Hays Travel - Gosport Reviews 

719
TrustScore 5 out of 5

4.9

62 High Street, PO12 1DR Gosport, GB


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Rated 5 out of 5 stars

The staff were really friendly and explained everything as we were going through the process. Nothing seemed to be to much trouble for Emma Grace. She was so reassuring when I said it was our first co... See more

Company replied

Rated 5 out of 5 stars

Lovely welcome at hays gosport from advisor Emma. She was very knowledgeable about what we wanted and found our perfect holiday.

Company replied

Rated 5 out of 5 stars

Well I stay in Scotland I had been in the Ayr store with my mother and to be honest that wasn't a good experience sorry my mum actually fell asleep now I'm Scottish and I couldn't make a word coming o... See more

Rated 5 out of 5 stars

Booked our second cruise with Fred Olsen the day after we got back off the first one! Emma Grace at the Gosport branch already knew most of our ‘wants’ and quickly came back with a suitable cabin at a... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 62 High Street, PO12 1DR, Gosport, United Kingdom

  • 02392 989782

4.9

Excellent

TrustScore 5 out of 5

719 reviews

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4.9

All reviews

(719)

115,732 reviews in the last 12 months

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Rated 5 out of 5 stars

Great staff member really helpful…

Great staff member really helpful answered all my questions

July 24, 2026
Hays Travel - Gosport logo

Reply from Hays Travel - Gosport

Thank you for the lovely review- I hope you're looking forward to your holiday! Emma, Hays Gosport :)

Rated 5 out of 5 stars

Well I stay in Scotland I had been in…

Well I stay in Scotland I had been in the Ayr store with my mother and to be honest that wasn't a good experience sorry my mum actually fell asleep now I'm Scottish and I couldn't make a word coming out her mouth she was very slang spoken not being a snob but subtitles would fail to pick up what was being said .so roll on few weeks seen your advert on tik tok an amazing deal I got a call from Chloe who I would just like to say was exceptional couldn't of asked for more she was in the Gosport store in England

July 31, 2026
Rated 4 out of 5 stars

I would of give 4

I would of give 5 , I have to give 4.
Reason being I asked for a price match on what I saw on Easyjet Holidays App.

At first the price match wasn't given.

Then eventually the lady at Hays Travel Gosport gave me the price match with a travel Insurance as extra payment which is understandable fine to pay for.

On the other hand the lady at Hays Travel was fast at getting my deal done from making sure I got the easyjet flight times and seat section I wanted.

Also got the hotel dates I wanted , so overall it was a ok experience minus the original price Hays Travel were mentioning that was more than I wanted to pay before the price dropped to the price match.

July 28, 2026
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Reply from Hays Travel - Gosport

Thank you for taking the time to leave us your review, Shaun.

We're really pleased to hear that our Gosport team was able to secure the holiday you wanted, including your preferred flight times, seats, and hotel dates. We're also glad we were able to confirm the holiday at the price agreed and you were happy with.

We appreciate your feedback regarding the initial pricing discussion. Price matches can sometimes require verification before they can be approved, and we're grateful for your patience while we worked through this for you.

Thank you again for choosing Hays Travel. We hope you have a fantastic holiday, and we look forward to helping you with your next trip!

Rated 5 out of 5 stars

Always use Gosport Hays Travel

Always use Gosport Hays Travel. Very easy to book with them great team.

July 19, 2026
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Reply from Hays Travel - Gosport

Thank you for the review, it was a pleasure to book your trip! :)

Rated 5 out of 5 stars

I received great assistance despite my…

I received great assistance despite my many difficult requests I was grateful for the time taken to reach a successful booking thankyou

July 23, 2026
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Reply from Hays Travel - Gosport

Thankyou so much for your lovely review :-)

Rated 5 out of 5 stars

Quick and easy process

The ease of talking with friendly staff who were very helpful booking was easy

July 23, 2026
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Reply from Hays Travel - Gosport

Thankyou so much for your lovely words and taking the time to fill out a review for me Thanks Kirstie

Rated 5 out of 5 stars

Christina was very helpful.

Christina was very helpful.
Found us a great value for money holiday all ready for next year out of school term time.
Thanks again.

July 12, 2026
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Reply from Hays Travel - Gosport

Thankyou so much for leaving me a lovely review :-) Christina

Rated 5 out of 5 stars

Christine was helpful and patient in…

Christine was helpful and patient in dealing with me. No rush, showing me lots of options to choose from.

Excellent service thank you

July 14, 2026
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Reply from Hays Travel - Gosport

As always thanks for coming back to book your holidays with me :-) Christina

Rated 5 out of 5 stars

Lovely welcome at hays gosport from…

Lovely welcome at hays gosport from advisor Emma. She was very knowledgeable about what we wanted and found our perfect holiday.

July 17, 2026
Hays Travel - Gosport logo

Reply from Hays Travel - Gosport

Thank you for your lovely review! We're glad we found your perfect holiday and hope you have an amazing time! - Emma, Hays Gosport :)

Rated 5 out of 5 stars

Always amazing service

Always amazing service

July 12, 2026
Hays Travel - Gosport logo

Reply from Hays Travel - Gosport

As always thankyou for booking with us all the time and also doing such a lovely review :-)

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff who clearly expained all our options. Kirsty was most attentive who made the booking process so simple. Thank you

July 11, 2026
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Reply from Hays Travel - Gosport

Thankyou for such a lovely review and thankyou for booking with us Kirstie :-)

Rated 5 out of 5 stars

The rep was very helpful

The rep was very helpful, we wanted a certain hotel and she was very helpful in getting it for us, took her time and talked us through it all, helped us relax while we were there.

July 11, 2026
Hays Travel - Gosport logo

Reply from Hays Travel - Gosport

Thanks so much for a lovely review :-)

Rated 5 out of 5 stars

Great experience quick and easy booking…

Great experience quick and easy booking at Hayes Travel Gosport. Kirstie was brilliant thank you 😊

July 5, 2026
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Reply from Hays Travel - Gosport

Thanks so much for such a lovely review and taking the time to fill out one for me :-) It was a pleasure booking your cruise x

Rated 5 out of 5 stars

The staff were really friendly and…

The staff were really friendly and explained everything as we were going through the process. Nothing seemed to be to much trouble for Emma Grace. She was so reassuring when I said it was our first coach holiday, and she said we would thoroughly enjoy it as we would not be stressed driving etc.

July 7, 2026
Hays Travel - Gosport logo

Reply from Hays Travel - Gosport

Thank you for your lovely review, I hope you're looking forward to your trip- Emma-Grace, Hays Gosport :)

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