Great service from Hays Greenock, Kris went beyond to sort out a wee glitch getting booked wouldn’t book my holiday anywhere else
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Alison made the whole experience of booking my holiday great. She went through it with my making sure this was what I was looking for and booked it on the spot including our seats on the plane leaving... See more
Company replied
Kristopher was really good with us as neither of us has been to tenerife before,he showed us a few places around the resort and asked us what we were looking for in a holiday .He was really helpful an... See more
Company replied
I just popped in as I was passing,and spoke to Alison, I had been thinking about going to Benidorm later in the year,and Alison sorted everything out for me there and then,the staff at this branch in... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
58 Hamilton Way, PA15 1RH, Greenock, United Kingdom
- 01475297022
4.9
Excellent
743 reviews
Asks customers to review
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Had a very good experience when…
Had a very good experience when booking. Assistant very helpful and informative.
May 12, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Hays Travel - Greenock
Thank you for your lovely review and for booking !
Very productive and professional
Very productive and professional. The agent was descriptive and fulfilled my requirements.
May 12, 2026
Reply from Hays Travel - Greenock
We appreciate your kind review and for booking with us !
Great service from Hays Greenock
Great service from Hays Greenock, Kris went beyond to sort out a wee glitch getting booked wouldn’t book my holiday anywhere else
May 6, 2026
Reply from Hays Travel - Greenock
Thanks very much for booking and leaving such a nice review !
Amazing staff member Alayna !
Alayna was amazing from start to finish with securing our booking , friendly, patient , knowledgeable making sure we were well informed and made the process so much easier to secure the booking that was best suited to my daughter , she’s an asset to the company !
May 8, 2026
Reply from Hays Travel - Greenock
Thank you so much for booking and taking the time to leave such a great review !
Jade at the greenock store always a…
Jade at the greenock store always a pleasure to book our holidays with her friendly service every time .
May 15, 2026
Reply from Hays Travel - Greenock
Thank you for booking another great holiday with us and for leaving a great review !
Very helpful staff
Very helpful staff, answered all questions with confidence giving all the information needed
May 6, 2026
Reply from Hays Travel - Greenock
Thank you so much for your great review and thanks again for booking!
HAYS Superb again !
HAYS again were Superb in getting me a Great Holiday to Tenerife for an Amazing £Price.
Thanks to Alison & her Team in the Greenock Branch.
May 12, 2026
Reply from Hays Travel - Greenock
We really appreciate your kind review ! thanks for booking - Alison
Another holiday expertly planned.
I just popped in as I was passing,and spoke to Alison,
I had been thinking about going to Benidorm later in the year,and Alison sorted everything out for me there and then,the staff at this branch in Greenock are top class.
May 9, 2026
Reply from Hays Travel - Greenock
Thanks Gerry you will have a fab time.
Very knowledgeable staff,very helpful.
May 7, 2026
Reply from Hays Travel - Greenock
Thank you for booking & for leaving a great review - Kris
The staff were so friendly and…
The staff were so friendly and knowledgable.no trying to get you to go over budget.First time in years I have booked through a travel agent.Will definetly do so again
May 7, 2026
Reply from Hays Travel - Greenock
We really appreciate your kind review ! thanks for booking - Alayna
Alaya took time to search for our…
Alaya took time to search for our holiday. Nothing seemed a bother. She explained everything clearly.
May 2, 2026
Reply from Hays Travel - Greenock
Thanks for your lovely comments you will have a fab time.
Staff were really helpful with our…
Staff were really helpful with our booking showed us how to work our app as we're in our 70s and not very technical minded
May 2, 2026
Reply from Hays Travel - Greenock
Thank you very much for booking with us again In Greenock & thanks for the great review. We really appreciate it , Alison
Jade, friendly & professional
Jade was very friendly thou professional.
She was instrumental in finding a good holiday that suited all our needs.
Booking process was done via phone and very simple
April 29, 2026
Reply from Hays Travel - Greenock
Thank you very much for leaving me this kind review, I really appreciate it! Thanks for booking with us again - Jade
Reply from Hays Travel - Greenock
Thank you for this lovely review we really appreciate it! Thanks again for booking
Professional friendly fast interaction…
Professional friendly fast interaction from Alayna.Always great service from Greenock outlet team and great manager.They are all a credit to the company 😀.
April 24, 2026
Reply from Hays Travel - Greenock
Thank you so much for this lovely and kind review! We really do appreciate it, thank you for booking with us
Alison made the whole experience of…
Alison made the whole experience of booking my holiday great. She went through it with my making sure this was what I was looking for and booked it on the spot including our seats on the plane leaving us with nothing to do but arrive at the airport. I would never go with another Company for my holidays. Excellent service from start to finish including her patience whilst I tried several times to transfer the deposit by telephone. I was so happy when I came off the phone to Alison at Hays Greenock. Thanks so very much.
April 21, 2026
Reply from Hays Travel - Greenock
Thank you so much for leaving us this lovely and kind review, we really appreciate it! Thank you for always booking with us.
Holiday 2026 tenerife
Kristopher was really good with us as neither of us has been to tenerife before,he showed us a few places around the resort and asked us what we were looking for in a holiday .He was really helpful and couldn't be more curtious spend a good bit of time with us and eventually got what we wanted from the holiday as it was for my wife's 60th Birthday when we are away .Thanks again hays for your staff help and service
April 16, 2026
Reply from Hays Travel - Greenock
Thank you very much for leaving us this lovely review! We really appreciate it. Thanks again for booking with Hays Travel Greenock.
Great place to book
Staff are always friendly and nothing is too much bother . Jade made such a good impression on my friend that she has decided to use hays in the future .
April 15, 2026
Reply from Hays Travel - Greenock
Thanks for your lovely comments Valerie
Chris was very helpful and was great at…
Chris was very helpful and was great at explaining everything he was very thorough.
April 14, 2026
Reply from Hays Travel - Greenock
Thank you so much Annemarie for booking with us and for the kind words it is appreciated! - Kris
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