Hays Travel - Gosport Reviews 

748
TrustScore 5 out of 5

4.9

62 High Street, PO12 1DR Gosport, GB


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Rated 5 out of 5 stars

Emma Grace in the Gosport branch makes booking our holiday so easy and stress free. Nothing is too much for her and she always goes over and above in helping make our holidays the best they can be. Ev... See more

Company replied

Rated 5 out of 5 stars

We went in with an idea of when we wanted to go, Kirstie got up all the cruises that were available and went through them with us, till we found the one suitable for us.

Company replied

Rated 5 out of 5 stars

Booked two P & O cruises 🚢 yesterday, one for September and another for November. Once again excellent service from Kirstie and I always book with Hays Travel Gosport. Would 100% recommend to book wi... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Christina at Hays Travel in Gosport Within ten minutes she had found our perfect holiday accommodation. Twenty minutes later our holiday was all booked Thank you Christina

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 62 High Street, PO12 1DR, Gosport, United Kingdom

  • 02392 989782

4.9

Excellent

TrustScore 5 out of 5

748 reviews

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4.9

All reviews

(748)

118,436 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience was excellent as usual. usual

My experience was excellent as usual . I arrived with my idea of a destination and budget. The agent provided me with hotels within my budget and recommendations from other customers to help me make a choice.

May 2, 2026
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Reply from Hays Travel - Gosport

Thanks so much for such a wonderful review, thanks for always booking with us and its always lovely to see you both in branch :-) Thanks Kirstie x

Rated 5 out of 5 stars

Booking flights with Hay travel was…

Booking flights with Hay travel was just excellent, knowledge of assistant, was good and following up throughout the day, Christina was amazing, the whole booking process was very smooth

April 22, 2026
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Reply from Hays Travel - Gosport

What a great review for me, thanks so much
Christina x

Rated 4 out of 5 stars

Your rep listened to our needs and…

Your rep listened to our needs and searched through a few options before we chose our holiday

February 15, 2026
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Reply from Hays Travel - Gosport

We are glad you felt listened to in branch and thankyou for your lovely review
Emma

Rated 5 out of 5 stars

The service was impeccable the girls in…

The service was impeccable the girls in there are all lovely and friendly special mention to Tina and the little one who served us Chloe absolutely fantastic so so helpful and knowledgeable about our destination the holiday was sorted in minutes fantastic job by all especially Chloe xx

April 19, 2026
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Reply from Hays Travel - Gosport

Thank you for your review, it was pleasure to book your holiday! :)

Rated 5 out of 5 stars

It was so easy.

It was so easy.
I phoned about a cruise from Tilbury Docks. Kristy made it so easy by calling Ambassador cruise line to find out if they supplied transport from London Victoria. When it was a yes I was able to go ahead and book.
Thank you Kirsty from Gosport.

April 19, 2026
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Reply from Hays Travel - Gosport

Thanks so much for taking the time to fill out a wonderful review for me- it was great booking your christmas cruise
Thanks Kirstie x

Rated 5 out of 5 stars

Every time I visit the Gosport branch

Every time I visit the Gosport branch
( Christina )
Has always been very helpful
I give her a 5*rewiew & would definitely recommend her services
And will be back to see her in the future

April 11, 2026
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Reply from Hays Travel - Gosport

Thank you for your review, it was pleasure to book your holiday! :)

Rated 5 out of 5 stars

Emma-Grace was most helpful and…

Emma-Grace was most helpful and informative. Had great confidence in her knowledge.

April 15, 2026
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Reply from Hays Travel - Gosport

Thank you for your review, it was pleasure to book your holiday! :)

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always

April 12, 2026
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Reply from Hays Travel - Gosport

Thank you for the lovely review - I am sure you will have a wonderful time in Amsterdam - many thanks Christina & Emma

Rated 5 out of 5 stars

Staff very welcomeing

Staff very welcomeing , nothing to much trouble. Very satisfied with the service.😀

April 9, 2026
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Reply from Hays Travel - Gosport

Thank you for the lovely review! I hope you're looking forward to your holiday :)- Kirstie, Hays Gosport

Rated 4 out of 5 stars

Travel vouchers not available on-line

Travel vouchers, which must often be given as presents, would be so much easier to buy and to send on-line.

Purchasing a card in a branch and then having to put a cash-equivalent in the post is a rather clunky approach.

Other service providers enable you to purchase and send the voucher on-line. Surely it would be cheaper for Hays to do it that way.

April 5, 2026
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Reply from Hays Travel - Gosport

Hi, thank you for the feedback regarding our gift voucher process. We have taken your comments and fed this back to our head office- Hays Gosport

Rated 5 out of 5 stars

Excellent Agent in Ms Emma Grace

Excellent Agent in Ms Emma Grace. Very professional and daelt with all issues befiore they became problems. First Class

March 28, 2026
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Reply from Hays Travel - Gosport

Thank you for your lovely review, I'm glad we managed to get something booked for you- Emma-Grace :)

Rated 5 out of 5 stars

Christina was helpful and knowledgeable…

Christina was helpful and knowledgeable and holiday was booked within 25 minutes

March 26, 2026
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Reply from Hays Travel - Gosport

We loved to hear about the quick excellent service I have given- thankyou for always booking with us
Christina x

Rated 5 out of 5 stars

Hays Gosport

As usual excellent service. Christina took the time to look for the best deal for the holiday we wanted.

March 26, 2026
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Reply from Hays Travel - Gosport

Thankyou for filling out a review for me any questions please just let me know :-) thanks christina x

Rated 5 out of 5 stars

Emma-Grace was excellent at the Gosport…

Emma-Grace was excellent at the Gosport branch. Looked at two breaks. One we had to put off but not down to Emma-Grace but securing decent Grand Prix tickets. But we’ve booked Crete for the summer. She was excellent at looking at options. All booked with airport parking and hotel. All so easy and super pleased.

March 21, 2026
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Reply from Hays Travel - Gosport

Thanks so much for leaving such a wonderful review for me its appreciated :-)

Rated 5 out of 5 stars

From walking into hayes Gosport

From walking into hayes Gosport
All staff was friendly and helpful from talking about my holiday requirements to booking the holiday. Simple question and direct answers made the whole experience good

March 19, 2026
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Reply from Hays Travel - Gosport

Thanks so much for taking the time to fill out a review for our team :-)

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