Emma Grace in the Gosport branch makes booking our holiday so easy and stress free. Nothing is too much for her and she always goes over and above in helping make our holidays the best they can be. Ev... See more
Company replied
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Emma Grace in the Gosport branch makes booking our holiday so easy and stress free. Nothing is too much for her and she always goes over and above in helping make our holidays the best they can be. Ev... See more
Company replied
We went in with an idea of when we wanted to go, Kirstie got up all the cruises that were available and went through them with us, till we found the one suitable for us.
Company replied
Booked two P & O cruises 🚢 yesterday, one for September and another for November. Once again excellent service from Kirstie and I always book with Hays Travel Gosport. Would 100% recommend to book wi... See more
Company replied
A big thank you to Christina at Hays Travel in Gosport Within ten minutes she had found our perfect holiday accommodation. Twenty minutes later our holiday was all booked Thank you Christina
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
62 High Street, PO12 1DR, Gosport, United Kingdom
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Reply from Hays Travel - Gosport
A really pleasant and friendly young lady made the booking experience easy and very efficient.

Reply from Hays Travel - Gosport
They give good me time to book my weekend break for 2028
Very friendly staff

Reply from Hays Travel - Gosport
Couldn’t fault Christina.
Our original holiday was cancelled through no fault of Hays but she worked hard to find a suitable alternative. First class customer care

Reply from Hays Travel - Gosport
Lovely lady who gave me everything I wanted, I even booked a couple of weeks holiday next year 😆

Reply from Hays Travel - Gosport
Christina in Gosport and Sammy in Fareham were very patient and helpful

Reply from Hays Travel - Gosport
Good efficient service taking every element of clients needs onboard

Reply from Hays Travel - Gosport
Christina is always so friendly and helpful, and offers good advice. I always feel relaxed and comfortable when making my bookings with Christina.
Christina is so kind and patient and goes out of her way to obtain the best flights, hotels and extras for your trip.
The service is excellent.

Reply from Hays Travel - Gosport
The lady was friendly & knowledgable. Service was concise and sorted out in 20 mins
bery good

Reply from Hays Travel - Gosport

Reply from Hays Travel - Gosport
Very helpful staff and always try and answer any questions you have .

Reply from Hays Travel - Gosport
Emma Grace at Gosport was her usual cheerful,friendly and efficient self.

Reply from Hays Travel - Gosport

Reply from Hays Travel - Gosport
Emma Jane was thorough and explained everything really clearly. She has a very friendly manner

Reply from Hays Travel - Gosport
Helpful staff members who were patient and friendly. We achieved what we wanted 1st time

Reply from Hays Travel - Gosport
Booked our second cruise with Fred Olsen the day after we got back off the first one! Emma Grace at the Gosport branch already knew most of our ‘wants’ and quickly came back with a suitable cabin at a reasonable price. She handled all the booking requirements and now we are looking forward to a trip to Greenland next year.

Reply from Hays Travel - Gosport
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