I wouldn’t go anywhere else to book my holiday . I always go to the same lady who always looks after me in every way . I always know if she has booked my holiday it will be perfect Thankyou Iona you... See more
Company replied
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I wouldn’t go anywhere else to book my holiday . I always go to the same lady who always looks after me in every way . I always know if she has booked my holiday it will be perfect Thankyou Iona you... See more
Company replied
I had a major problem with flights involving change of dates and hotel reservations but Iona was very patient and after two visits it was resolved.
Company replied
Nathan was very helpful,we explained our health problems and he was able to get the holiday we needed. Thank you Nathan, we will gladly be booking with Hays again.
Company replied
The staff were so helpful and courteous nothing was too much trouble. Everything was explained clearly and a request for a lower floor was made without any fuss. I will definitely be booking with Hay... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
20 Market Place, NR30 1LY, Great Yarmouth, United Kingdom
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Friendly and efficient staff, and a warm welcome when we entered the shop.

Reply from Hays Travel - Great Yarmouth
Well the booking process was easy from start to finish.. our travel agent (Clare) took her time, found a reply to all our questions, wasn't rushed and everything was plain sailing from setting up direct debt, everything was explained and even can go in to book coach transport nearer the time... Lovely staff who have a laugh with also... Yes Clare I've got my glasses on this time lol..
Cant fault the service.
Thanks again

Reply from Hays Travel - Great Yarmouth

Reply from Hays Travel - Great Yarmouth

Reply from Hays Travel - Great Yarmouth
The lady who dealt with us was called Iona and she was so helpful and polite she really made the experience so easy for us

Reply from Hays Travel - Great Yarmouth
Excellent service from extremely friendly and helpful staff have booked many holidays here and will continue to do so

Reply from Hays Travel - Great Yarmouth
Stress free, smooth and professional service! Which is why we go back again and again!

Reply from Hays Travel - Great Yarmouth
We were made welcome by Nichola, as soon as we entered the store and were offered seats at her desk. My wife then stated seen had seen a holiday advertised and that we were interested in. Nichola then looked it up, taking all the information she needed. She then informed us, of the hotel and travel arrangements including plane seating and luggage entitlement which was helpful.
We decided to accept this including the flight seats costs and she booked the holiday.
It turned out to be a pleasant experience which was completed quickly & efficiently

Reply from Hays Travel - Great Yarmouth
Rather than book a trip to Rome on line I decided to go to Hays instead. I gave them my criteria and left them to come up with a deal, this way it took the hassle out of personally looking.
They came up with a great holiday deal and the service I received was second to none, and I would not hesitate going with them again in the future.

Reply from Hays Travel - Great Yarmouth
Managed to book an amazing holiday, staff are very knowledgeable and patient.

Reply from Hays Travel - Great Yarmouth
From the moment I stepped into the shop I felt at ease. I told the agent my budget and what I was looking for...some pure luxury for myself and my daughter during the 6 weeks school summer holiday. After looking at various places and given lots of advice and options we chose Egypt. There were a few perks, on top of bringing the holiday cost under my budget, which put a smile on my face!!
I have always booked online/last minute, cheap and cheerful but this year is different...i wanted some luxury and I truly believe thats what we are gonna get!!
Cannot thank Denise, at the Great Yarmouth branch, enough...a fantastic travel agents, with knowledge beyond expectations
...what more could you want..everything was perfect from start to finish..thankyou

Reply from Hays Travel - Great Yarmouth
We always book our holidays with Clare she is so attentive to our needs she is very processional and experienced.
She has time for her customers and we feel that the staff in the Gt Yarmouth store are more like friends.

Reply from Hays Travel - Great Yarmouth
The young gentleman who helped me with my booking was very helpful and polite nothing was to much bother and he got the hotel I wanted which was a bonus, will use Hays again and will be recommending them to friends and family .

Reply from Hays Travel - Great Yarmouth
Denise from the Yarmouth branch was very helpful. She had visited Crete and therefore was able to give us very good advice on our choice of destination.

Reply from Hays Travel - Great Yarmouth

Reply from Hays Travel - Great Yarmouth
The staff were very helpful and knowledgeable about what we needed

Reply from Hays Travel - Great Yarmouth
Always helpful and friendly. Reassured when you book a holiday that you are going to be looked after every step of the way.

Reply from Hays Travel - Great Yarmouth
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