
We went in with an idea of when we wanted to go, Kirstie got up all the cruises that were available and went through them with us, till we found the one suitable for us.
Company replied
Booked two P & O cruises 🚢 yesterday, one for September and another for November. Once again excellent service from Kirstie and I always book with Hays Travel Gosport. Would 100% recommend to book wi... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
62 High Street, PO12 1DR, Gosport, United Kingdom
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Christina is a friendly and knowledgeable advisor. She spends the time to ensure we have exactly what we require for our chosen holiday destination. She shares her own experiences if appropriate, and guides us through to provide the best holiday at the best price.

Reply from Hays Travel - Gosport
Katie at the Gosport branch was very helpfull. However various important info between websites were not aligned & therefore contradicting. Katie reported this internally.

Reply from Hays Travel - Gosport
Very easy to book a cruise lady was very polite and very helpful process was very easy would use them again

Reply from Hays Travel - Gosport
Chioe was very helpful on booking holiday for next year and very polite

Reply from Hays Travel - Gosport
My questions were answered thoroughly and my requirements met without fuss.
Emma booked the holiday and insurance and all went well.

Reply from Hays Travel - Gosport

Reply from Hays Travel - Gosport
Emma- Grace was very helpful and friendly from the time we entered the Gosport branch to the time we left . Emma- Grace went through all of our options and we booked our holiday with ease

Reply from Hays Travel - Gosport
They were all very welcoming in the shop , the Lady that saw to us was very nice and answered all our questions .

Reply from Hays Travel - Gosport
Hays travel Gosport is always a joy to book with them.
Staff are all excellent, very professional and friendly.

Reply from Hays Travel - Gosport

Reply from Hays Travel - Gosport
Always book our cruises with Hays. Our questions are always answered promptly and it gives us peace of mind knowing that they are there to help if needs be.
Wouldn't book with anyone else.

Reply from Hays Travel - Gosport

Reply from Hays Travel - Gosport
Always helpful chatty and full of professional advice always friendly

Reply from Hays Travel - Gosport
They were very helpful to finding us a perfect holiday.

Reply from Hays Travel - Gosport
Christina is always very helpful and goes to great lengths to help us get the best deal

Reply from Hays Travel - Gosport
Very helpful with my booking.
The hays website showed a cheaper price but the gosport shop matched the website
Price saving me around £100.

Reply from Hays Travel - Gosport
Hayes staff are always welcoming and answer queries quickly and easily

Reply from Hays Travel - Gosport
Christine at Hayes has been excellent (and extremely patient, and flexible!) in helping me to sort out my holiday/s.

Reply from Hays Travel - Gosport
Emma who helped us book are holiday was very helpful as we had two bookings and wanted to travel together but book separate she made sure we could all get same flights and hotel

Reply from Hays Travel - Gosport
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