Hays Travel - Gosport Reviews 

748
TrustScore 5 out of 5

4.9

62 High Street, PO12 1DR Gosport, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Emma Grace in the Gosport branch makes booking our holiday so easy and stress free. Nothing is too much for her and she always goes over and above in helping make our holidays the best they can be. Ev... See more

Company replied

Rated 5 out of 5 stars

We went in with an idea of when we wanted to go, Kirstie got up all the cruises that were available and went through them with us, till we found the one suitable for us.

Company replied

Rated 5 out of 5 stars

Booked two P & O cruises 🚢 yesterday, one for September and another for November. Once again excellent service from Kirstie and I always book with Hays Travel Gosport. Would 100% recommend to book wi... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Christina at Hays Travel in Gosport Within ten minutes she had found our perfect holiday accommodation. Twenty minutes later our holiday was all booked Thank you Christina

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 62 High Street, PO12 1DR, Gosport, United Kingdom

  • 02392 989782

4.9

Excellent

TrustScore 5 out of 5

748 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(748)

118,033 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Excellent!

A really pleasant and friendly young lady made the booking experience easy and very efficient.

June 2, 2026
Hays Travel - Gosport logo

Reply from Hays Travel - Gosport

Thank you for taking the time to fill out a review! Was a pleasure to book your holiday :)

Rated 5 out of 5 stars

They give good me time to book my…

They give good me time to book my weekend break for 2028
Very friendly staff

May 30, 2026
Hays Travel - Gosport logo

Reply from Hays Travel - Gosport

Thank you for the lovely review I am sure you will have a wonderful time away on your cruise - kind regards Christina

Rated 5 out of 5 stars

Couldn’t fault

Couldn’t fault Christina.

Our original holiday was cancelled through no fault of Hays but she worked hard to find a suitable alternative. First class customer care

May 23, 2026
Hays Travel - Gosport logo

Reply from Hays Travel - Gosport

Thanks so much for your review. :-)

Rated 5 out of 5 stars

Trip to Toronto

Christina is always so friendly and helpful, and offers good advice. I always feel relaxed and comfortable when making my bookings with Christina.

Christina is so kind and patient and goes out of her way to obtain the best flights, hotels and extras for your trip.

The service is excellent.

May 17, 2026
Hays Travel - Gosport logo

Reply from Hays Travel - Gosport

Thank you so much for this lovely review - I am sure you will have a wonderful time in Toronto and at the concert - many thanks Christina

Rated 5 out of 5 stars

The lady was friendly & knowledgable

The lady was friendly & knowledgable. Service was concise and sorted out in 20 mins

bery good

May 9, 2026
Hays Travel - Gosport logo

Reply from Hays Travel - Gosport

Thank you for taking the time to write a review! Was a pleasure to help book your holiday :)

Rated 5 out of 5 stars

Booking experience

Helpful staff members who were patient and friendly. We achieved what we wanted 1st time

May 2, 2026
Hays Travel - Gosport logo

Reply from Hays Travel - Gosport

Thank you for your kind words! We hope you're looking forward to your trip :) - Emma, Hays Gosport

Rated 5 out of 5 stars

Booked our second cruise with Fred…

Booked our second cruise with Fred Olsen the day after we got back off the first one! Emma Grace at the Gosport branch already knew most of our ‘wants’ and quickly came back with a suitable cabin at a reasonable price. She handled all the booking requirements and now we are looking forward to a trip to Greenland next year.

May 2, 2026
Hays Travel - Gosport logo

Reply from Hays Travel - Gosport

Thank you for such a lovely review! It was such a pleasure to book your adventure for next year and thank you so much for booking with me! - Emma-Grace

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look