We couldn’t fault the service from the minute we walked into the shop. Warm friendly greeting by all the staff. The time & effort Grace & the rest of the team put in to finding the best holiday to fit... See more
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The ladies at Hays travel Halifax made us feel welcome, reassured and couldn’t help us enough to put together the package deal we wanted at the best price! They all worked together and you could tell... See more
First time booking through a travel agent as usually do it myself as I like to look for the best deal but Courtney was brilliant, for our trip to Thailand tailor to our needs and did not mind changin... See more
Recently booked for a group adult holiday - contacted Nicole from Halifax branch. Provided everything we need and found a lovely holiday that’s meets everyone’s wish list. Thanks Nicole.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 8, 25 The Woolshops, HX1 1RU, Halifax, United Kingdom
- 01422 734052
4.9
Excellent
911 reviews
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Staff was very helpful friendly and…
Staff was very helpful friendly and nothing was too much trouble also we had our 4 yr old grandson who near to the end of booking our holiday was getting a bit board but they entertain him so we could finish what we needed to
January 15, 2026
Reply from Hays Travel - Halifax
Always a pleasure booking your holidays! and it was lovely to see little Freddie.
Pleasant young lady
Pleasant young lady, we got the holiday what we wanted.I have booked holiday's with Hays for many years and always will.
January 20, 2026
Reply from Hays Travel - Halifax
We appreciate your continued trust in us for your holiday bookings. We're happy to hear that you got the holiday you wanted from our team!
Hays Travel Halifax
Reply from Hays Travel - Halifax
We appreciate your positive feedback! Thank you for coming into see you.
Hays Travel Halifax
Reply from Hays Travel - Halifax
Thank you Andrew! It was a pleasure to book your holiday and work with you.
Ellie :)
Very helpful and polite got us a lovely…
Very helpful and polite got us a lovely break
January 18, 2026
Reply from Hays Travel - Halifax
We appreciate you taking the time to leave us a review! We are so happy to hear that we got you a lovely break, and that our staff were helpful.
Hays Travel Halifax x
Courtney was amazing
Courtney was amazing. She made everything very clear and answered all our questions. The warm atmosphere every time I walk in is very welcoming
January 17, 2026
Reply from Hays Travel - Halifax
We appreciate your kind words! Thank you for your feedback.
Hays Travel Halifax x
Reply from Hays Travel - Halifax
Always a pleasure booking your holidays Philip!
They can't do enough to help
They can't do enough to help, everyone is so polite and friendly and will try to get you the best deal.
January 15, 2026
Reply from Hays Travel - Halifax
Thank you so much for your kind feedback. We’re delighted to hear that you found the team helpful, polite, and friendly, and that we were able to find you the best deal. Your comments are truly appreciated, and we look forward to helping you again in the future.
Ellie
Ellie, who arranged my holiday was lovely and patient with me. Nothing I asked of her was too much trouble. She displayed grest customer service and is sn asset to Hays Travel.
January 14, 2026
Reply from Hays Travel - Halifax
Thank you so much for your kind words. I’m really pleased to hear that you were happy with the service you received. It was a pleasure helping you arrange your holiday, and I truly appreciate you taking the time to share your feedback. I hope you have a wonderful trip, and please don’t hesitate to get in touch if I can help with anything else.
Friendly and genuine
Friendly, warm, engaging and helpful staff.
I felt comfortable and relaxed immediately i walked into Hays Travel...
January 14, 2026
Reply from Hays Travel - Halifax
We appreciate you taking the time to share your experience. We're happy to hear that our team made you feel so comfortable and relaxed during your visit. xx
So very helpful and the quickness !!
So very helpful and the quickness !!!
All sorted in less than hour on my lunch break !
January 13, 2026
Reply from Hays Travel - Halifax
Thank you so much for your kind feedback! We’re delighted we could get everything sorted so quickly and within your lunch break. We really appreciate you taking the time to leave a review and hope to help you again very soon 😊✈️
The best travel agency
The welcome off everyone as soon as we walked in, lovely to see happy smiling faces, always the best start.
January 4, 2026
Reply from Hays Travel - Halifax
Thank you so much for your lovely review. We’re really pleased to hear you felt so welcome as soon as you walked in — a friendly smile really does make all the difference! We truly appreciate your kind words and look forward to welcoming you back again soon 😊
Nicola
Nicola is absolutely amazing goes above and beyond and beyond to help you this is our and family member 6 holiday we have booked with Nicola just makes you feel welcome and helps all the time
January 11, 2026
Reply from Hays Travel - Halifax
Thank you so much for your amazing feedback! We’re thrilled to hear that Nicole has made such a positive impact on your holidays we cant wait to see you again soon x
Very friendly polite and helpful staff…
Very friendly polite and helpful staff took time to listen to what you want as always
January 9, 2026
Reply from Hays Travel - Halifax
Thank you so much for your kind words! We’re delighted to hear that our team made you feel listened to and well looked after, as always. We really appreciate your continued support and look forward to helping you with your next trip 😊
Lovely Grace at my Halifax branch
Lovely Grace at my Halifax branch . Very welcoming and friendly . What I don’t like is your policy of upping the prices by £50 once the customer shows an interest
January 9, 2026
Reply from Hays Travel - Halifax
We're happy you felt welcomed. We appreciate your feedback!
Reply from Hays Travel - Halifax
Thank you so much for your kind words! We’re thrilled to hear that our team was helpful, polite, and went above and beyond. Your feedback means a lot to us, and we look forward to assisting you again in the future 😊
HOLIDAY BETWEEN CHRISTMAS AND NEW YEAR 2025/2026The query I had was for a last-minute…
The query I had was for a last-minute January holiday around New Year's Eve, and the Company representative Grace spent a lot of time exploring the options for hotels and flights for me very carefully.
The hotel chosen was first class for a relaxing January break in Marrakesh, and the package was superb, factoring in what I was looking for, with a lovely New Year's Party at the hotel proving to be part of the package.
December 31, 2025
Reply from Hays Travel - Halifax
Thank you so much for your lovely Anne for your lovely feedback it was a pleasure to book your holiday.
Great customer service
Fantastic personal service as soon as we sat down all the way through the booking process of our cruise to the Norwegian Fjords. Every detail was gone through and explained.
January 8, 2026
Reply from Hays Travel - Halifax
We're happy to hear that you received fantastic personal service during your cruise booking to the Norwegian Fjords. Thank you for your feedback Geoffrey!
The service was very good we wentand Ellie was helpful. in…
The service was very good we went in Monday had some quotes and then went in the next day and booked our holiday .Ellie was helpful and gave us the quotes on travel insurance which we took good early flights ✈️ .I would recommend going to Hays travel thank you.
January 7, 2026
Reply from Hays Travel - Halifax
We appreciate you taking the time to leave us such a nice review. We are so happy that we could help you book your holiday and find suitable travel insurance. An absolute pleasure booking this holiday for your family Christine! - Ellie x
Excellent service
Staff member extremely friendly andhelpful. She found us a holiday at a great price. Will use them again
January 6, 2026
Reply from Hays Travel - Halifax
We're happy we could find you a holiday at a great price, and that our staff member was helpful. Looking forward to helping you in the future Judith! Have a lovely day.
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