Hays Travel - Greenock Reviews 

822
TrustScore 5 out of 5

4.9

58 Hamilton Way, PA15 1RH Greenock, GB


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Rated 5 out of 5 stars

Very Happy with service received. Each member who picked up our call was excellent in communication. Our problem which we had was solved quickly . Would definitely book again with them.... See more

Company replied

Rated 5 out of 5 stars

Booked our Holiday Late with only 2wks to go but as usual the Greenock Hays Team (Alison) fixed us up quickly with a Great Deal and we had it Booked Paid & All Documents with us in no time. Thanks ag... See more

Company replied

Rated 5 out of 5 stars

We usually book direct with Jet2 but decided to call in to see what offers could be had. Our advisor was fantastic and very patient came up with what looks like a brilliant hotel in a perfect location... See more

Rated 5 out of 5 stars

Great team, helpful, friendly and engaging. They put you at ease as they Taylor, tweak and adjust your holiday to suit your requirements. They listen to you as you explain what your preference... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 58 Hamilton Way, PA15 1RH, Greenock, United Kingdom

  • 01475297022

4.9

Excellent

TrustScore 5 out of 5

822 reviews

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4.9

All reviews

(822)

125,952 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff at hays Greenock are so…

The staff at hays Greenock are so helpful and always have a welcoming smile I wouldn't go anywhere else now

July 12, 2026
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Reply from Hays Travel - Greenock

Thank you so much for such a lovely review! It was fab to get you booked up again.

Rated 5 out of 5 stars

I went in to hays with 0 plans of were…

I went in to hays with 0 plans of were I wanted to go. Spoke with alayna who was amazing and went through every option covering almost every destination known🤣 ended up settling on turkey as never been and wanted something new and hot. Will be back again for any holiday I go on. Alayna also booked my previous holiday too.

July 6, 2026
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Reply from Hays Travel - Greenock

Thank you so much for your lovely review! It was fab to get you all booked up again, Thank you :)

Rated 5 out of 5 stars

So we had great experience

So we had great experience, Alison the agent was so lovely and after a wee issue on our part, we did get our 1st holday booked for puerta del camren lanzarote 😍27days countdown is on and we are well happy 🫶

July 10, 2026
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Reply from Hays Travel - Greenock

So glad you are all booked up .Have a fab time . Alison

Rated 5 out of 5 stars

I found it really easy to make my…

I found it really easy to make my booking with Hays travel. Jacqui was fantastic from the initial call through to the complete booking of my cruise holiday.

June 30, 2026
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Reply from Hays Travel - Greenock

Thanks James for booking again we appreciate it.

Rated 5 out of 5 stars

Personal knowledge of my requirements…

Personal knowledge of my requirements and previous bookings made within the branch, allowed the manager Jacqueline to book my exact requirements once again.

July 5, 2026
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Reply from Hays Travel - Greenock

Lovely feedback - thank you. We appreciate you booking again !

Rated 5 out of 5 stars

Easy booking holiday

Easy booking holiday

June 28, 2026
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Reply from Hays Travel - Greenock

Lovely Anne - we appreciate your review. Thanks for booking again !

Rated 5 out of 5 stars

I was an extremely difficult customer…

I was an extremely difficult customer and the member of staff was so kind and helpful. She found me a great holiday which I was exactly what I was looking for but couldn’t explain. Thank you

June 29, 2026
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Reply from Hays Travel - Greenock

Thanks for booking with us - Eva

Rated 5 out of 5 stars

Very helpful staff member

Very helpful staff member - easy and straightforward booking process.

June 28, 2026
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Reply from Hays Travel - Greenock

I really appreciate you leaving me a great review - Alayna

Rated 5 out of 5 stars

Couldn't do enough 2 get my holiday i…

Couldn't do enough 2 get my holiday i asked for .Nothing was a bother .The travel agent was very pleasant and patient .No bad comments at all.

June 20, 2026
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Reply from Hays Travel - Greenock

I really appreciate you leaving me a great review - Alayna

Rated 5 out of 5 stars

Mairi was very helpful

Mairi was very helpful. She was polite and very knowledgeable.

June 22, 2026
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Reply from Hays Travel - Greenock

Thank you booking with us again . We appreciate your feedback - Mhairi

Rated 5 out of 5 stars

Great

Great, staff , always friendly, and helpfull

November 14, 2025
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Reply from Hays Travel - Greenock

Thanks for booking with us - Amy

Rated 5 out of 5 stars

Excellent ⭐️ Welcoming and friendly…

Excellent ⭐️ Welcoming and friendly staff always. I can be very indecisive and they have such patience and understanding of what a customer is looking for. They listen, and check accommodation and area is suited for those with mobility needs too. Thanks in particular to Alison who did my booking for me ⭐️

June 18, 2026
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Reply from Hays Travel - Greenock

Thanks for the great review - Alison

Rated 5 out of 5 stars

2027 holiday

Amy was great arranging our holiday for next year . Also Jacqueline who had taken our request kept in contact through email to tailor our holiday. Find staff in shop so friendly and professional at all times.

June 9, 2026
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Reply from Hays Travel - Greenock

Thanks very much for this lovely, it is very appreciated. Thanks again for booking

Rated 5 out of 5 stars

Always when we are thinking about…

Always when we are thinking about holiday Hays is the first place we go Always helpful and knowledgeable about everything

June 16, 2026
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Reply from Hays Travel - Greenock

Thanks very much for this lovely review, it is very appreciated. Thanks again for booking .

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