Emma Grace in the Gosport branch makes booking our holiday so easy and stress free. Nothing is too much for her and she always goes over and above in helping make our holidays the best they can be. Ev... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We went in with an idea of when we wanted to go, Kirstie got up all the cruises that were available and went through them with us, till we found the one suitable for us.
Company replied
Booked two P & O cruises 🚢 yesterday, one for September and another for November. Once again excellent service from Kirstie and I always book with Hays Travel Gosport. Would 100% recommend to book wi... See more
Company replied
A big thank you to Christina at Hays Travel in Gosport Within ten minutes she had found our perfect holiday accommodation. Twenty minutes later our holiday was all booked Thank you Christina
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
62 High Street, PO12 1DR, Gosport, United Kingdom
- 02392 989782
4.9
Excellent
748 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy process
The ease of talking with friendly staff who were very helpful booking was easy
July 23, 2026
Reply from Hays Travel - Gosport
Thankyou so much for your lovely words and taking the time to fill out a review for me Thanks Kirstie
Christina was very helpful.
Christina was very helpful.
Found us a great value for money holiday all ready for next year out of school term time.
Thanks again.
July 12, 2026
Reply from Hays Travel - Gosport
Thankyou so much for leaving me a lovely review :-) Christina
Christine was helpful and patient in…
Christine was helpful and patient in dealing with me. No rush, showing me lots of options to choose from.
Excellent service thank you
July 14, 2026
Reply from Hays Travel - Gosport
As always thanks for coming back to book your holidays with me :-) Christina
Lovely welcome at hays gosport from…
Lovely welcome at hays gosport from advisor Emma. She was very knowledgeable about what we wanted and found our perfect holiday.
July 17, 2026
Reply from Hays Travel - Gosport
Thank you for your lovely review! We're glad we found your perfect holiday and hope you have an amazing time! - Emma, Hays Gosport :)
Reply from Hays Travel - Gosport
As always thankyou for booking with us all the time and also doing such a lovely review :-)
First class service second time of…
First class service second time of booking a Hays Gosport, always friendly and helpful
July 19, 2026
Reply from Hays Travel - Gosport
Thanks so much for your kind words :-)
Very friendly staff
Very friendly staff who clearly expained all our options. Kirsty was most attentive who made the booking process so simple. Thank you
July 11, 2026
Reply from Hays Travel - Gosport
Thankyou for such a lovely review and thankyou for booking with us Kirstie :-)
The rep was very helpful
The rep was very helpful, we wanted a certain hotel and she was very helpful in getting it for us, took her time and talked us through it all, helped us relax while we were there.
July 11, 2026
Reply from Hays Travel - Gosport
Thanks so much for a lovely review :-)
Great experience quick and easy booking…
Great experience quick and easy booking at Hayes Travel Gosport. Kirstie was brilliant thank you 😊
July 5, 2026
Reply from Hays Travel - Gosport
Thanks so much for such a lovely review and taking the time to fill out one for me :-) It was a pleasure booking your cruise x
Happy friendly and so professional staff
July 2, 2026
Reply from Hays Travel - Gosport
Thank you for your lovely review, I hope you're looking forward to your holiday- Chloe, Hays Gosport :)
The staff were really friendly and…
The staff were really friendly and explained everything as we were going through the process. Nothing seemed to be to much trouble for Emma Grace. She was so reassuring when I said it was our first coach holiday, and she said we would thoroughly enjoy it as we would not be stressed driving etc.
July 7, 2026
Reply from Hays Travel - Gosport
Thank you for your lovely review, I hope you're looking forward to your trip- Emma-Grace, Hays Gosport :)
Staff were very helpful and able to…
Staff were very helpful and able to support my requirements.
July 5, 2026
Reply from Hays Travel - Gosport
Thank you for your review! Emma-Grace :)
Emma was very professional and very…
Emma was very professional and very knowledgeable, she was very bubbly and a treat to be helped by, a big asset to hays travel
July 2, 2026
Reply from Hays Travel - Gosport
Thank you so much for the lovely review, I hope you're looking forward to your trip! - Emma-Grace, Hays Gosport :)
Reply from Hays Travel - Gosport
Thankyou for taking the time to fill out our review :-)
Professional friendly and 5 star service
Chloe was an absolute joy to plan my holiday with. Everything explained and she made sure I was happy
June 23, 2026
Reply from Hays Travel - Gosport
Thank you for the great review! It was a pleasure to book your bucket list trip :)
Reply from Hays Travel - Gosport
Thankyou for your lovely review. :-)
The member of staff was very…
The member of staff was very knowledgeable and provided us with the necessary information to enable me to make the booking
June 17, 2026
Reply from Hays Travel - Gosport
Thank you for the lovely review! I hope you're looking forward to your trip :) -Emma, Hays Gosport
Knowledgeable staff who made booking…
Knowledgeable staff who made booking our holiday easy and painfree.
June 16, 2026
Reply from Hays Travel - Gosport
Thank you for the feedback! It was a pleasure to book your trip :)
Christina was absolutely amazing
Christina was absolutely amazing, extremely helpful and we booked a holiday!
June 14, 2026
Reply from Hays Travel - Gosport
Thank you for a lovely review I am sure you will have a wonderful time in Majorca - Kind regards Christina
Great service.
The team in Gosport are always friendly and listen to what you want. I feel very reassured as they discuss everything as they go along.
June 12, 2026
Reply from Hays Travel - Gosport
Thanks so much for filling out such a lovely review and as always thankyou for trusting us with your bookings to Majorca
Kirstie :-)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.